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About this property

Elegant Accommodations: Casa Naila Hotel Boutique in Oaxaca de Juárez offers a 5-star experience with a sun terrace, garden, and free WiFi throughout. Guests enjoy a traditional restaurant serving Mexican cuisine and a bar for relaxation. Comfortable Amenities: The hotel features private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional amenities include air-conditioning, terrace, bathrobes, private bathroom, and free toiletries. Prime Location: Located less than 0.6 mi from Oaxaca Cathedral and Santo Domingo Temple, the hotel is 3.7 mi from Oaxaca International Airport. Nearby attractions include Monte Alban (5 mi) and Tule Tree (6.2 mi). Guests appreciate the attentive staff and comfortable beds.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Oaxaca City, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet


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Availability

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Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
1 queen bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Noelle
    United States United States
    The hotel staff is very attentive and genteel. Most do not speak English clearly, but make an effort to please. It’s close to some good restaurants and easy to walk into Centro. Breakfast is generous but coffee is not very good. They have...
  • Fiona
    United Kingdom United Kingdom
    me and my friend had a great time and the hotel was wonderful : the location was super central and the saff went out of their way to be helpful. The interior aesthetic was stunning
  • Thomas
    United States United States
    The hotel was good and staff was friendly and helpful. The location was a bit outside of the main area with attractions in a part of town with crumbling buildings. To make up for distance disadvantage, the hotel offered free taxi within a certain...
  • Wendel
    United States United States
    The staff was incredibly helpful, kind and supportive. We had had a bad Airbnb experience and they immediately showed us a number of rooms, allowed us to pick the best one for us out and sent a driver for all of our things. The beds were very...
  • David
    United States United States
    This is a fantastic boutique hotel. The staff is extremely attentive and helps out with whatever is needed. Free transportation around town is a great bonus. Rooms are very comfortable, combining a Oaxacan charm with perfectly-situated amenities....
  • Antoinette
    United States United States
    Our stay at Casa Naila was nothing short of exceptional! The location is fantastic, making it the perfect base to explore Oaxaca. The room was stunning—beautifully designed, equipped with high-tech amenities, and stocked with top-quality...
  • Beverly
    United States United States
    perfect location - just two blocks outside the main central area. The staff are exceptional. I don't think I have ever received better service anywhere I have stayed.
  • Daniela
    United States United States
    The location was perfect a few minutes away from the action but in a more quiet part of town. It’s a brand new property and we had a nice room in the back far from the street.
  • Sterl
    United States United States
    Jasmine the day Manager was a highlight, she is extra friendly, helpful and attentive!! Hotel staff overall were friendly and accommodating. The hotel provides car service to and from the airport as well as in the city limits for free. a big...
  • Terry
    United States United States
    A very accommodating and attentive staff. Felt very cared for. Great recommendations for things to do. Always tried to anticipate needs. Excellent breakfast.

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURANTE NAILA
    • Cuisine
      Mexican
    • Open for
      Breakfast • Cocktail hour
    • Ambience
      Traditional

Amenities of Casa Naila Hotel Boutique
Great facilities! Review score, 9.5

Most popular amenities

  • Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Walking tours
    Additional charge
  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is needed) and costs MXN 350 per day.

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Family rooms
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Languages Spoken

  • English
  • Spanish

House rules
Casa Naila Hotel Boutique takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Naila Hotel Boutique of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Casa Naila Hotel Boutique