The Village Market Limuru Road, Nairobi, Kenya
Based on 243 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
7.7
Free Wifi
8.7
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End of dialog contentReviewed: May 6, 2025
Elizabeth
GermanyFacilities are not great
Location, linked to the Village Market
Stayed in May 2025
Reviewed: April 22, 2025
Agatha
KenyaInternet could be improved.
Lovely facility inside a busy mall! Great breakfast choice. Friendly and responsive staff.
Stayed in April 2025
Reviewed: March 22, 2025
Cb
IrelandModern and clean rooms. Location right next to Village Market is very good
Stayed in March 2025
Reviewed: March 12, 2025
Synne
NorwayPerfect for short weekend of shopping and eating. Good breakfast, and Hero is always a winner.
Stayed in March 2025
Reviewed: March 9, 2025
Giorgia
United KingdomThe WiFi was horrible, very choppy in the room and kept getting disconnected. Then the shower was practically in the bedroom. It was cold to shower in because of the Aircon and lacked privacy because of the direction of the partition glass. Was not enjoyable for the duration. We actually tried to change rooms because of the shower but were told that all rooms were the same. Also I think breakfast could have been complimentary considering the room type and price.
Location, mall and the central location, the outside veranda was nice
Stayed in January 2025
Reviewed: January 23, 2025
Tatjana
SwitzerlandUnfortunately we got food poisoning at the own restaurant Harvest. Since it’s such a well known hotel and restaurant this was quite surprising to us and quite uncomfortable cause we had to travel the next day 5h to Amboseli. Despite the management and stuff being really concerned and assuring us they will follow up with us on this matter we only got one email and never heard back.
The hotel was comfortable, high security standards, I liked the possibility to go to a gym which was very well equipped
Stayed in January 2025
Reviewed: November 9, 2024
Cb
IrelandGreat location right next to shopping mall with gym, restaurants etc. Rooms nice and staff friendly
Stayed in November 2024
Reviewed: October 7, 2024
Carmen
PeruClose to UN and had shuttle service to go there in the morning plus next to Village Market complex of shops
Stayed in October 2024
Reviewed: September 25, 2024
Eduardo
United StatesAtmosphere
Stayed in August 2024
Reviewed: September 20, 2024
Mariam
KuwaitThe fact that the shower was open in the room plus the lacking of cleanliness
The location with a mall were you can find many restaurants to choose from
Stayed in September 2024
Reviewed: September 6, 2024
Karen
IrelandRoom was at the front overlooking the road so it was a bit noisy.
Great location, gorgeous room with big comfy bed and nice details. Staff very helpful and responsive. Nice breakfast with plenty of choice.
Stayed in September 2024
Reviewed: August 31, 2024
Joanna
United StatesLocation, dining experience, comfortable room for the most part
Stayed in August 2024
Reviewed: August 15, 2024
Rajeev
United KingdomBed was very comfortable
Stayed in August 2024
Reviewed: August 4, 2024
Jeremy
KenyaNice rooftop bar restaurant. Attached to mall with lots of options
Stayed in August 2024
Reviewed: July 16, 2024
Karen
KenyaRoom abit small
Security Quiet Cleanliness
Stayed in July 2024
Reviewed: July 4, 2024
Robert
KenyaSize.
Excellent breakfast.
Stayed in July 2024
Reviewed: June 29, 2024
Jeremy
United KingdomNot a lot.
The excellent rooftop swimming pool. The location directly adjacent to Village market. And easy access to the UN headquarters.
Stayed in June 2024
Reviewed: June 10, 2024
Elisa
United Arab EmiratesIt was ok
Stayed in May 2024
Reviewed: April 21, 2024
Bernt
NorwayThe coffee served at breakfast was not good. Would also have been great with a bathtub in the room.
Great location with direct access to the Village Market mall. Excellent gym facilities.
Stayed in April 2024
Reviewed: January 13, 2024
Dion
NetherlandsAlways an excellent visit. Great staff, and great hotel.
Stayed in January 2024
Reviewed: November 1, 2023
Julien
FranceIt’s too noisy; with noise coming from the mall next to the hotel or from the pool area
Modern hotel with all the comfort you need. Special mention to the staff which is really amazing !
Stayed in October 2023
Reviewed: November 1, 2023
Matěj
Czech RepublicThe lights in the room were not functioning properly - only some of the lightswitches were not functioning. Sometimes it took a while for hot water to run.
Very comfortable room and bed, amazing breakfast. Staff is nice and helpful.
Stayed in October 2023
Reviewed: October 10, 2023
Andrew
SwitzerlandThe room was clean and comfortable, but a little worn. In my room it was a challenge to get decent shower pressure and hot water at the same time. I requested an airport drop-off in advance, but there was unnecessary confusion among the front desk and driver staff.
Mostly-comfortable room. Good location. Very friendly staff.
Stayed in September 2023
Reviewed: August 22, 2023
Anne
DenmarkNothing
The highlight of this hotel is the staff. Everyone here are amazing, sweet, accommodating and just overall a delight to interact with. The rooms are fine, not extraordinary. The breakfast is good and abundant. The rooftop pool was great - on weekends you can order cocktail and food from Hero - the amazing cocktail and restaurant on the 9th floor of the hotel. I would absolutely stay here again.
Stayed in August 2023
Reviewed: June 24, 2023
David
KenyaThe only thing I didn’t like occurred on the last day as I was leaving for the airport. I visit Nairobi frequently and use the same driver every time. When we were leaving the hotel, we were told that they no longer validate entry/parking for non-hotel vehicles/drivers. This is a bit disappointing. The hotel drivers are fine but I prefer to use my own. It’s not a lit to pay so I covered it but it was annoying and cost us 15 minutes as the security staff were not familiar with process.
The hotel is well located with direct access to great dinning and retail opportunities. Having stayed the hotel many times, it’s great to see that they have maintained, and improved on, their quality of service!
Stayed in June 2023
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