The rooms need to be restored, mine is well below expectations, the water in the pool is cold, noisy hotel guests, no one from the staff is interested in it

Relatively close to the centre, rooms cleaned daily, buffet ok

Stayed in May 2025

Layout of bathroom where you have to sit on toilet with feet in the shower. I know you can’t change it but it’s bizarre

Nice relaxing atmosphere and staff were fab

Stayed in May 2025

all inclusive it's just food(breakfast lunch and dinner)they give beer/wine coupons(6 cups per day) but they usually say that you have to pay extra. No place to eat-people wait 20 minutes for a table at dinner or lunch

Good food,nice room,close to the beach,not bad pool bus stop outside the hotel,comfortable beds there is no problem with hot water in the shower.

Stayed in October 2024

coffee machine and drinks not available all day

yoga, swimming pool

Stayed in October 2024

Some guests were wery noisy during nights.

Stayed in October 2024

Far from the "active part of the town , but yet very loud, you could hear the person in the next room snoring or what they were talking about, even the tv . Everything outdated . Not mold but water infiltration in the walls. The place needs a renovation, not just paint over everything. We had to put a towel at the door just to not let light in the room and a bit of soundproofing . Let us not forget the food.. a little bit of diversity, but bland and boring food, plenty for all , but be quick when they come with it or otherwise wait another 10 min for them to bring another tray

The service at the bar , the pool , all were very convenient. The wild roosters and chicken near the hotel were a fun subject to talk about.

Stayed in September 2024

El bar

Piscina

Stayed in September 2024

I feel like some more attention could have been placed on the decor and vibe of the rooms. They were pretty plain.

My children especially really loved the environment of this accommodation. They especially loved the buffet!! It was clean and the staff was very friendly and helpful. I'm really glad that we chose to stay. It definitely made us smile.

Stayed in August 2024

Extra bed in room was uncomfortable.

Quiet area, close to Aqualand, pool attendants/life guard on duty from 10am to 8pm, good value for money.

Stayed in July 2024

The bar has no atmosphere due to the all inclusive law. People would come for the entertainment at 21.30 until 23.00ish then empty in 5 minutes. The bed in my sons room was not comfortable and he complained he didn't sleep well. Don't expect food to be hot. It's properly cooked but not very warm (or stone cold (sausages, beans chips)). The choices of food is fairly limited at meals and samely day to day. The toaster was VERY slow (unusual design) with queues. Could do with more than 1 or better design.

Hotel looks tidy and well maintained. Check in straightforward as I had used the online checkin prior to arriving. Two lifts both quite small. Upstairs you can see evidence that this hotel (Not sure when Bluesea took over) has maybe been a bit of a party location with numerous places the walls have been repaired. The law from 2020 limiting alcohol on all inclusive covers this resort so seems quieter now. The room was dated but functional and clean. Air-conditioning didn't seem to work so we said to cleaner and maintenance were there within 10 minutes. It worked the rest of our stay. Feel very laid back here. Breakfast doesn't start until 8 and you can easily get sunbeds afterwards. Pool doesn't open until 10. Cleaning is thorough everyday in both communal areas and rooms. All the staff encountered were polite and helpful.

Stayed in July 2024

Too far from the beach

Value for money. Nice staff.

Stayed in July 2024

Drinks

Food was great choice of drinks were awful

Stayed in July 2024

Sadly, teenagers from summer camps were mostly occupying the building making enormous amounts of noise till late night.

A very decent all inclusive package, recyclable cups for water in the lobby, hotel pleasantly situated a little bit further from the busy area.

Stayed in June 2024

Room too small for a family off four especially the bathroom

The swimming pool was big and staff where friendly close to everything too

Stayed in June 2024

The walls in the rooms are very thin. I could hear the guy next door talking and snoring!

The hotel itself is very clean and well presented. The price is exceptional to include all inclusive. Staff are friendly Food is good and plentiful with a good selection. Location is great bus stop literally outside the hotel. It's also quite near the airport.

Stayed in May 2024

We had to ask twice to change our room as neighbors from next room were drunk and really loud at night. Evening receptionists was helpful and found room for us. I don't think it would be possible in full season, even in May hotel looked fully booked.

Food was really tasty, I assume best part of our stay. Bus stop to Palma and to the airport just in front of the hotel. Our children liked chickens in the forest across the street.

Stayed in May 2024

At check in the two staff were more interested in having a laugh with a group of lads at the desk and when we did get to check in it all got messed up as the member of staff was constantly talking with this group at the desk ,who were not checking in just hanging out

Some of the bar staff especially cecili were excellent

Stayed in May 2024

The meals were mildly warm but the there is a microwave you will need to use. Only 3 very small beers allowed, the pool is smaller than in the photos but is still ok.

Stayed in May 2024

I wasn't happy with the snack selections very limited like sandwiches with no butter and pain au chocolat, croissants. I would have loved to see more fruits such as grapes bananas, nuts, or crackers.

Great experience for all-inclusive. They offer a great selection of food for breakfast, lunch, and dinner. The location of the hotel is very quiet and has good access to the bus stop to go to Palma. It was within walking distance from S'Arenal Beach and Playa de Palma Beach. There a plenty of shops to buy affordable souvenirs including fast food like McDonald's and Burger King.

Stayed in October 2023

Nothing. If you want 5* be prepared to pay for 5*

Exceptional value for money. We got so much more for what we paid for

Stayed in October 2023

room was small , mattress was bit smelly , i guess not clining them or dont use mattress protectors at all . It is basic hotel , so we cannot complain as for this price is difficult to find something better

Room on 2nd floor base so not so high . breakfast and all meals was very good for this money we pay. We know that location very well . we like it as lot of local people around.

Stayed in August 2023

Very noisy entertainment late at night. Objected at the ruling of 3 alcoholic drinks with dinner and lunch and having to pay deposit for cup during day. Surely with "all inclusive" one should be able to have a drink of wine before dinner (in a glass). As it was it spoiled our evenings as we like an early dinner being of advanced years! Yes, restrict the alcohol, but it could be 6 glasses over the day of alcohol if one has to have such a rule. Would not have booked "all inclusive" had we known prior.

Good selection of food and well cooked. Lovely outlook from balcony, but daughter not so good at back. Lovely walks in the forest across.

Stayed in September 2023

Room not so clean and run-down

Good and various all inclusive food

Stayed in September 2023

The food was bad

Stayed in August 2023