Reviews of Hôtel Roissy
16, Avenue Mgr. Schoepfer, 65100 Lourdes, France
#35 of 97 hotels in Lourdes
Guests' ChoiceReview Score
Based on 680 hotel reviews
8.1Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
9.5
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Facilities
8.0
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Staff
8.7
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Value for money
8.0
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Free Wifi
9.1
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Reviewed: May 11, 2025
Dean
United States41 Reviews3 helpful votes7.0Good- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 1 night
food in restaurant was not so good and not cheap,, and parking in nearby muni car park was not so good and expensive
good location, easy walk to all of Lourdes
Stayed in May 2025
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Reviewed: May 10, 2025
Grace
Ireland23 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Minimal towels, hand wash dispenser empty and not refilled, no cups to allow to use tea making facilities in room.
Great location, staff are very friendly and super helpful, great food options, lovely hotel. Would recommend here
Stayed in May 2025
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Reviewed: May 7, 2025
Pietro
Italy86 Reviews2 helpful votes8.0“very short stopover in Lourdes. Hotel position made good advantage of short time allowed for visit”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
the rooms are very small, perhaps smaller that declared sizes in description. We know that the problem with space is common in Lourdes , but for a 4 stars hotel expected better room size. the parking is very small and although space was booked and confirmed , there was none on arrival. The matter has been resolved but after long journey and at night it is not what one wants to find on arrival.
The Hotel Roissy position allows easy access to the holy sites also to people who di not have easy walking facility The breakfast was beyond expectations and the personnel very helpful
Stayed in April 2025
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Reviewed: May 7, 2025
Paolo
United Kingdom18 Reviews6 helpful votes8.0“All good!”- • Solo traveler
- • Comfort Double Room
- • Stayed 11 nights
- • Submitted from a mobile device
The fact that the toilet is in another room separate from the bathroom in which is located the bidet.
Location, wardrobe space, staff kindness
Stayed in May 2025
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Reviewed: May 3, 2025
Ann
Ireland9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Overall lovely hotel
Lovely hotel, very nice staff and excellent location.
Stayed in May 2025
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Reviewed: April 23, 2025
Juliawati
Indonesia38 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room n lift is is not very fine as the lift so slow to open
The location is close to groto
Stayed in April 2025
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Reviewed: April 16, 2025
Deirdre
Ireland10 Reviews1 helpful vote9.0“It is great value for money, in a prime location to the grotto etc”- • Leisure trip
- • Group
- • Comfort Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
The decor in the corridors and rooms
The location was excellent and the room was spacious and quiet. Safe were very helpful and friendly.
Stayed in April 2025
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Reviewed: April 16, 2025
Teresa
Australia5 Reviews7.0“It’s good enough in a good location.”- • Family with young children
- • Comfort Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The floor in toilet is leaking water.
Stayed in April 2025
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Reviewed: April 10, 2025
Menezes
United Kingdom4 Reviews8.0“Good”- • Leisure trip
- • Family with young children
- • Comfort Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
No AC working on floor
OK it was... Too much rush
Stayed in April 2025
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Reviewed: October 29, 2024
Nenilin
United Kingdom27 Reviews3 helpful votes9.0“We like the place or the is near to everything”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast is good
Stayed in October 2024
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Reviewed: October 28, 2024
Catrina
Ireland1 review9.0“Lovely hotel”- • Leisure trip
- • Couple
- • Comfort Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room was a little cobweby around veranda door everything else fine
Love the roissy go every second year. The staff magic the hotel beside grotto and we enjoyed it
Stayed in October 2024
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Reviewed: October 25, 2024
Suprashan
United Kingdom26 Reviews4 helpful votes8.0“Excellent location and decent facilities”- • Leisure trip
- • Family with young children
- • Comfort Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were a little noisy from the corridor and the hotel can get quite busy
The location was excellent - within a very short walking distance to the Basilica. The facilities were very good and hotel was well kept. The hot breakfast was decent. Generally an excellent choice for a trip to Lourdes. Very family friendly hotel.
