Nothing

Everything amazing

Stayed in May 2025

kist stairs from 4th floor [lift] to 5th floor. not for people with walking stick. Check-in just with app, opening door of lift juat with app, opening door of appartment just with app. Pity it s not written somewhere before - it s not suitable for very old people. Despite this, everything elese was perfect.

The appartment furniture.

Stayed in May 2025

The bed and pillows could be more comfortable, but it could just be personal taste!

Perfect location, in a very quiet area and close to the city. The apartment is modern and has everything needed to prepare a small meal. Many shops nearby and several transport stops. I had a problem with a toaster and they resolved it on the same day. Easy communication even via cell phone.

Stayed in May 2025

Nothing

Stayed in April 2025

Very comfortable and clean, simple instructions. Location is also good, close to the city center and grocery stores, bars, etc. A bit expensive but worth it!

Stayed in April 2025

Apartment gets very warm even with the heating off and windows open through out the day. Works great for winter. Summers could be too hot.

Amazing location, Ubahn just around the corner. Shops and cafes around. Great facilities in the apartment, comfy bed. We had everything we need. Top quality kitchenware and cookware.

Stayed in April 2025

I loved everything-the interior, the cleanliness, the location. Highly recommend!

Stayed in April 2025

Some globes need to be replaced in the lights, we did forget to report it ourselves so no blame on anyone for that

The location being close to the Underground and a short walk to restaurants was very good and useful. Did have to make sure we all took our phones otherwise you can't get back into you apartment with everything being based on site codes linked to your phone/app

Stayed in April 2025

Nothing.

Staff extremely proactive and efficient, always keen to support. Very good position. Efficient virtual reception. Top grade forniture.

Stayed in April 2025

It was impossible to turn off the radiator and it became really hot and uncomfortable at night.

the location, cleanliness, the quality of the bed linen, design, cosy lobby

Stayed in April 2025

Check in only via phone . Risky

Position and bed

Stayed in March 2025

In Munich, they provided me with a voucher with a value of 20 Euros to use Stasher.com for storing my luggage. The voucher was given super fast which I really appreciated. But I'm very unhappy with the Stasher.com website and will not recommend using it in Munich at least. I selected a store near the central station and used the voucher that I had received from Bob's but the owner of the store didn't accept my luggage and said he hadn't received any email, couldn't log into his email, etc. And the voucher was gone for no service. So basically, I'm super happy with Bob's apartment, just don't recommend using the Stasher for storing the luggage in Munich.

I liked everything in the room and also in the co-working space. The location was very central, lots of restaurants and cafes were reachable within walking distance. And there was great access to other parts of the city by tram and Ubahn. The Internet connection was also very good. All the kitchen facilities inside the room had very high quality. Really beyond my expectations :)

Stayed in March 2025

bed was a bit weird and got a bit of a backpain on day 3

easy check in, very well equipt kutchen, great bathroom with super design, comfortable.location, quiet safe neighnourhood everything happes via mobile phone - no keys required

Stayed in March 2025

very bad smell was comming from the ventilation after you turn it on (turns on automatically with the light) other guests nearby were noisy (loud music and screaming)after 10 pm, we reported it but nothing happened

nice and modern looking

Stayed in January 2025

No accesible entrance

Excellent location, safe and quiet, family-oriented

Stayed in February 2025

We reserved the biggest apartment of the building and we needed a kitchen and a table to work from. One hour before we arrived, the Bob w team let us know that there is a problem with the check-in in our hotel, and we can't stay at the reserved apartment with no ETA to a solution. Instead they gave us a small room in another hotel even without a fridge. It's important to say that we had an important medicine with us that needed cooling. The bob W team didn't find us a solution, and we had to find our own. It was very disappointing.

The apartment was very big and clean, and the kitchen was very nice and had everything needed for a long stay. The restroom was big with a floor heater. Everything was easy and very modern. There was a self-cleaning equipment room that was always full, plus they cleaned the apartment once a week. The hotel stuff was helpful, and it was easy to communicate through WhatsApp support.

Stayed in February 2025

Honestly that’s hard to say. We got upgraded and stayed on the top floor for a very fair price. But prices can be quite high depending on the time you come.

We have been staying at BobW (former HApato) for more than 2 months. The facilities are top notch with premium, stylish furniture and equipment (Thonet chairs, Flos lamps, Motel o Mio plates etc.). Staff is very friendly / helpful, including the cleaning service.

Stayed in January 2025

Check in little bit difficult

Its fantastic place, very nice location and stuff are very kind.

Stayed in November 2024

No breakfast options, no Gym and SPA.

Quite and clean Near to many coffee shops, markets, restaurants and Tram service.

Stayed in January 2025

-while the cleaning was supposed to take place every 7 days, they forgot twice and I had to call the hotel team twice on the phone to remind them (they came on the 8th day then) - I did not receive an email with check-in instructions that I was supposed to receive ahead of my stay, so I had to call the hotel team on the phone so that someone could remotely open the door on the ground floor - during the rebranding process from "Hapato" to "Bob W" there was a slightly confusing email about locks being changed on the doors and the keycard functionality; when I responded to the email with a question, nobody answered me (but all turned out to be okay)

-really nice interior of the apartment, modern, very new and clean facilities -clean and modern laundry room (for a fee) -comfortable lounge/coworking area on the ground floor -staff in general was very friendly -public transport easily accessible -very good value for money for longer stays

Stayed in January 2025

Very classy decor and furnishings. Extremely comfortable. Great kitchen facilities. Loved our stay here!!

Stayed in January 2025

-

Location and very clean

Stayed in January 2025

Nothing

nice experience in the hotel

Stayed in January 2025

Nothing

very good

Stayed in October 2024