Reviews of Hostal Palacio Luna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
calle de la Luna 6, 3D, Madrid City Center, 28004 Madrid, Spain
#62 of 566 B&Bs and inns in Madrid
Guests' ChoiceReview Score
Based on 259 hotel reviews
8.7Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
9.7
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Facilities
8.6
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Staff
9.2
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Value for money
8.7
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Free Wifi
8.2
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Reviewed: May 11, 2025
Christopher
United Kingdom60 Reviews2 helpful votes8.0“Good central location”- • Leisure trip
- • Couple
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Hotel very hard to find as no external signage, only a name on an apartment list with call buttons by a door which is between two shops. Could do with detailed directions and parking info on listing.
Very good central location within easy walking distance of main area. Staff extremely helpful in all respects, in fact went above that expected in assisting with car parking.
Stayed in May 2025
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Reviewed: April 15, 2025
Fiona
United Kingdom45 Reviews3 helpful votes9.0“Good value central stay.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very central location. Parking opposite was secure and excellent for central Madrid. Staff really helpful, called taxi and map provided. Would definitely stay again.
Stayed in April 2025
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Reviewed: April 15, 2025
Il
Russia4 Reviews10“Clean, cozy, friendly staff, the location is excellent”- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 3 nights
I liked everything, I'm glad that I chose this hotel.
I really liked everything. My family and I occupied 2 rooms on March 15-18, everything was excellent and matched the description. Clean, cozy, bright, very friendly staff, quickly settled in, the location is excellent. The elevator is good. Thank you, I will recommend it to my friends and I will stop here again with pleasure.
Stayed in March 2025
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Reviewed: April 14, 2025
Michel
United States8 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
You won’t regret staying at Palacio Luna. Very comfortable and super clean and this is a most. The cleaning lady super sweet and helpful. I loved this place and will come back!
Stayed in April 2025
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Reviewed: April 14, 2025
Michel
United States8 Reviews10“Cozy and warm atmosphere 😊”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent location and very clean. Comfortable and very nice hosts. I would recommend this place to anyone visiting Madrid. I loved it!!!
Stayed in March 2025
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Reviewed: April 7, 2025
Rojas
Ireland10 Reviews9.0“Excellent location, nice room, Overpirced as everything else in Madrid at the moment.”- • Leisure trip
- • Couple
- • Deluxe Triple Room
- • Stayed 1 night
.
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Stayed in March 2025
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Reviewed: March 25, 2025
Claudia
Romania3 Reviews9.0“Pleasant.”- • Leisure trip
- • Family with young children
- • Double Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
I visited Madrid in March, it was a rainy weather and it was pretty cold in the room - the air conditioning seemed to work, but the temperature was not changing. There are no floor carpets and this was not helping at all. The rooms is pretty small, but clean (they clean every day). I would recommend it to my friends for sure!
The staff was very friendly and accomodating. The location is very good: the metro station at 5 minutes walking, the bus station at 5 minutes walking, the old area at around 7 minutes walking, Five Guys at 5 minutes walking … Excellent!
Stayed in March 2025
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Reviewed: March 14, 2025
Tucktwinsmom
Canada2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
The wi-fi was dreadful/ non-existent in our room. It could only be picked up in the hallway, which wasn't an appropriate place to sit. Our room looked onto the street, which was noisy through the night. This didn't bother us but don't stay streetside if you are a light sleeper.
The location was very central with access to everything. Finding it was a little tricky because it wasn't what I was expecting (about 10 rooms in total) in being above the shops. The room was basic but clean and comfortable for us and our teen daughter.
Stayed in March 2025
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Reviewed: February 25, 2025
Michael
United States14 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
No wifi connection in room
Staff very helpful and responsive
Stayed in February 2025
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Reviewed: February 16, 2025
Lucia
United States6 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff and location so great
Stayed in February 2025
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Reviewed: January 8, 2025
Lucia
Costa Rica5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Everything is new and clean. The windows are sound proof and the location is excellent. Would definitely stay here again.
Stayed in November 2024
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Reviewed: January 4, 2025
Eya
Tunisia3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Amazing place and great host with hood communication skills
Stayed in January 2025
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Reviewed: November 30, 2024
Camila
United States1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
The property is very well located. The staff was very friendly and helpful. The room was very clean, comfortable and cute. I really enjoyed the Hostal and if I visited Madrid again I would stay there.
Stayed in November 2024
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Reviewed: November 23, 2024
Leo
Philippines18 Reviews1 helpful vote8.0“Good experience. Friendly dtaff”- • Leisure trip
- • Solo traveler
- • Single Room with Private Bathroom
- • Stayed 2 nights
No coffee and water in the room.
Location was great. It was about 5 minutes walking distance from the Metro station
Stayed in October 2024
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Reviewed: November 9, 2024
Robert
United States8 Reviews1 helpful vote10“Wonderful”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Our room with a single bed was a little small.
A clean and comfortable home just steps away from Gran Via and the heart of Madrid.
Stayed in November 2024
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Reviewed: October 28, 2024
Annette
Ireland16 Reviews1 helpful vote10“excellent value in great location”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
value for money, v clean and comfortable. quiet no street noise
Stayed in October 2024
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Reviewed: October 14, 2024
Alexandrina
Canada12 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
The room was spotless and very confortable. The staff is very willing to help. We had a lovely stay.
Stayed in October 2024
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Reviewed: October 13, 2024
Frances
United States2 Reviews9.0“Great city center location.”- • Leisure trip
- • Solo traveler
- • Triple Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Could use touch up paint.
Best location a block from Callao station, quiet, clean, comfy bed.
Stayed in October 2024
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Reviewed: October 10, 2024
Giselle
Malta12 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room is a bit too small.
It's a prime location. Excellent communication.
Stayed in October 2024
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Reviewed: October 8, 2024
Maria
Poland9 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room with Private Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Twice some cigarette smoke was coming out from the balcony to my room- fortunately not for very long.
Nice place, bathroom recently renovated and very clean, good quality bed sheets
Stayed in October 2024
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Reviewed: September 27, 2024
Nicolas
Canada5 Reviews1 helpful vote9.0“Great Value”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
A little small, there could be more warm lights instead of cold ones.
Central location, friendly staff, daily room service, safe.
Stayed in September 2024
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Reviewed: September 10, 2024
Ben
Netherlands19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Room was abit small and didnt really have an area for bags in the room.
Very good value for money in terms of location and the comfort of the room. Wifi, and shower were very good for the price paid.
Stayed in September 2024
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Reviewed: September 10, 2024
Merle
United Kingdom14 Reviews2 helpful votes9.0“Friendly, helpful staff. Very central. Great for short stay.”- • Leisure trip
- • Solo traveler
- • Single Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Lift was not working - it’s on 3rd floor. Signage could be larger if possible.
Cleanliness and location
Stayed in September 2024
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Reviewed: July 25, 2024
Ron
Israel9 Reviews1 helpful vote10“Last minute booking save”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
None
We had a wonderful night at the hostel The host was very kind and helped us in late hours for check in The rooms are excellent and very clean Just for ou needs Thank you
Stayed in July 2024
