About this property

Prime Location: citizenM Chicago Downtown in Chicago offers a central position with Millennium Park just a 6-minute walk away. Nearby attractions include the Art Institute of Chicago and Cloud Gate – The Bean, all within 0.6 mi. Comfortable Accommodations: Rooms feature air-conditioning, city views, and modern amenities such as free WiFi, iPads, and work desks. Guests appreciate the room comfort and cleanliness. Dining Experience: The modern restaurant serves international cuisine with vegetarian options for lunch and dinner. A bar provides a relaxing space to unwind. Convenient Facilities: The hotel offers a fitness room, lounge, business area, and 24-hour front desk. Additional services include express check-in and check-out, luggage storage, and full-day security. Nearby Activities: Guests can enjoy ice-skating, kayaking, or canoeing in the surrounding area.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.7

    • Breakfast Info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    BREEAM

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ana
    Costa Rica Costa Rica
    Great location, friendly staff, easy check in and check out.
  • Melody
    United States United States
    Very clean. The location is excellent and close to public transit, restaurants and the river. The room is small but very clean. The bed is very comfortable.
  • Shu-wei
    United States United States
    Very close to the heart of the city of Chicago. Location is great!!
  • Tanesha
    United States United States
    Really enjoyed the location of the hotel. Michigan Avenue has everything you need. Everything is walking distance for the most part.
  • Miriam
    United States United States
    The location was excellent, the room was perfect, and the linens looked brand new. The staff was very friendly. We were able to leave our bags from checkout until our flight was approaching without any problems. They allowed us to choose the room...
  • Vincent
    United States United States
    The place was clean modern and had a unique atmosphere would recommend for anyone that wants to do something different
  • Anja
    United States United States
    10/10 stay! They let us check in early at 9 am for no extra charge - absolutely amazing experience!
  • Tichina
    United States United States
    Loved my room and how everything is controlled by an iPad.
  • Ana
    United States United States
    The location is ideal. Everything you want to see is within walking distance. The rooms are tiny but comfortable with hidden drawers to put clothing away. Full size toiletries are provided. That’s a plus. The view was everything!
  • Christopher
    United States United States
    Great property amazing prices heart of chicago area exceptional..this coming from a home towner that has been removed 24 years I love my city

Hotel area info

Restaurants
1 Restaurant On Site

  • canteenM - open 24/7
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of citizenM Chicago Downtown
Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Baggage storage
  • Express check-in/out
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness

Languages Spoken

  • English

House rules
citizenM Chicago Downtown takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBMaestroDiscover Cash is not accepted

The fine print
Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

Breakfast is available from 6am to 11am at $18.95 plus taxes.

Late check-out fee from 2pm is $69 plus taxes.

The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM Chicago Downtown