A lot of restaurants near by.

Stayed in May 2025

The location is a bit noisy on certain nights of the week with late-night revellers yelling outside (a comment we noticed when looking at reviews before our stay). If you value an early night in a very quiet environment, then this might not be the place for you. However, we could tolerate it for one night and it didn't go on until the early hours, so we still got a good sleep.

The location is excellent for sightseers like us. We ended up catching a tram from Centraal station to the hotel which is extremely convenient, but by the end of the holiday we'd become so accustomed to walking to everything that we never caught a tram again. You are within 30 mins walk of all the major tourist attractions, and many are much closer. It has a lovely lounge area which we enjoyed while waiting for our room (we were early so had to wait a short time, but not very long). You'll probably not spend long in the hotel though if you're like us and out and about every day. The staff were all English-speaking and very helpful.

Stayed in March 2025

The reception was somewhat old

The location was excellent and the room was large and nice

Stayed in May 2025

Very squeaky corridor door on level 3

Location

Stayed in April 2025

We inadvertently booked to stay during Kings Day! If we had been aware of this at time of booking we certainly would have chosen a different date. But if you like huge crowds, loud parties and being kept awake until 5am then this hotel is in the perfect location! We were in a standard room, which was perfectly adequate. It did just feel a little outdated and in need of some small improvements. Nothing major and nothing to complain about. For example the sink had a fine crack in it, the plug socket in the bathroom had a broken cover, the carpet has a couple of stains on etc. These would not stop me staying again, but worth bringing to the hotels attention.

The location was fantastic. Perfectly positioned, tram right outside to hop on and off, but also lots of places in a walkable distance too. Beautiful view from the room over the canal. Having a lift was greatly appreciated so we didn’t have to lug heavy bags up and down the stairs like so many people warn about with other properties.

Stayed in April 2025

The hotel is located right next to a tram line and there was quite a lot of street noise. There are problems with water pressure in the shower

Perfect location, nice size of the room. Very friendly staff.

Stayed in April 2025

Perfect breakfast, very kind staff and the location is near everything you need!

Stayed in April 2025

We booked a lovely loft room in the older wing. A full height window opened onto Prinsengracht and the canal. The one disadvantage was 2 sets of stairs that we needed to lift the luggage up to. This is not for the frail and there is, apparently, no help from the staff.

The location was excellent with a convenient tram line right next to the hotel. The Museumplein was within walking distance. The buffet breakfast was generous and more than adequate for a hotel of this level.

Stayed in April 2025

The gym was not good enough to use.

The location and the standard facilities

Stayed in March 2025

Nothing

Location was perfect.

Stayed in March 2025

It was a beautiful old charm hotel at very central location. I would have given 10 points if the breakfast would have been included in the price.

Stayed in March 2025

Really good breakfast

Stayed in February 2025

Trams were unreliable nearby No bar

Good location

Stayed in March 2025

Very central location with a tram stop from Central Station just opposite. Beautiful hotel very well maintained and with lots of character. Our room was large, light and airy with a lovely canal view. The staff team are super friendly and helpful, a special shout out to the breakfast team! The complimentary hot drinks in the lounge and water and chocolate in the room is also much appreciated. Thank you for a lovely stay.

Stayed in March 2025

The hotel is very nice, in a great location, perfect for leisure activities, great restaurants and bars in the surrounding and near the shopping district. I recommend!

Stayed in March 2025

Cozy hotel in the old town, close to lots of attractions. Room 503 had amazing view of the canal and a charming balcony. Excellent breakfast. Coffee room open round the clock and free of charge. Luggage room. Staff was exceptionally nice and helpful at all times. All was sparkling clean. definitely will stay here next time.

Stayed in March 2025

No complaints at all!

Terrific room. Bed was a bit tight if you have accessibility issues - but we loved the room. View superb, location suburb & staff fabulous. Having the coffee lounge was a great bonus!

Stayed in March 2025

We couldn't access the streaming service via our phones. The staff were very helpful and eventually offered us a complimentary breakfast. The bathroom had an unpleasant smell, .maybe drains

Excellent location, comfortable bed

Stayed in March 2025

Location is fantastic.. the view fron our room was also amazing

Stayed in March 2025

Nothing really. The only negative (which isn’t the hotels fault and hopefully they can raise it with the local council) was the overflowing rubbish bins near the front.

Beautiful hotel in an amazing location. Everything is on the doorstep. The staff were so helpful and anything extra we needed they were on hand to help. The room we had was lovely and so nice to be overlooking the canal. Would stay here again in a heartbeat. You will read reviews about it being ‘noisy’….its in a bustling city centre with a tram outside but it didn’t bother us and it wasn’t what I would describe as noisy. We loved it and can’t recommend it highly enough.

Stayed in February 2025

The bathroom had quite a bit of wear and tear - missing bit on one tap, small shower over the bath etc. Could do with a refurb!

Location and staff. Room was also very spacious

Stayed in February 2025

That the light above the sink was out.

The front staff were very kind and hospitable and quick to answer questions. Getting to the room was a little funky, but once you figured that out its not a problem. Comfortable smaller room with a large bathroom and comfy shower. I didn't like that one of the lights above the sink was out, but it wasn't a huge deal either way. The breakfast facilities as well as the coffee station were clean and comfy as well. I think the location is perfect, public transport is right outside the hotel

Stayed in February 2025

Lovely views from both rooms of the Canal. Comfortable beds and rooms were well heated Staff very friendly and helpful. Cosy lounge available to relax with complimentary tea and coffee. Closely located to a tram stop.

Stayed in February 2025

A little noisy at night due to main street activity. Additional charge for a cot.

Great location and view from the room lots of places to eat nearby. Lovely breakfast and staff. There is a lounge for unlimited coffee and tea. Walking distance to all main sights especially Anne Frank

Stayed in February 2025