When checking in we got instructions on a piece of paper in German. We dont speak or read German so had no idea what it said. Lift was broken. When getting to the room we had to sort off go through the kitchen area ,where all the leftover food was sitting on a bench. Room was very small, dark . Very hot with no aircon. We opened the balcony door and left it open the whole time for some fresh air. Tiny bathroom. No coffee or tea facilities or even a bar fridge in the room. Bed was okay , pillows were some floppy things , i wouldnt call it a pillow. The room was very outdated and is very much due for an upgrade. Would not recommend at all. Very high priced .

Great location. Overlooking the river. Hotel is on the promenade so very good location.

Stayed in August 2024

got a wrong key at check in so I entered a room somebody was in, and resolving the issue took half an hour. The staff I could find couldn't be bothered to help me because thay were servicing people at the restaurant. At checkout, there was nobody to take the key, no info on where I could leave it and no staff at all anywhere to be seen even though the stated that somebody would be there in the morning till 10. So I just went back to the room to leave the key there. Even though a fan on the wall was nice, it could have been better if there was an arirconditioner because there were around 35°C and no wind so the room was steaming.

This location is great. The view from the balcony is amazing, the house is interesting itself with it's long history. Being there with all the restaurants, shops, bars, cafes etc just a stones throw away was also fantastic.

Stayed in July 2024

The bedrooms were very small.

Location was great,but unfortunately the property and the hole town got flooded. It was har to get out.

Stayed in May 2024

Lift didn't work, we couldn't leave our baggage in a safety room until Check in, smb was working at the day with a drill, at the night smb was trying to open our door, also we have heard other people behind the walls, how they were singing and fighting in the middle of the night. It smelled bad in the room, and the view out of the window was ugly. Very small bathroom

Good location

Stayed in August 2023

Rooms are Small, & No WiFi

The View

Stayed in July 2023

Dated and poor quality hotel

Location

Stayed in July 2023

room condition and ventilation

location was bit far from HBF and bus frequency was less...room is OK OK, just to spend the night

Stayed in July 2023

The patio furniture was dusty and had spider webs. It hadn’t been cleaned for quite long time. The wifi never connected, it had a lot of bandwidth issues

Location, view from the balcony.

Stayed in July 2023

Oldness Narrow bathroom Creaking bed

Location

Stayed in June 2023

the bathroom is so so small. sit on the toilet and your arms touch both walls the whole time. walls seemed very thin and you could hear everything including banging on doors, people coming in late at night etc. Pillows are the worst I’ve ever had in a hotel. Extremely thin so definitely bring your own if you have to stay here

Staff was very friendly. Physical location is great for the money. Very nicely decorated lobby with beautiful paintings.

Stayed in June 2023

The price was to high

The view

Stayed in May 2023

The hotel has only a good location. Is very old and the rooms are very small. Need a restauration.

Stayed in May 2023

a lot of money for a small room. couldn’t even sit down on the toilet, really small… breakfast “buffet” was nothing… just bread with ham and cheese… no eggs or bacon.. really poor.

perfect location and friendly staff

Stayed in April 2023

the room was next to the lift so it was quite noisy. the breakfast was not that good compared to the price of 11eur (a few bread, jam, butter, boiled egg, tea, coffee and juice). it was not a breakfast buffet

Stayed in April 2023

The bathroom was a bit small

Really good location. All facilities and really nice stuff.

Stayed in November 2024

No shampoo no staff! We had a problem and we had to talk to the restaurant they promised to solve the problem and at the end they just said it’s too late now after 4 hours! He could say that atvthe first moment and they were soooo impolite and rude. The rooms were full of spiders and wasn’t the room that we booked in the photos I even told the guy I want the wooden room and he said yeah that’s it!!!!

Stayed in October 2024

I can confirm the other negative comments for this hotel. The hotel (and many other things in Cochem) is way overpriced. The hotel has a 'Medieval' theme and is probably not renovated or cleaned since that era. The bathroom smelled like pee and the room smelled and looked very dusty. The price for food and drinks in the hotel restaurant (which I didn't try out) is over the roof and comparable to prices in Paris! I would avoid staying here (or in Cochem all together, because apart from the beautiful Castle the city seems overhyped).

The probably only positive point was that I had a room on the 3rd floor with a balcony. The hotel is located next to the river so the view from the balcony was amazing.

Stayed in July 2024

Location

Booking

Stayed in April 2024

View

Stayed in July 2024

Nothing I didnt like

The location, view from room, the grand bed, quirky bath was amazing. Friendly receptionist. Would visit here again.

Stayed in June 2024

Great location, beautiful rooms

Stayed in June 2024

No kettle in the room

It is near to Cohem central just a few minutes walk and near Cohem Castle too. It is above a quaint restaurant and offer breakfast. The reception is helpful and polite.

Stayed in May 2024

The woman at the desk was rude and unhelpful. It seemed to be an inconvenience for her to answer a question and had other things to do. The room was very small, only one outlet and it was in the bathroom, we moved the bed the second day and found another one. The bathroon was so small, you almost had to leave the door open to bend over to wash your face. . Medieval stuff all over the place and dusty. Part of the loby was closed off by furniture and boxes piled up. No air conditioning. There was a fan mounted on the wall but not plugged in. We had to stand on a chair to unplug the TV and plug in the fan. The cost was extremely high for the place. Our only view out the window was of the fire escape, with someone's underwear hanging there! Only redeeming factor was that there was a wine festival going on! This was the only room we could find in Cochem five weeks before our trip and it was priced at over $500 for two nights. Should have not been over $125 a night.

The location was very good.

Stayed in August 2023

Pillows were to soft and I don't shower curtains ( bathroom floor become became to wet )

Location, view from the room ( Riverside)

Stayed in October 2023