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Reviews of Kumara Serenoa By Lopesan Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

AVENIDA FRITISDRESOR, 35100 Maspalomas, Spain

#163 of 668 hotels in Maspalomas

Guests' Choice

Review Score

Based on 219 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    7.8

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: May 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Adults Only Junior Suite (+18 years)
    • Stayed 4 nights
    • Submitted from a mobile device

    The receptionist at night was a bit unpleasant. Otherwise nothing

    We visited this island for the first time and chose this hotel. I must say that we were very satisfied with all the services in general with the hotel. We stayed in the adult only part. There was peace and privacy and you really felt like in paradise. If you wanted some music, you went to the 1st part where there was fun and good music. As for the food, it was incredible, we had breakfast every day and you really have an incredible choice of everything you can think of. That they could improve the lunch a little. Otherwise, I really have to rate this vacation in this hotel as excellent. Thank you

    Stayed in May 2025

  • Reviewed: April 27, 2025

    10
    Great long weekend venue for a couple but not a good location to bring kids to
    • Leisure trip
    • Couple
    • Adults Only Junior Suite (+18 years)
    • Stayed 3 nights
    • Submitted from a mobile device

    Was too far away from the beach & had to taxi everywhere & no shirt cuts for walking to playa del ingles

    Heated pool Adult section Spaced out nice rooms

    Stayed in March 2025

  • Reviewed: April 5, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice staff, good food, modern apartements, quite location

    Stayed in March 2025

  • Reviewed: April 3, 2025

    10
    Fantastic and will return
    • Leisure trip
    • Couple
    • Adults Only Junior Suite (+18 years)
    • Stayed 4 nights
    • Submitted from a mobile device

    Probably the loud music at the bar, we were in the adults section so not a problem

    It was a 2 level small hotel. Very modern and clean. All staff from reception to restaurant and cleaning staff, were friendly and helpful

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Adults Only Junior Suite (+18 years)
    • Stayed 3 nights
    • Submitted from a mobile device

    No kettle in room and coffee maker not a suitable alternative. Fridge did not appear to be working , but realised late in the day there was a hidden switch to adjust fridge temperature- not easy to find. Charged £10 on site for a leather sun bed which seemed a bit much for a paying guest.

    Location good if you didn’t mind walking to other locations , which we didn’t so all good. Shuttle bus ran to Maspalomas until early afternoon.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    Beautiful stay
    • Leisure trip
    • Travelers with friends
    • Adults Only Junior Suite (+18 years)
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Beautifully kept, not too huge

    Stayed in March 2025

  • Reviewed: March 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Aircondition in rooms not very god

    .

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Tranquillity and service

    Stayed in March 2025

  • Reviewed: January 14, 2025

    8.0
    Great place to relax in Maspalomas
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 7 nights

    The place is catering to an all inclusive crowd and the quality of the food and drinks is a bit so and so. In particular the wine is disappointing and the quality of the food leaves room for improvement. My recommendation would be to cut down on the selection and variety and focus more on the quality of the food.

    I stayed at the hotel for the second time which is always a good sign. The rooms are comfortable and nicely decorated. If you want some peace and quiet - book yourself a room in the adult only area. The hotel facilities are great - from the pools to the gym - it has all you need to spend some nice days. Staff are really super friendly and helpful. They actually make the difference for me.

    Stayed in January 2025

  • Reviewed: December 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Extremely helpful staff and having a courtesy room available after check out to take a shower was great

    Stayed in December 2024

  • Reviewed: November 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    it was a perfect stay, everything is new and clean, the staff is very friendly, I will come back with pleasure.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 7 nights

    Everything was great

    I loved this property. It was clean, relaxed charming and staff were brilliant, kind and helpful.

    Stayed in November 2024

  • Reviewed: November 14, 2024

    9.0
    Loved it my second visit
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    The noise can be a bit loud around the pool during activities if your not participating, couldn’t here my own headphones so went to the beach instead. Also some of the music in the evenings was loud into the room.

    The food was excellent and varied and the voucher system for not having your room cleaned giving a free premium drink.

    Stayed in November 2024

  • Reviewed: November 13, 2024

    10
    Tranquility and beautiful views
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    I really enjoyed the tranquility of the hotel, the very friendly staff,

    Stayed in November 2024

  • Reviewed: August 21, 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff were soo friendly!! The rooms were fabulous, the perfect size and so clean. The breakfast buffet was the best had everything u could need. Definitely would recommend staying here was so peaceful. The perfect place for my holidays!

    Stayed in August 2024

  • Reviewed: June 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was lovely and very helpful. The food was very good and the hotel was clean and very nice. Located slightly further from the beach and the busy parts of Maspalomas but that was exactly what I was looking for!

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    The stay was fantastic, the atmosphere was calm, quiet and relaxed. Really enjoyed and will recommend to friends and fam
    • Leisure trip
    • Couple
    • Adults Only Junior Suite (+18 years)
    • Stayed 5 nights
    • Submitted from a mobile device

    Gym opened the same time as breakfast, would have liked the gym to open an hour before breakfast as were early risers and wanted to keep our routine of exercise before breakfast.

    The staff at the hotel were friendly, always smiling and really added to the experience. The beds and pillows were fantastic along with the general comfort of the rooms in the adult only section. Food was good, no complaints and a great variety every breakfast, lunch and dinner!

    Stayed in June 2024

  • Reviewed: May 19, 2024

    9.0
    Quiet resort; good for families. Good value for money. Breakfast and lunch buffet were alright
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is horrible with very limited transportation to the center

    Very good hotel, great food, everything amazing except the location

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Clean, not too big, amazing polite staff

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Perfect for a chill, quiet holiday.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    The only downside was the artificial grass around the poll area and in front of the apartments, makes it look a bit cheap. No attractions for kids except tiny playground.

    Everything. The food was excellent. Stylish lobby. Water in the pool warm & super clean. Rooms clean, modern & spacious. Everything is modern and new. Super friendly & helpful staff. Shuttle bus to Maspalomas available if you have no car. Quiet location.It’s a relatively small hotel with great chill vibe.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Lovely boutique hotel, kind staff & amazing cleaning services. Food was nice and the pool was great. The violin lady
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no bottled water. I didn’t like the fact that all inclusive did not include bottled water, that’s just bad taste and brings down the quality of the hotel.

    Everything, specifically the violin lady playing during pool hour ( so lovely and therapeutic).

    Stayed in March 2024

  • Reviewed: April 18, 2024

    8.0
    Relaxing, enjoyable stay. Thank you
    • Leisure trip
    • Group
    • Adults Only Junior Suite (+18 years)
    • Stayed 4 nights
    • Submitted from a mobile device

    It seemed very hard to get hold of water! Little cups and water bottles were not replenished each day in the room. We were on All Inclusive, so this was slightly annoying. But our only grumble.

    We went the week after the Easter Holidays, if you are looking for a quiet, relaxing hotel. This ticks the boxes. Low rise and felt like you weren’t on top of people. The Bingo Man in the afternoon is a hoot!!!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    _ staff very kind _ nice pool _ quiet place perfect for relax

    Stayed in March 2024

Showing 1 - 25

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