The church bells ringing every 15 minutes throughout the night kept us from sleeping. Our windows were open as it was warm, maybe it would not be so noticeable if they were closed, not sure as it was so loud.

Brilliant location with beautiful gardens. Dinner and breakfast were excellent and the staff were friendly and helpful. Our room was nicely decorated with new tartan curtains and a modern colour scheme.

Stayed in May 2025

Comfortable room , lovely bed and pillows

Stayed in May 2025

Back light had gone on TV we reported it but couldn’t watch TV in room Toilet hard to flush…reported

Location and overall ambience

Stayed in May 2025

Basic bathroom

Absolutely fine!

Stayed in May 2025

There was no plugin for hair dryer in the bathroom although it was provided in the room. Ground maintenance could be kept up better. Door shuts loudly.

Good and very friendly services, I felt very welcomed. Quiet retreat after everyone was sleep. If I am in this area I would stay here again.

Stayed in May 2025

The bed was not comfortable despite our request but the staff did try to help . We understand that the hotel is under new management and that up grading is on going.

Breakfast excellent, staff very good .

Stayed in May 2025

There was not any information in the room of meal times etc. Bottle of water in the room

The staff are all friendly and a good breakfast

Stayed in May 2025

Scruffy, basic and dated! Staff weren’t the best!

Location, good breakfast and great with dogs

Stayed in May 2025

Very dated and scruffy in places! Bathroom was grubby with black mould in the grout, rusty radiators! Staff need training in hospitality or customer services at the least! Very inexperienced.

Location was great! Lovely breakfast.

Stayed in May 2025

Location was really good.

Stayed in May 2025

I don’t personally like wet rooms, which I find usually means an enormous soggy mess everywhere, would have preferred a shower cubicle. However we had booked late so probably no choice there. Wasn’t a problem as such, just a preference.

We were late checking in and missed the restaurant, but the receptionist was very helpful and made us some sandwiches. Our dog was also made very welcome. Bed very comfortable, breakfast lovely and plenty of it!

Stayed in April 2025

The key cards for the room didn't work each time we left the room we had to go to reception to have them reprogrammed. The lady on reception said it was because it was next to the mobile phone but mines was in my jeans pocket. And waited on someone coming to the reception each time as it was not covered on the Monday.

The staff were very friendly and the breakfast was lovley , the rooms are very spacious and clean. And the gentleman on reception on Tuesday morning very helpful and friendly.

Stayed in May 2025

Great hotel , staff polite and gave great service , it was in a great location .we had the perfect room , view right across the River Clyde . John, on the reception, had the best customer service you could get , got to know every customer that stayed at the Rosslea . Would definitely recommend this hotel. We will definitely be back

Stayed in May 2025

nothing

good

Stayed in April 2025

As there was a party in the hotel, there was deafening music until 1 am. Also, the carpets in some public areas look quite old, and service at breakfast was very slow although it was not busy at all.

The room view of the loch and nice wine.

Stayed in April 2025

Room / bathroom could do with a upgrade in facilities general maintenance in bathroom .

Lovely friendly staff and location of the property

Stayed in April 2025

Rooms a little tired.

Location

Stayed in April 2025

Rooms are a little bit tired and need updating but over all an excellent stay. Food was amazing and staff couldn’t do enough for you.

Stayed in April 2025

Stayed for one night to break up homeward journey and very pleasantly surprised. Lovely hotel with nice bar and restaurant. Ate both dinner and breakfast there and both were very good quality and value. Would stay again

Stayed in April 2025

Hotel was lovely situation and amazing for dog walking, did think the £30 surcharge for the dog was excessive, tho, waitresses were really helpful

Stayed in April 2025

The Hotel is not a 4 star Hotel.Some parts of the Hotel are tired need freshened up.The meals are a hit or a miss.1.7 mile outside Helensburgh.

The hotel was ok.Staff friendly and helpful.

Stayed in April 2025

A lift in the hotel for older people.

Excellent staff Lovely hotel.Good service.

Stayed in April 2025

The room was smaller than expected with only one chair.

Dinner and breakfast were very good! Staff were pleasant and helpful. We enjoyed the location and peaceful surroundings.

Stayed in April 2025

The king room could of been bigger also the bed as my feet was touching the bottom of the bed

The breakfast was very good plenty of varity

Stayed in April 2025