Located in the holy city of Madinah Al Munawara and only 150 meters from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel. All 835 rooms & suites are blended with modern Arabic & French elegance, All rooms are air-conditioned and feature free WiFi, a flat-screen TV and tea/coffee making facilities. Some rooms offer a seating area and sofa bed. The bathrooms are fitted with a shower. The property has 4 unique restaurants such as Acacia, which serves an all-day-dining International cusine for breakfast, lunch and dinner. Al Mandara features an a la carte menu and oriental specialties during lunch or dinner. Quba Mosque and Uhud Mountain are only 15-minutes away from the property. Indoor parking is available on site with additional charge During the holy month of Ramadan morning breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. Your property description is created according to the facilities and amenities you add. It’s then translated into multiple languages. This can increase your bookings because it appeals to all potential guests. The average time for processing requests is 6 days

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

    • Situated in the real heart of Al Madinah, this hotel has an excellent location score of 8.9

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Halal, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
3 single beds
2 single beds
and
1 extra-large double bed
4 single beds
3 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 single bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
Bedroom 3
1 double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Uzma
    United Kingdom United Kingdom
    When we we arrived we were given a free upgrade to an amazing suite, Reception staff were amazing and so welcoming. Breakfast and dinner were both amazing and facilties were amazing. Loocation is great across the road from Masjid ul Nabwi.
  • M
    United Kingdom United Kingdom
    Super friendly staff from reception to the restaurant to the cleaning team. Everyone had a smile on their face and made us feel genuinely welcome throughout our stay. Dinner was great too. They had a good variety of food, and it changed every...
  • Fazleelah
    New Zealand New Zealand
    Location was great - close to new souk which offers great variety of food
  • Thouseef
    United Kingdom United Kingdom
    Very clean rooms, helpful staff, made us feel very welcome
  • Zafaran
    United Kingdom United Kingdom
    I had an absolutely unforgettable stay at Hotel Pullman Zamzam in Medina. From the moment I arrived, the staff were incredibly attentive, professional, and genuinely warm—they made me feel right at home. The ambience throughout the hotel was...
  • Akash
    United Kingdom United Kingdom
    I recently stayed at the Pullman ZamZam Hotel and had an issue upon arrival that initially made me consider leaving and requesting a refund. However, Adnan went above and beyond to turn the situation around. His professionalism, warmth, and...
  • Hashim
    United Kingdom United Kingdom
    Rooms were really big . Good break fast and dinner .Great location .Helpful staff and cleaning.
  • Tamas
    United Kingdom United Kingdom
    Clean, friendly staff, very good breakfast, large rooms and bed.
  • Begum
    United Kingdom United Kingdom
    The duty manger NAWAL KHALIL ALMOGHATHWL went above and beyond to make our stay exceptional. I can’t not thank the duty manger enough. I keep coming back to this hotel due to thier outstanding customer service. LEENA in guest relation was so kind...
  • Yusuf
    South Africa South Africa
    exceptional hotel, staff and location .very happy. staff always ready to assist

Hotel surroundings

Restaurants
3 restaurants on site

  • The Horizon
    • Cuisine
      Mediterranean • Asian • International
    • Ambiance
      Modern
  • Accacia
    • Cuisine
      Asian • International
    • Ambiance
      Family friendly • Traditional • Modern
  • El Mandara
    • Cuisine
      Mediterranean • International

Facilities of Pullman Zamzam Madina
Great facilities! Review score, 8.5

Most popular facilities

  • Private parking
  • Family rooms
  • Free WiFi
  • 3 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Dining table
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • Arabic
  • German
  • English
  • French
  • Hindi
  • Filipino
  • Turkish
  • Urdu

House rules
Pullman Zamzam Madina takes special requests - add in the next step!

Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \

- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person

- Suhoor meal supplement will be 180 SAR per meal per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 10001808

FAQs about Pullman Zamzam Madina