Very good location close to the center of town, everything is walkable. Room lacked for nothing.

Stayed in May 2025

The bathroom was tiny and there could be a reduction on the parking fees for clients of the hotel in Q.Park. The parking is so expensive!

Great location, good breakfast, comfortable bed, clean room. Car parking super close and convenient.

Stayed in May 2025

It was a great location and our room was very quiet and comfortable. The continental breakfast was substantial and delicious. The gentleman at reception was incredibly helpful and attentive.

Stayed in May 2025

none

very good breakfast,big amount sugar,bread,cheese,eggs,fruits and baverage,etc. The building is over hundreds years while the rooms are very clean and refubished very well. We were earlier and told a only smaller room was ready ,then we have taken a look and decided to wait for a bit for another larger room. The staffs offer us coffee and tea in the lunge and it was a pleasant experience to stay in a family feeling hotel like this. the hotel located in a fantastic place in the city of Rouen,only 5 mins walk to the Train Stasion,and 1 min walk to the Meseum,8 mins walk to the Cathedral,very safe and quiet.

Stayed in May 2025

Spiral staircase to upper floors wasn't a problem for us, but could be difficult for some people to use. Kettle, mugs and camomile tea was provided in our room, we asked for coffee sachets which were immediately offered. Had we booked directly with the hotel instead of via Booking.com, breakfast would have been included and would have been better value for money overall, given the price we paid for the room. We chose to have breakfast in a local cafe instead, although it was available in the hotel for an extra 11 euros per person.

Really pleased that we had a quiet room as requested - no traffic noise or disturbances at all, room 10 was perfect for a good night's sleep! Beautifully clean bedlinen and towels, comfortable bed, small but fully functional bathroom, standards as expected from a 2* hotel. Well situated within easy walking distance of bars, shops and restaurants in the Old Town area of Rouen.

Stayed in May 2025

Nothing

We've stayed here before the location is good just of the centre. Good value for money. Breakfast is good plenty of choice. The rooms are resonable sized for one night stay as is the bathroom - from our last stay they have been re-furbished. Clean and comfortable.

Stayed in May 2025

Bedroom very petite but comfortable and cool even though hot weather.

Very attractive breakfast room, full of interesting artifacts. Great breakfast. Close to station and center of old town. Quiet side street. Very reasonable price.

Stayed in April 2025

There is an unidentifiable odour emanating from the bathroom sewage, and I have to open the window constantly and make sure the toilet and the bathroom door are shut to get rid of it.

Excellent location, 6-minute walk to the train station. Friendly staff. The building is one of the iconic maisons à colombages typical of Rouen's historic city centre.

Stayed in April 2025

I didn't like the location of the hotel much. It's within walking distance from all the major attractions but the street it's on is not very nice. I arrived at 10pm when it was dark and I felt a little uneasy walking there on my own. The little attic room is completely open plan so the toilet, shower and bed are all in the same space which wasn't really a down point but I found it a bit weird. The sloping ceiling meant I had to walk around whilst bent over

The bed was comfy and the room was clean. Staff were friendly. I liked meeting Mimi the cat. Breakfast was good but I wish there had been some fresh fruit

Stayed in April 2025

the 'modern' furniture and fittings seemed more 'tired' and 'dated' than the french vintage furniture, a slightly paradoxical thought process but generally; No negative comments

The staff are wonderful, multilingual and very helpful. even carried our cases to the room.. Despite being a 17th century building, with some quirky aspects, it felt more homely than any of our other bookings on this trip to France. the proximity to historic(Joan of Arc) landmarks is exceptional, everything is within a 10-15 minute walk the city of Rouen is very busy by day and the roads around the hotel are very tight, parking is usually limited, so the off-site, underground parking is a must, it is 2-3 minutes away. Breakfast is an 'all you can eat' continental breakfast buffet, open from 7 until 11 am, served in the charmingly quaint dining room.

Stayed in April 2025

Nothing

Genuine and different from generic chain hotel Lovely staff

Stayed in April 2025

A perfectly good budget range hotel. I had a quirky single room in the attic, it may not work for anyone over 1.7m. Other than that the hotel was perfectly okay, friendly helpful staff and a good breakfast. Location is very good for the station, just 4-5 minutes walk

Stayed in April 2025

Incliened floor. Stairs were spiral. No lift.

Location was good. Staff was very nice. Helped us carry our bags up the stairs.

Stayed in March 2025

Lack of sound-proofing. Got disturbed Saturday night by young people returning after midnight and having loud conversations to 3:30. Ensuite light on automatic sensor and timer.

Comfortable bed, good location, good breakfast, impressive breakfast room, good value and the grey cat.

Stayed in March 2025

No view at all from our bedroom.

Very convenient for thé musée de beaux arts and the centre generally. Friendly helpful staff. Good breakfast.

Stayed in February 2025

A very pleasant stay, close to both the train station and centre, easy walking to everything. The gentleman on reception did several things to make my stay more comfortable. Comfortable bed, well lit bathroom

Stayed in February 2025

Hope there is a lift

Center, near train station, cosy, clean, classy

Stayed in February 2025

No lift.

Close to station in quiet location. Excellent breakfast. Cosy.

Stayed in February 2025

Family friendly, clean, and quite comfortable

Stayed in February 2025

Very noisy. You can hear people walking upstairs as if they are in your room and hear every door slamming. Recommend to bring earplugs.

Spacious and renovated room and love the beautiful medieval style. Staff was so helpful and friendly and the location was perfect. Highly recommended.

Stayed in February 2025

Nothing, all good.

Excellent location. We parked out front on the street. Upon arrival, the staff welcomed us warmly and provided us with detailed information about our stay, along with a fantastic dinner recommendation that truly enhanced our experience. The morning breakfast was a highlight. Not only was the coffee superb, but the spread was varied and delicious. The historic ambiance of the breakfast room added a charming touch, making our morning even more enjoyable. The blend of convenience, warm hospitality, and delightful dining makes this hotel a top choice for anyone visiting Rouen. We highly recommend it to fellow travelers looking for a memorable stay.

Stayed in January 2025

Stairs are a bit of a challenge, especially for the older guest.

Not applicable - I left for very early train.

Stayed in February 2025

Car being broken into after direct parking outside hotel 😔

Clean & comfortable. Nice Spainish buffet breakfast.

Stayed in December 2024

Very good breakfast. Comfy bed. Easy access to underground parking a 2 minute walk from hotel. Very close to centre of the town. Lots of good restaurants within a 10 minute walk.

Stayed in December 2024