Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Hotel
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About this property
Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful amenities. The Hotel Hacienda Real del Caribe is ideally situated within walking distance to many popular sites. The famous Quinta Avenida, filled with shops, restaurants and a vibrant nightlife can be found only seconds from the hotel's front doors. Pristine beaches and endless recreational activities are also nearby. The Real del Caribe offers guests a tranquil atmosphere, complete with many modern amenities, including a spacious courtyard swimming pool and a state-of-the-art meeting room.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Room service
- 24-hour front desk
- Terrace
- Air conditioning
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Kaili
Mexico“The location was fantastic and close to many things. The hotel was beautiful and far exceeded my expectations for the price I paid.” - Anthony
United States“Proximity to the beach & main shopping/restaurant areas. Short walking distance to ADO bus station.” - Jacqueline United States“Loved the architecture with the courtyard, live plants, and pool in the center.”
- Catherine
Canada“Location and the cleanliness of the room and it’s very spacious for our family front desk staff was very friendly and helpful.” - Maria United States“Location was excellent ans room was very clean and spacious.”
- Andrei
Russia“style of the building and rooms. convenient parking. location.” - Andres United States“Pool, size of bathroom shower, the stuff kept the room clean and the location is super close to Playa del Carmen 5th Street, my stay was great !”
- Ruth United States“The employees were very friendly. The location is great. Beds are comfortable.”
- Giedre
United Kingdom“Great location, everything is close by. Very spacious rooms, comfortable beds!” 
Monica United States“I loved the staff, hotel rooms, cleanliness and location.”
Hotel area info
Amenities of Hacienda Real del Caribe Hotel
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Room service
- 24-hour front desk
- Terrace
- Air conditioning
- Breakfast
Bathroom
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
Bedroom
- Alarm clock
View
- Pool view
- View
Outdoors
- Terrace
- Garden
Kitchen
- Coffee machine
- Refrigerator
Activities
- Bicycle rentalAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
InternetWifi is available in public areas and is free of charge.
ParkingNo parking available.
Services
- Shuttle serviceAdditional charge
- Concierge
- Baggage storage
- Wake-up service
- Tour desk
- Babysitting/Child servicesAdditional charge
- Airport shuttleAdditional charge
- 24-hour front desk
- Room service
Safety & security
- Fire extinguishers
- 24-hour security
- Safe
General
- Air conditioning
- Smoke-free property
- Tile/Marble floor
- Elevator
- Fan
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
Outdoor swimming poolFree!
Languages Spoken
- English
- Spanish
- French
- Italian
- Portuguese
House rulesHacienda Real del Caribe Hotel takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine printMust-know information for guests at this property
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hacienda Real del Caribe Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
