35 Quai Des Belges, 13001 Marseille, France
#19 of 122 hotels in Marseille
Guests' ChoiceBased on 698 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.8
Facilities
8.3
Staff
9.3
Value for money
8.4
Free Wifi
9.1
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End of dialog contentReviewed: May 13, 2025
Arwen
United KingdomPlastic mattress cover under the sheet
Amazing view nice sized room helpful staff
Stayed in May 2025
Reviewed: May 12, 2025
John
United Kingdomthe room was a little sparse, no water bottle and the bed was quite small.
The hotel is in an excellent location for shopping, restaurants, and discovering the city. The staff were very firendly and efficient
Stayed in May 2025
Reviewed: May 9, 2025
Amy
United KingdomThere were a lot of us travelling, with lots of bags, and there is no lift up to the first floor. We were made aware that there was no lift, and that staff would help us, but when we arrived we couldn't find anyone. Someone did come and help in the end.
Great location, lovely view of the port from our room.
Stayed in February 2025
Reviewed: April 29, 2025
Davide
ItalyBed are very small for tall adults
Perfect location and helpfull staff
Stayed in April 2025
Reviewed: April 28, 2025
Andym22
United KingdomNo kettle provided in the room.
Even though we didnt eat breakfast here, the staff at the coffee area was really nice. He helped us get our selection of tea and coffee. We also got a bottle of water from the fridge which was useful. The hotel is in a buzzing area with a great view of the port. Would highly recommend this hotel. Quite a few steps to get to the reception, but we had carry on bags, so was manageable.
Stayed in April 2025
Reviewed: April 24, 2025
Osvaldo
ArgentinaThe long entrace stairs.
Stayed in April 2025
Reviewed: April 19, 2025
Robyn
United KingdomThe room was quite warm, not unbearable, but the staff know and are working on solutions. Wouldn’t put us off staying again.
Lovely room, cosy, comfortable and quiet. Great bathroom, all very clean. Great location. Friendly and helpful staff. Really good breakfast! Central to all the places you want to visit.
Stayed in April 2025
Reviewed: April 19, 2025
Kim
United Statesplease make tea/hot water available 24/7 for free!
Stayed in March 2025
Reviewed: April 15, 2025
Nikola-lisa
United StatesThe most AMAZING breakfast. Easy communication and helpful staff.
Stayed in April 2025
Reviewed: March 22, 2025
Ursala
United KingdomThe only thing I could say against it was the bathroom often had a bad smell from the pipes. We just ran the tap and shower for a minute or two and this helped.
Great location and value for money. The staff were all friendly and helpful. The room is small but it had everything we needed and the bathroom was big with a great shower.
Stayed in March 2025
Reviewed: March 18, 2025
Tsvetomir
BulgariaI didn't like the noise and the bed was not very comfortable - and of those double beds made from two mattresses connected with a fabric. This one was not in great shape.
The location is great - just outside the Old port. The view exceptional. However that comes with a price - a lot of noise from the heavy street traffic. I couldn't sleep with an open window.
Stayed in March 2025
Reviewed: March 4, 2025
Bernina
MaltaThe only thing that we didn't like was that they don't fill the toiletries.
The staff are amazing, friendly and helpful. I asked for a little note for my partner as she had her birthday, and they went an extra mile for me as they also did flowers and made us towel decorations as swans! Thank you a lot!
Stayed in March 2025
Reviewed: March 3, 2025
Jana
Belgiumroom - we were given room that faced backyard where your window is basically facing the wall which is like 2 m ahead of you, that was really unexpected bad surprised, the room was much smaller then I expected and also though we were a top floor-4th floor, we could not open the window to air because there was a terrible smell coming into the room from the outside, the ventilator I found too noisy to sleep (but I sleep with ear plugs so I could do) no elevator from ground floor - there is no elevator from ground floor to the reception. that was really annoying with the luggage. on the way back the receptionist helped me to bring the luggage down so that was nice.
location - of the hotel is perfect, the waterfront of the hold harbour, breakfast - was excellent, for a french hotel really big variety and tasty fresh food staff - was very nice and helpful we also arrived earlier then they admit to the room the staff kept our luggage and even called us when the room was ready for us.
Stayed in March 2025
Reviewed: February 20, 2025
Muge
TurkeyLocation
Stayed in February 2025
Reviewed: February 13, 2025
Jaime
ChileI like
Good
Stayed in February 2025
Reviewed: February 3, 2025
Lars
GermanyNothing, just be aware that you have to climb approx. 40 steps before you get to the reception.
The hotel is in a vey good location, freshly renovated, everything was clean , the bed very comfortable, the people were super nice and friendly I will come back again if I am in Marseille.
Stayed in February 2025
Reviewed: January 28, 2025
Susan
AustraliaSmall size
Stayed in January 2025
Reviewed: January 25, 2025
Georgina
United StatesSmall room
Great location, comfortable bed, excellent shower, good breakfast.
Stayed in November 2024
Reviewed: January 23, 2025
Johanna
IndonesiaCarry luggage to 1st floor before taking lift. But I knew about this when booking. No comfortable chair inside the room. Only stool type.
Location!!! Amazingly close to everything including Ferry to Chateau d'If New refurbished large room Policy of free early check in as soon as room is available
Stayed in December 2024
Reviewed: January 1, 2025
Igor
PolandStaff in places could not cope with the crowd during breakfast. There was something missing all the time, like not bread, but cold cuts/cheese. If there are too many people at one time, consider dividing the breakfast into time slots, maybe that will help. "The window to the courtyard" is unfortunately a window to the other wall of the building, through which a very limited amount of light enters.
Very good location of the facility! Everywhere close:) good quality WiFi, rooms not large but spacious and equipped with all the necessary items (there are even contoured pillows for better sleep). Przemysl and helpful staff. Highly recommend!
Stayed in January 2025
Reviewed: December 30, 2024
Barbara
United StatesNot enough room to hang many clothes.
Impeccable location
Stayed in December 2024
Reviewed: December 25, 2024
Leslie
United StatesRooms were small- no place to put your luggage. Also, stairs were on the dangerous side but I realize it’s an old building.
The staff was amazing!!! In lieu of giving us directions, they actually walked us to places twice- I’ve never had that type of service before.
Stayed in December 2024
Reviewed: December 12, 2024
P-d-a
Austria👍👌👍👌👍👌 nice little hotel just in front of the old harbour very comfortable beds perfect location
Stayed in December 2024
Reviewed: December 12, 2024
Clare
United KingdomVery little tbh
The location is perfect
Stayed in December 2024
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