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About this property

Comfortable Accommodations: Ajour in Almaty offers family rooms with air-conditioning, private bathrooms, and modern amenities including TV, electric kettle, and wardrobe. Each room features a carpeted floor and a seating area with a sofa. Essential Facilities: Guests enjoy free WiFi throughout the property, a bar, and a 24-hour front desk. Additional services include private check-in and check-out, a paid shuttle, concierge, housekeeping, hairdresser, room service, and luggage storage. Prime Location: Located 16 mi from Almaty International Airport, the hotel is near attractions such as First President of Kazakhstan Park (3.7 mi), Dolphin Entertainment Center (5 mi), and Almaty Central Stadium (5.6 mi). Free on-site parking is available.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Amarnath
    India India
    Comfy bed private bathroom and good heating. The hotel surroundings have many cafes and fast food outlets. My 3 nights and a day was good. I did an early check out to catch my midnight flight.
  • Farzad
    Iran Iran
    The room was so clean and the arrangements were great, also the breakfast was yummy and quite enough 👌 Totally suggest this hotel to the others.
  • David
    United Kingdom United Kingdom
    I specifically chose this hotel, as in the main they cater for russian speaking guests and I wanted to practice my basic russian. I found the staff, shopkeepers in the local area friendly and happy to chat. Guests who don't speak any russian may...
  • Salamat
    Kazakhstan Kazakhstan
    The breakfast was cute, but I wish they could serve a coffee. The location was very good, because I selected it on purpose since my customer who I visited was close. I exceptionally liked the personnel, the lady on the reception desk was so nice....
  • Eba
    United Arab Emirates United Arab Emirates
    They are very accomodating and helpful to us who doesn't speak Russian. I am very grateful to the receptionist who assists us on the first day of our stay. The beds were clean and the breakfast were all okay.
  • Juel
    Portugal Portugal
    The supermarket and ATM' s which are located nearby in walking distance are very convinient. The beds are comfortable and the rooms are very clean. Stuff is very friendly.
  • Juel
    Portugal Portugal
    Friendly staff, good beds, nice rooms, very clean supermarket,atm etc nearby 100m
  • Nj
    India India
    Nice hotel, very clean and cozy , staff speaks english , very near by all shops and public transportation. thank you very much.
  • Einstein
    Malaysia Malaysia
    The breakfast was great and service rendered by the staff was utmost pleasing.
  • Dinara
    Kazakhstan Kazakhstan
    Нас встретила администратор отеля Светлана, вежливая, приветливая, отзывчивая, консультировала по интересующим вопросам. Хорошее месторасположение, рядом банки, кафе, магазины, остановка. В номере удобные кровати, чистое постельное белье, ...

Hotel area info

Amenities of Ajour
Great facilities! Review score, 8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Media & Technology

  • Flat-screen TV

Food & Drink

  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Street parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Wheelchair accessible

Spa

  • Massage
    Additional charge

Languages Spoken

  • Russian

House rules
Ajour takes special requests – add in the next step!

Check-in
From 12:00 PM to 12:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of KZT 5,000 is required on arrival. That's about $9. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

14+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ajour of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of KZT 5,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Ajour