Construction and small rooms

Location and decor

Stayed in November 2024

The hotel has been in renovation for some years and so I am happy to see the progress and give a pass on the small things.

The newly renovated rooms were a nice surprise and well decorated. The location is always the draw for this choice. The staff and conceirge team go above and beyond every time.

Stayed in August 2024

Room was a bit cold, but on my last day I realized a vent was left open in the window (it was not obvious that it was a vent) Shower water temperature kept fluctuating between hot and cold, I'm quite sure the mixer has an issue

Modern, clean, friendly and helpful staff, great location, everything worked

Stayed in February 2024

It was a building site and had pay tax wich booking.com said we’re covered

Location

Stayed in February 2024

Breakfast was good

Stayed in January 2024

The walk from the entrance hotel to the elevators and from elevators to the room was so long

Location is nice close to the train station and main attractions

Stayed in January 2024

Although informed about renovations on booking, I was glad I was not at the hotel in the daytime, as I came to Amsterdam on business. If you are on holiday this is not ideal for a lie in as it got quite loud. And the renovation is not reflected in the booking price .Also on checkout day the lift had issues, a member of staff walked past me with a guest whilst I tried to call the lift upon his return I asked if the lift was not working , he let me know that it was an issue with the buttons and the lift could be used from the back access . It became clear that this was where he took the other guest but although seeing I tried calling the lift didn't think to let me know( I was on the 6th floor)

The staff at the Renaissance hotel are wonderful. Everyone is very helpful , friendly, professional and forthcoming.. The room was well equipped and spacious for a city centre stay.

Stayed in December 2023

Pricey for what it is

Nice location

Stayed in December 2023

That there were no USB ports (very old fashioned when nearly everyone has a mobile phone that needs charging using a USB and the breakfast was poor, we didn't bother the 2nd day.

The shower was amazing and the bed was very comfortable. The chocolate was a lovely touch.

Stayed in October 2023

Perfect location close to Amsterdam Centraal with silence until nine o’clock in the morning.

Stayed in September 2023

Hi, I'm Supanat, I was a guest at your hotel on the 16th to the 18th August. The point I write this mail to you on the day I check in with your staff. Tell me to pay a deposit of 100 euros as a deposit for damage to the room. And will refund within 2-3 days after check out date, but until now I haven't received any refund.

Stayed in August 2023

Not good value for money, advertised gym was a small room with no a/c, rooms are fairly old.

Good air conditioning, good location, free coffees

Stayed in August 2023

The prices are too expensive for the poor standard of restsurant accommodation.

The hotel is undergoing renovation, the location for breakfast is poor, and the availability of food is poor. Service is very slow.

Stayed in August 2023

RENOVATIONS WERE BEING. DONE WHICH I WASN'T TOLD AT THE TIME

GREAT BREAKFAST AND AMAZING STAFF

Stayed in June 2023

Charged for breakfast.

Paying over $400 for a room where they then charge $60 for a crappy breakfast seems excessive.

Stayed in June 2023

location was good

Stayed in May 2023

there’s an ongoing construction and the access to the lift seems like a maze. wuite noisy during the daytime but becomes alright during the night time. anyway, we are not in the room during the daytime so nonissues there. only if you come back in the midday to recharge, then the construction noise becomes bothering

good location, near Amsterdam Centraal and restaurants. can walk around to see the hot spots within 15-20mins

Stayed in May 2023

The noise was awful and woke us up every morning except one while we were there. The hotel did state there was construction while we were there but this was more like demolition. I don’t feel like they should charge full price when they have such works going on. I have stayed in other hotels/ resort when they have had work but never to this extreme. They were literally pulling a whole side of one part of the hotel down. The work started at 9am so woke us up and then was all day until 6/7pm. I didn’t feel like we got to relax in our hotel room as the noise was unbearable. It felt like we were under a heli pad when we first woke up due to whatever machinery they were using. The noise could be heard through the whole hotel. I have stayed at other hotels while they have construction but it’s never affected my stay as it’s always been to a minimum noise wise. I have videos of the noise but unable to load.

The location of the property was perfect in walking distance of most places. I booked this for my husbands belated birthday and the receptionist bought us some cake and drinks was not expected but much appreciated.

Stayed in May 2023

Access to the lounge area was prohibited even though I was a club member

location

Stayed in March 2023

My friends had a couple of negative interactions with the hotel staff

Location was good and the breakfast was a good spread

Stayed in March 2023

the rooms are very small, the bed is not very comfortable and the roof is very low.

the location was great.

Stayed in March 2023

was quite dated, wish it was more modern

great location

Stayed in March 2023

not clean and had bad smell. the staff was extermly nice and changed mh room 3 times

Stayed in March 2023

The location was good, but there was construction taking place very close to the hotel. There was ongoing renovation taking place at the hotel, which resulted in there not being a normal reception area available

Overall, it's a nice hotel with friendly staff, and it's located in a convenient area very close to the train central station

Stayed in February 2023