About this property

Comfortable Accommodations: Hilton Garden Inn Umhlanga Arch in Durban offers family rooms with sea views, air-conditioning, and modern amenities. Each room includes a work desk, minibar, and free WiFi throughout the property. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness centre, terrace, restaurant, and bar. Additional services include a 24-hour front desk, concierge, and private check-in and check-out. Dining Experience: The modern, family-friendly restaurant serves international and South African cuisines with vegetarian options. Breakfast is available as a buffet or full English/Irish. Prime Location: Located 18 km from King Shaka International Airport, the hotel is near Umhlanga Lighthouse (2 km) and Umhlanga Rocks Beach (2 km). Nearby attractions include uShaka Marine World and Durban Botanic Gardens.

Distance in property description is calculated using © OpenStreetMap

Hilton Garden Inn
Hotel chain/brand
Hilton Garden Inn

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Breakfast info

    • Full English/Irish, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 single beds
2 single beds
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Sustainability
This property has 3 third-party sustainability certifications.

  • Certified illustration
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Fino
    South Africa South Africa
    Everything the staff was friendly and the room were very clean and open
  • Amanda
    South Africa South Africa
    I love everything about this hotel. It’s my second time here and I’m still going to come
  • Karimazondo
    South Africa South Africa
    Perfect for my family we had a wonderful time The food was so delicious and the bedding so clean and comfortable
  • Helen
    United Kingdom United Kingdom
    The staff were friendly, welcomming and attentive. I would like to give a special mention to Sboniso who was super friendly and made our stay even better 😊
  • Stephen
    United Kingdom United Kingdom
    Very friendly and welcoming staff. Nothing was a problem. Special mention to Barman “Spo” who was engaging, and accommodating to family needs and ensuring I was well hydrated!
  • Sphiwe
    South Africa South Africa
    The location. Not far from the mall and the beach. Its quite and has a beautiful sea view. The restaurant also served nice food. The stuff was very nice and helpful. Breakfast has quite a variety of things to eat. Loved the heated pool. The late...
  • Melanie
    South Africa South Africa
    Great service. Bed was a bit hard but not terrible. Staff were great
  • Zanele
    South Africa South Africa
    1. Service at Checkin 2. Service at restaurant 3. Room size and cleanliness
  • Mpanza
    South Africa South Africa
    Friendly staff, Everything I needed available in my room. A spacious room, wife also loved it.
  • Babak
    Lebanon Lebanon
    simple things like slippers and other small hotel things like bath cap etc is missing

Hotel surroundings

Restaurants
1 restaurant on site

  • Together & Co
    • Cuisine
      International • South African
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hilton Garden Inn Umhlanga Arch
Great facilities! Review score, 8.8

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Activities

  • Happy hour
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Video
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs ZAR 50 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • Afrikaans
  • English
  • Zulu

House rules
Hilton Garden Inn Umhlanga Arch takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hilton Garden Inn Umhlanga Arch