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About this property

Central Location: Hotel H12**** in Kraków offers a central location with attractions such as St. Mary's Basilica (400 metres) and Main Market Square (500 metres) nearby. Lost Souls Alley is a 3-minute walk away, while Wawel Royal Castle lies 1 km from the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities including free WiFi, flat-screen TVs, and soundproofing. Additional comforts include tea and coffee makers, hypoallergenic bedding, and city or inner courtyard views. Dining Options: Guests can enjoy a bar, coffee shop, and continental buffet breakfast with vegetarian options. The hotel provides room service, breakfast in the room, and a tour desk for exploring the city. Convenient Services: The hotel offers a paid shuttle service, lift, 24-hour front desk, concierge, and full-day security. Additional services include housekeeping, luggage storage, and paid parking.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7

    • Breakfast info

    • Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sheila
    United Kingdom United Kingdom
    Room was spacious, modern & clean. Very comfortable beds and great shower. Air con worked perfectly and we could open the window for fresh air. The breakfast was plentiful and had fab choices. Coffee was perfect.The hotel was so close to the main...
  • Alexander
    Ukraine Ukraine
    everything a traveler can wish for in Krakow: outstanding location, very quiet surrounding (waking up to birds' singing is a fantastic experience), friendly and professional staff, comfy rooms, versatile and delicious breakfast buffet
  • Solomon
    Israel Israel
    Location: on a quiet side street, without crowds of tourists, at the same time 5 min from the Main market square, and 5 min from many good local restaurants. Rather spacious room, clean. Very good breakfast with a lot of variety, very good...
  • Yvette
    United Kingdom United Kingdom
    Excellent location, staff friendly, breakfast had a good variety of choices.
  • Rosemary
    United Kingdom United Kingdom
    The location was perfect. Lots of restaurants near, and only short walk to the square. Good selection at breakfast. Clean rooms, free tea and 'proper' coffee in the lobby as well as in the rooms.
  • Laurence
    Ireland Ireland
    Friendly staff, central to everything in the city .
  • Mark
    United Kingdom United Kingdom
    Very clean room and staff friendly and efficient. Hotel is a few minutes walk from the main square, with a good Thai restaurant and a choice of nice breakfast/lunch cafes a few hundred yards up the road.
  • Maxine
    United Kingdom United Kingdom
    Friendly and helpful staff, Clean room, comfortable beds, hairdryer in the bathroom with power shower, coffee and tea making facilities. Also central location to krakow. Had a fantastic stay.
  • Stephen
    United Kingdom United Kingdom
    Very friendly staff,room was very comfortable and the hotel was very close to the centre of town.The breakfast offered a wide choice all of which was served fresh.The room was cleaned thoroughly every day.
  • Jonathan
    United Kingdom United Kingdom
    Close to centre Modern Very polite staff Very clean

Hotel surroundings

Facilities of Hotel H12****
Great facilities! Review score, 8.8

Most popular facilities

  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is needed) and costs 120 zł per day.

  • Street parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English
  • Polish

House rules
Hotel H12**** takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

When booking 5 rooms or more, different policies and additional supplements may apply. Guests will be provided with detailed information after booking.

Parking spaces must be reserved in advance.

On-site parking is available for PLN 120-140 per day, depending on the chosen location.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.

FAQs about Hotel H12****