Great location and easy access to the tram. Large comfortable room with coffee machine. Recommended.

Stayed in May 2025

Room size was not appropriate to match the cost

Location was amazing. Room was overpriced for what we received ..a tiny corner room right next to renovation works. Staff were lovely and helped where they could. Not many amenities available. Overall though we did enjoy our stay there

Stayed in April 2025

Shower design that results in pools of water on bathroom floor. Could have used more towels to deal with this. Also, the location may be a bit noisy very late in the evening. Seemed to be woken at same time in middle of the night due to when some nearby bars let out. While initially thinking they provided chocolates in small sealed packages on the nightstands, we opened them to find these were ear plugs.

Clean, spacious and modern room. Well appointed. Friendly staff. Nice location, directly along a main tramline with stop just steps from entrance. The square on which the hotels sits has multiple restaurants for quick access.

Stayed in April 2025

Strange metalic sound from air condition

Super location, clean room with enough space

Stayed in May 2025

N/A

location was perfect for our needs, room was clean and tidy, breakfast was as expected

Stayed in April 2025

Adding bacon to the breakfast would be ideal. Or mixing one day sausage and one day bacon. When I was booking the hotel in Bookings, it said the room had air conditioner. When I arrived my room had a fan and they told me in this time of year the hotel doesn't use the air conditioner. I requested a room that did had A/C. When we book a room with air conditioner it should have one all year round, not subject to the hotel interpretation of the weather. Opening windows would have resulted in having noise from the street. This is a very good hotel, I would request the management to clarify if the room has or not A/C in the Bookings page. It was the reason we booked the hotel and we felt deceived. Thankfully the hotel staff upgraded us and the problem was solved.

Location is excellent. The room was comfortable as well as the bed. The staff (all of them, from Manuel and the other guys in the breakfast to the front desk). They were great with customer service and attention.

Stayed in April 2025

The aircons did not work properly and the rooms were too hot. There was no lounge area or anywhere to sit. Also strange that you have to request to have your room cleaned daily - I don’t stay in a hotel so I can make my own bed! Very expensive for what you get.

Great location with very modern rooms and lovely room amenities.

Stayed in April 2025

Did not make up my room after the first night

Great location.

Stayed in April 2025

I loved the location and the staff. They were friendly and helpful. The beds were comfortable and the view was amazing. There was a tram stop outside the hotel and the heart of the city was five minutes away. Great choice of restaurants and cafes all around.

Stayed in April 2025

There was no small fridge to cool drinks and a microwave in case you wanted to heat up some food.

What we liked most was the room facilities, very comfortable, large, beautiful, new, clean, organized. The bathroom was also wonderful. The view was amazing (facing the side street). The location is wonderful, close to good restaurants, bars, and shops.

Stayed in March 2025

extremely expensive for the service provided . Very poor reception hall

Breakfast was good. Location excellent !

Stayed in April 2025

The bed and pillows wasn’t comfortable

Location was perfect

Stayed in April 2025

Like the location. Dislike some noise at night especially on weekends.

Stayed in March 2025

We had a pleasant stay at NH Amsterdam Caransa. The hotel’s location is excellent—right in the heart of the city, with easy access to public transport, restaurants, and attractions. However, being in such a lively area does mean there’s some noise from nearby restaurants and clubs, so light sleepers might want to keep that in mind. The room was comfortable, and the staff were friendly and accommodating. The only downside was that electrical work was being done during our stay, and it started early in the morning, which was quite disruptive. It would have been better if the hotel had scheduled it later in the day, considering guests might still be sleeping. Overall, a good stay with a fantastic location, but some minor inconveniences. Would still recommend it for those who want to be in the center of the action.

Stayed in March 2025

We had a lovely stay at NH Amsterdam Caransa. The best bit is the location, you are in walking distance from all the main attractions. And if you’re into nightlife you have loads of bars, clubs and karaoke spots on your doorstep! Special shoutout to Vivienne who made our stay extra special. So friendly and welcoming:)

Stayed in March 2025

The tram noise can be a bit annoying as you are trying to sleep, but the hotel supply ear plugs. It's a busy area nightly.

It is such an easy hotel to get to, the tram stops right outside the hotel. We walked around the city, the hotel is so central.

Stayed in March 2025

I liked it all.

The stuff was very helpful. Vivian was very kind on our arrival and comfortable rooms.

Stayed in March 2025

Excellent staff. They tried to help about everything

Stayed in January 2025

Breakfast selection was poor. Somewhere to get a coffee would be handy but plenty options locally.

Location was great. Tram outside the door. Little vending area in reception was very handy.

Stayed in February 2025

Nothing at all

The location is perfect

Stayed in February 2025

Great location. Lovely big rooms. Very clean

Stayed in February 2025

Noisy

Location

Stayed in February 2025

Staff could be a little friendlier and check in time took ages!

Great location and room was quite clean!

Stayed in January 2025

Not enough light/lighting in bedroom.

Location!

Stayed in January 2025