Reviews of Hotel Kaiserhof Heringsdorf This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Kulmstraße 33, 17424 Heringsdorf, Germany
#17 of 22 hotels in Heringsdorf
Guests' ChoiceReview Score
Based on 31 hotel reviews
Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
9.5
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Facilities
8.3
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Staff
8.8
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Value for money
7.5
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Free Wifi
7.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: August 4, 2024
Katharina
Germany156 Reviews24 helpful votes“Good, but don't eat the dinner here....”We had a halfboard with dinner - we got the food after 1 hour and 15 minutes of waiting... and it wasn't even good. You can feel that they have problems with staff and organization. The water in the indoor swimming pool is very cold. Hard to find a free parking place. The manager lady at the reception was unpolite and not at all costumer friendly. You pay a lot but they don't deliver. We booked this hotel for my birthday and it was a disappointment.
Location Breakfast Comfortable room with seaview
Stayed in August 2024
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Reviewed: August 2, 2024
Basma
Qatar23 Reviews4 helpful votesVery GoodThe decor of the dining hall, corridors, and the reception hall feels like it is from the 90s.
Location, view,clean, bed is comfortable, friendly staff.
Stayed in August 2024
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Reviewed: September 21, 2023
Laureano
Uruguay18 Reviews1 helpful vote“Great experience, would visit again!”Deco is a bit old fashioned, and they have trinkets showcased for sale at the front desk
Fantastic location, beautiful garden with see view and the best breakfast buffet you can have! Very cool terrace (Wintergarten).
Stayed in September 2023
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Reviewed: September 12, 2023
Frank
Germany28 Reviews2 helpful votes“Very good, we will come back again”No fresh fish at breakfast buffet … as one may expect here
Very good garden
Stayed in September 2023
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Reviewed: August 13, 2023
Tim
Germany25 Reviews1 helpful vote“Nice stay but not adequate value-cost-balance”Quite old-fashioned for high price, not enough parking space
Very friendly staff, cleanliness
Stayed in August 2023
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Reviewed: July 26, 2023
Nina
New Zealand10 Reviews1 helpful vote“Best place to relax”A bit hard to find your way around the property, lots of hallways, elevators and weird directions to go. It seems bits were added on over time. More signage would have been good.
Liked the quirkiness of it, the great facilities and location.
Stayed in June 2023
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Reviewed: August 29, 2022
Deniz
Germany8 Reviews1 helpful vote“Peaceful and nice”Choice of food could be more. More options would be better, especially for kids.
Staff
Stayed in August 2022
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Reviewed: April 28, 2025
Alexej
Czech Republic31 Reviews1 helpful voteExceptionalN/A
Just best you can find on sea side
Stayed in April 2025
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Reviewed: April 23, 2025
Susann
Germany10 Reviews“It was a fantastic stay in a perfect location at the seaside which we could book spontaneously. Thanks a lot.”Everything. The specious room with great facilities and friendly staff.
Stayed in April 2025
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Reviewed: September 10, 2024
Alexandra
Germany6 ReviewsExceptionalThere was a musty smell coming from the drains in the bathroom
View of the beach from the balcony. Room was modern and very clean. Indoor and outdoor pool plus the sauna, were great.
Stayed in September 2024
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Reviewed: September 10, 2024
Laura
United Kingdom17 Reviews2 helpful votes“Nice location, main audience is +65 years old and opinionated. Nice staff and nice hotel.”Neighbours smoking on the balconies. People gossiping in the elevator about us, because we dared to take the lift from the spa area to our rooms in our spa towels (the hotel provides no bathrobes, which feels a bit weird for a wellness hotel at 450€/night).
Nicely renovated rooms near the beach
Stayed in September 2024
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Reviewed: August 17, 2024
Flakron
North Macedonia8 Reviews1 helpful vote“Overall very comfortable place and great location.”Very clean, very nice people.
Stayed in August 2024
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Reviewed: June 23, 2024
Hannie
Germany42 Reviews2 helpful votes“Super Hotel in Top Lage.”Alles Top.
Stayed in June 2024
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Reviewed: April 25, 2023
Miguel
Germany11 ReviewsExceptionalVery nice people, clean and comfy rooms. The sauna and swimming pool area is great. Breakfast buffet is amazing.
Stayed in April 2023
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Reviewed: January 16, 2023
Sophie
United Kingdom91 Reviews12 helpful votes“A luxurious gem of hotel directly on the beach”I liked everything
I’m so delighted to have discovered this grand and fabulous hotel…It certainly surpassed all my expectations. My compliments won’t dry up! Situated directly on the magnificent sandy beach (we could see both sunrise and moonset) its rooms with balconies overlook the sea. It offered everything I wished for : 3 different sauna, gorgeous swimming pool with whirlpool, a rooftop Wintergarten overlooking the ocean where one can lounge at night, a bar with live music and dancing on Saturday night, a beautiful restaurant where a copious breakfast buffet is served (it has also a Sommergarten with outdoor swimming pool closed in winter of course ). The hotel is located 100 metres from the long pier (lively with its shops and restaurants) and is also directly in the village, a few steps to the a number of shops and restaurants. I was upgraded to a Superior comfort room with bottles of water and snack and lovely toiletries in the large and modern bathroom plus a basket with bathrobe and water for the sauna/pool. The room was extremely spacious and quiet with a huge bed separated by an elegant piece of furniture from a lounge area (with sofa, coffee table and armchair) giving directly onto a balcony (with table and chairs) that overlooked the beach. There is a fridge. The bed and bedding (pillows) were superb. The wifi was great. The staff friendly. What can I say more? A dream place to spend some days on an exceptionally beautiful beach. I will visit again!
Stayed in January 2023
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Reviewed: September 4, 2022
Kathleen
Australia7 Reviews“great location. amazing breakfast buffet and super nice staff”nothing
we loved the room which had a balcony with beautiful sea views. we could hear the ocean. the breakfast buffet was exceptional. staff were very helpful and attentive
Stayed in September 2022
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Reviewed: May 16, 2022
Bursac
Germany28 Reviews1 helpful vote“royal”car lift
art&confort
Stayed in May 2022
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Reviewed: November 25, 2024
Sorin
Germany4 ReviewsWonderfulThere are no comments available for this review
Stayed in November 2024
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Reviewed: October 4, 2024
Áron
Hungary11 Reviews1 helpful voteVery GoodThere are no comments available for this review
Stayed in September 2024
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Reviewed: July 1, 2024
Susanne
Germany7 ReviewsGoodThere are no comments available for this review
Stayed in July 2024
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Reviewed: November 6, 2023
Sorin
Germany4 ReviewsVery GoodThere are no comments available for this review
Stayed in October 2023
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Reviewed: August 17, 2023
Carsten
Germany34 Reviews1 helpful voteGoodThere are no comments available for this review
Stayed in August 2023
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Reviewed: August 1, 2023
Shalini
Germany9 Reviews2 helpful votesWonderfulThere are no comments available for this review
Stayed in July 2023
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Reviewed: July 17, 2022
Kellie
Germany11 Reviews1 helpful voteGoodThere are no comments available for this review
Stayed in July 2022
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