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Reviews of Hapimag Resort Marbella

Calle Camilo José Cela 17, 29602 Marbella, Spain

#723 of 2,017 vacation rentals in Marbella

Guests' Choice

Review Score

Based on 78 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 10, 2025

    8.0
    We had a unique weeks’ get-away to stay with long time friends. There is nothing else to wish for!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Nothing comes up right now.

    - We loved the people at reception - We loved the pool area and pool bar - We loved the location first and foremost Great stay! We’d come back for sure!

    Stayed in February 2025

  • Reviewed: December 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Thank you for Stefan and the staff for their welcome and making us feel comfortable

    Stayed in December 2024

  • Reviewed: December 20, 2024

    9.0
    best reception team
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    The reception staff were very helpful and very friendly, their help was invaluable in all aspects from welcoming us at the property to telling us the touristic places, and finally organising a taxi back to the airport.

    Stayed in December 2024

  • Reviewed: November 21, 2024

    7.0
    Overall, the hotel is good, but the room left something to be desired.
    • With a pet
    • Leisure trip
    • Couple
    • Studio with Sofa Bed
    • Stayed 1 night

    There were a few downsides. It was disappointing to find out that the room wasn’t a studio with a sofa bed as expected but instead had two fold-out chairs, which were less comfortable. The room itself was quite small. Another minor issue was the lack of complimentary tea bags or coffee capsules—while it’s not listed as an amenity, it would be a thoughtful addition, especially since there’s both a coffee machine and a kettle in the room.

    The room had a stunning view from the window, and the large terrace was a great bonus. Having a kitchen was very convenient, and I appreciated that the hotel is pet-friendly and offers parking. The location was excellent—close to the beach, great restaurants, and the charming old town, all within walking distance. The staff were incredibly friendly and welcoming, which added to the positive experience.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Washing machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want a charge for a small amount of washing.

    Location central and easy walk to old town. Right on beach and hotel has parking for the hire car. Shop & small cafe cooking breakfast at a reasonable price with freshly squeezed OJ

    Stayed in October 2024

  • Reviewed: October 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The air-conditioning was hot even I closed all windows correctly after I spoke with the staff.

    The location was perfect and the staff were kinds and helpful.

    Stayed in October 2024

  • Reviewed: August 30, 2024

    9.0
    Nice property in a greatly located…steps from the beach. Restaurants and supermarkets are very close. The staff is patie
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    It takes time to get the elevator

    Nice and clean

    Stayed in August 2024

  • Reviewed: July 3, 2024

    7.0
    Rase the holiday experience
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The housekeeping services non existing. The pillows ,requested a second very poor quality. The pool area overcrowding. No privicy,no highlight to showere before entering pool. The use of large swim rings, when realy is only a dipping pool. No plunge pool on floor 7 terrace Having to take waste to public street bins . No bed change after 2 days , towels used not removed at 4 days.

    Location , Cafe , views, solarium on roof floor 7

    Stayed in July 2024

  • Reviewed: April 23, 2024

    8.0
    Good value.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no service at our stay such as room service . For example I wanted to have a drinking water in my room then I had to bring it by myself.

    Nice and clean.good location and kindly staff.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Very clean, large rooms, close proximity to the old town and the pool had a lovely view of the ocean. If you need a grocery store there is one next door.

    Stayed in April 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights

    TV basement room , Pillows in bedrooms

    location , house facilities

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Overall it was ok.parking was free which is good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Little outdated. Washrm needs update and water was not consistent hot. Not at same temperature. Cold hot cold hot

    Location. Balcony was good.kitchen was good with most of the stuff

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Very enjoyable short break, would stay again.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Good location, spacious apt , nice cafe and restaurant

    Stayed in November 2023

  • Reviewed: September 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice clean venue

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    We had a nice comfortable stay we enjoyed the facilities and the staff were lovely and helpful
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms let the whole place down. They are very old and dated all they need is a bit of refurbishment and it will be perfect

    The facilities, the restaurant and the little supermarket were ideal. The pool was lovely all the one depth. The scenery from our room and from the pool and room terrace were unreal

    Stayed in August 2023

  • Reviewed: July 19, 2023

    8.0
    Best location to stay !!!
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    AC very less cooling

    Location

    Stayed in July 2023

  • Reviewed: May 7, 2023

    8.0
    motorcycle road trip
    • Leisure trip
    • Travelers with friends
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    not much only new furniture will improve the place

    Nice resort near the beach. the have available underground parking.the recipient staff are very friendly.

    Stayed in April 2023

  • Reviewed: August 25, 2022

    7.0
    good location and staff but rooms need refurbishment
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    The rooms were old and not very clean- dirty floors and bathroom rooms need refurbishment main bedroom depressing

    The lobby area and main area downstairs were modern and clean with good facilities

    Stayed in August 2022

  • Reviewed: July 23, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    cleanliness of room not matching value for money..air conditioner didn’t work in sleeping room

    view and location

    Stayed in July 2022

  • Reviewed: June 5, 2022

    8.0
    based on location I would come back
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    the rooms. I didn’t realise the accommodation is aparthotel style. the hotel is very plus, but the bedrooms/apartments are run down & in need of a revamp

    The location is top class. very good value for money based on its location

    Stayed in May 2022

  • Reviewed: May 15, 2025

    4.0
    More less
    • Leisure trip
    • Solo traveler
    • Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    After check in, it was almost mid night… I went to my room and was smelling very bad. I immediately called reception to report and they ask me to pay extra cost to change the room as apparently there was no more room and same category and the next category was bit expensive. So I was “invited” to pay the difference. Instead of assuming the problem of the room they gave me they wanted me to pay!!! I was not impressed. I had to “fight” to be placed in a different room with no additional charges.

    The location and the views from terrace.

    Stayed in May 2025

  • Reviewed: April 20, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Not even coffee pods in the room. Restaurant/bar opens and closes too early. Very cold atmosphere..sofa bed was really bad

    Staff just want to speak German...even if you try to talk in Spanish

    Stayed in April 2025

  • Reviewed: March 14, 2025

    5.0
    Absolutely OVERPRICED
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    They dont inform you there is no room service, where you have to put your rabbish. The swimming pool supposed ro be heated to 24-25 °C is actually at 20-21 so there is no pleasure in using it in winter time. Lift beyond technical control which was valid untill 6 months ago...

    The sea view is amazing. Great location. Apartment well equiped.

    Stayed in March 2025

  • Reviewed: August 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything nice good perfect location service

    Everything perfect

    Stayed in August 2024

Showing 1 - 25

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