Get the celebrity treatment with world-class service at Queen Victoria Hotel by NEWMARK

Set in a beautifully restored dock building with the iconic Table Mountain as its backdrop, the Queen Victoria Hotel & Manor House offers world-class luxury and sophistication overlooking the vibrant V&A Waterfront. From the moment you step into the opulent interiors adorned with crystal chandeliers, white marble finishes, and a striking spiral staircase, you’re immersed in timeless elegance. Each room is meticulously designed with plush padded headboards, concealed lighting, and velvet ottomans, creating a serene retreat. Guests can indulge in the finest luxury with Egyptian cotton sheets and deluxe bathrooms featuring deep bathtubs for ultimate relaxation. The dining experience is elevated at the Terrarium Restaurant, offering an exquisite menu inspired by fresh, locally sourced ingredients. Guests can also enjoy breakfast complemented by breathtaking views of Cape Town's harbour from Portswood Road. Wellness is a priority, with a designer spa featuring a hot tub and pool for rejuvenation. Fitness enthusiasts will appreciate the state-of-the-art gym (personal trainer services available upon prior arrangement). Professional childcare and services ensure a seamless stay for both leisure and business travellers. With free on-site parking and a prime location in the heart of the V&A Waterfront, the Queen Victoria Hotel & Manor House offers easy access to the city’s best attractions. Couples particularly adore the hotel for its refined ambiance and exceptional location, rating it an impressive 9.6 for two-person getaways.

Distance in property description is calculated using © OpenStreetMap

Newmark Hotels, Reserves and Lodges
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.7)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Full English/Irish, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Chris
    Australia Australia
    Location is perfect and the staff are very attentive.
  • David
    United Kingdom United Kingdom
    Great location within metres of the V&A Waterfront, closes to numerous bars, restaurants and shops. All staff are very helpful, friendly and willing to help with anything. Hotel has a nice relaxed atmosphere and it’s quiet even though the busy...
  • Jason
    United Kingdom United Kingdom
    Breakfast and staff were excellent. Facilities including swimming pool area were very good indeed.
  • Angela
    United Kingdom United Kingdom
    We loved everything about this hotel. As other reviews have said this hotel is really comfortable & stylish, in a great location, very near the waterfront amenities but a bit quieter than other hotels with use of the lovely private pool & garden...
  • Glenn
    Sweden Sweden
    Excellent staff. Good breakfast and great dinners.
  • Sandra
    United Kingdom United Kingdom
    Lovely room with great views of Cape Town. Staff are excellent they balance professionalism with a friendly manner. Excellent breakfast.
  • Rhian
    United Kingdom United Kingdom
    Situated on the waterfront within easy reach of the Mall, Time Out Market and the City Bus terminal the hotel was perfect for tourists as a base. It also benefited from a garden oasis with pool - a tranquil escape from the busy city. Staff were...
  • Tamer
    Turkey Turkey
    Location is perfect. It is within easy walking distance to the Victoria & Alfred Waterfrond. The room was large enough and very clean. All the staff we have met were very helpful and professional.
  • Stuart
    United Kingdom United Kingdom
    The staff are amazing , the property immaculate , the position perfect
  • David
    United Kingdom United Kingdom
    Great location. Big rooms. Clean. Quiet. Great breakfast. Staff always available and willing.

Hotel surroundings

Restaurants
1 restaurant on site

  • Terrarium Restuarant
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern

Facilities of Queen Victoria Hotel by NEWMARK
Great facilities! Review score, 9

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Hairdryer
  • Bath
  • Shower

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle

Activities

  • Golf course (within 3 km)

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

Cleaning services

  • Ironing service
  • Dry cleaning
  • Laundry

Business facilities

  • Fax/photocopying
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Salt-water pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English

House rules
Queen Victoria Hotel by NEWMARK takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Queen Victoria Hotel by NEWMARK