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About this property

Central Location: Splendid Star Grand Hotel and Spa in Hanoi offers a central location with St. Joseph Cathedral just a few steps away. Hoan Kiem Lake is a five-minute walk, while the Imperial Citadel of Thang Long is 19 minutes on foot. Noi Bai International Airport lies 25 km from the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, minibars, and flat-screen TVs. Additional comforts include balconies with city views, soundproofing, and parquet floors. Dining Experience: The family-friendly restaurant serves American and Asian cuisines with vegan and gluten-free options. Guests can enjoy lunch, dinner, and cocktails in a traditional, modern, or romantic ambience. Breakfast is provided as a buffet. Leisure and Services: Spa facilities, a bar, and a coffee shop offer relaxation and refreshments. Additional services include beauty treatments, wellness packages, and a tour desk.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
2 extra-large double beds
1 extra-large double bed
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 large double beds
and
1 futon bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gregory
    Australia Australia
    Staff were excellent. Rooms left very tidy each day. Very helpful with laundry, luggage carriage, advice. very friendly.
  • Ferenc
    Hungary Hungary
    Excellent service, very helpful staff. Custoner oriented as always, Kimmie made us feel special during our stay :)
  • Fiona
    United Kingdom United Kingdom
    Very well situated, close to everything and the staff were lovely.
  • Kerry
    Australia Australia
    Great location and very friendly staff, Mr Harry and Mr Brian especially. Will recommend to anyone
  • Pilar
    Germany Germany
    Everything was fine. The staff is great and very helpful. Mr. Brian and ans. Rose are making a really good Job.
  • Ferenc
    Hungary Hungary
    Very friendly staff. They even took care of our friend while she was waiting, Mr. Peter and Ms Rose are excellent accomodators! Great team!
  • Ferenc
    Hungary Hungary
    Really kind, friendly staff. Ms Rose and her collegues took really good care of us. Welcome drink, snack, room upgrade, everything we wished for!
  • Kevin
    United Kingdom United Kingdom
    Great stay, staff excellent, Mr Harry sorted trips brilliant
  • Luke
    United Kingdom United Kingdom
    Harry looked after me very well and was very polite. Infact all the staff were very friendly and I would 100% recommend this hotel
  • Andree
    United Kingdom United Kingdom
    Close to the old quarter and good for exploring the city. Staff very helpful and rooms exceptionally clean and comfortable. Exceptional staff Ms Rose and Kimmie.

Hotel surroundings

Restaurants
1 restaurant on site

  • SPLENDID RESTAURANT
    • Cuisine
      American • Asian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free

Facilities of Splendid Star Grand Hotel and Spa
Great facilities! Review score, 9.1

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • BBQ facilities
    Additional charge

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Stand-up comedy
    Additional charge
  • Cycling
    Off-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
No parking available.

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible

Wellness

  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • French
  • Vietnamese

House rules
Splendid Star Grand Hotel and Spa takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
VND 260,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Splendid Star Grand Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Splendid Star Grand Hotel and Spa