Stayed in September 2024
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Reviewed: October 22, 2024
Maura
Ireland30 Reviews7 helpful votes7.0“Sleep on white mattress protector”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There was no sheet on the bed just a while mattress protector on the mattress and no sheet over it. I called reception and they said the housekeeper will bring me a sheet to put on my bed. I have never before given a room with only a mattress protector to sleep on. While I was out there was a pink sheet left on my bed. This sheet didn't appear to me to be freshly laundry like in other hotel. I paid 93 euro a night and 3.50 tourist tax and had expected a clean laundry sheet like in other hotel on the bed. Very disappointed at the standard of the bed. This is a four star hotel and I can't see why they do not have a clean laundry sheet on the bed which is standard in all hotel even 3 stars hotel and lower. Who has ever heard of anyone required to sleep on a mattress protector and paying 93 euro a night ?
The staff spoke great English and they were all very helpful and it was a pleasure to deal with them
Stayed in October 2024
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Reviewed: October 14, 2024
Rachelle
Philippines20 Reviews7.0“Goid location. Unfriendly staff. No more bacon at 8am.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
At 08:00am no more bacon.
Location
Stayed in October 2024
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Reviewed: October 4, 2024
Teresa
United States2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location
Stayed in August 2024
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Reviewed: September 28, 2024
Bryan
Malta6 Reviews1 helpful vote9.0“AC already programmed on heat. We had to leave door of balcony opened”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Beds were seperated.
Hotel and location were very good
Stayed in September 2024
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Reviewed: September 28, 2024
Maria
United States4 Reviews9.0“The food at the restaurant was excellent, great location, the staff were very helpful.”- • Leisure trip
- • Group
- • Comfort Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Comfort of the beds were ok
Location, restaurant service
Stayed in September 2024
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Reviewed: September 26, 2024
Juan
Spain4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Comfort Twin Room
- • Stayed 1 night
The location, the view, the staff, the food.
Stayed in September 2024
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Reviewed: September 24, 2024
Liberty
Ireland1 review1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Two Connecting Rooms (5 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
Choices for vegararians in evening meals were very limited.
The hotel Roissy is perfectly positioned to visit the Grotto. Just a 2 minute walk down the road. The hotel itself is beautiful, modern, clean. The staff could not be nicer , friendlier or more helpfull. We had 2 rooms that were inter connecting which was so handy for our family. The food in the hotel was really good, but my one and only complaint about the Hotel Roissy, was there was very little choice in the evening meal for a Vegetarian like me. Apart from that our stay was really comfortable and we will definately be staying in Hotel Roissy when we next come back to Lourdes.
Stayed in September 2024
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Reviewed: September 21, 2024
Sita
Sri Lanka15 Reviews7.0Good- • Leisure trip
- • Couple
- • Comfort Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom wasn’t too clean and smelly, we asked for it to be cleaned once more. It didn’t really help though.
Such a fantastic location. The staff are very helpful and I’d recommend it for that alone.
Stayed in September 2024
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Reviewed: September 19, 2024
Lisa
Ireland4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
There was nothing I didn't like.
A very comfortable, friendly hotel which is ideally situated for easy access to the Sanctuary and to the town.
Stayed in September 2024
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Reviewed: September 10, 2024
Mary
United Kingdom6 Reviews8.0“Would stay again”- • Leisure trip
- • Couple
- • Comfort Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Beds and bedding , definitely need to rethink sheets for bed , using old fitted sheets for mattress very uncomfortable, asked at reception for them to be replaced which was done very quickly.
Location couple of minutes walk to the Sanctuary and Grotto, staff were excellent very friendly and helpful .
Stayed in September 2024
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Reviewed: September 9, 2024
Ann
Ireland3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent location. Spotless clean friendly staff
Stayed in August 2024
-
Reviewed: September 5, 2024
Ásdís
Iceland1 review8.0“It was nice and good”- • Leisure trip
- • Travelers with friends
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
N/A
Near to everything
Stayed in September 2024
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