John (at the reception) and Daniel (with room service) were excellent!

Stayed in May 2025

The Dude is a good food option but the staff is really struggling to meet customers’ requests. If you need any support at the check in (in case the on line one doesn’t work) - reception desk is always overwhelmed and waiting period could be pretty long. Finally - the suites are comfortable big room for a couple - for a family of 4 they are acceptable but small

Very informal atmosphere and (some) really kind person of the staff

Stayed in May 2025

There was very strange noice from radiators in the night time (sounds like clicks). TV did not work for watching any channels.. There is no good mirror for women, my wife had a problem with makeup.

Very friendly staff. Very good location, 30min by walk to Johan Cruyff Arena and to Ziggo Dom and 5min walk to the metro station (M53). Clean and large family room includes coffee machine, microwave oven and small fridge. Good parking area with reasonable price.

Stayed in April 2025

In a lovely, quiet area, quite distant from the overcrowded city center, from our perspective a very convenient location. There are adequate connections with the center within up to 10minutes walk. The staff was very helpful and discrete. We had booked a studio apartment which was very nicely set up and convenient for our family with 2 kids. Comfortable main bed and even the couch was nice. The kitchenette is not for cooking - you have a microwave in place and a fridge, which are both very useful, but no cooking is allowed. They do have a nice restaurant in the hotel and some options nearby. Supermarket was close too. I particularly appreciated that every day they refilled the coffee capsules. Lifesaver :).

Stayed in April 2025

N/A

Everything

Stayed in March 2025

On day 3, there was a group of people making a lot of noise. Super thin walls so we couldn’t really sleep

The detail-oriented decoration, the comfortable furniture, the fully equipped kitchen

Stayed in March 2025

Long line to check in. Check in desk for suites is the same as the Hostel. Check out limit at 11am. I missed a body size mirror.

Clean, comfortable beds, cheap parking, spacious room.

Stayed in April 2025

No instruction for the air conditioning.

The view was really nice. The bed was really comfortable. Bathroom was alright. Pretty much everything was awesome.

Stayed in March 2025

No mirror in the room.

Location

Stayed in March 2025

Food at the bar, fresh and tasty (big plus). Breakfast, bread was a little over passed, vegetables also, not many choices as we found in other facilities (small minus). Big minus for not having the parking included in the price of our studio even though they have an underground parking lot.Generally good conditions because of the availability of staff which we're good English speakers and friendly. Metro station is not far away.

Stayed in March 2025

Pillows

Facilities, staff, cleanliness

Stayed in March 2025

The mattresses were a bit thin and not very comfortable. We asked for more pillows to make it a little more comfortable. The room was really warm, and the air-con/temp control didn't seem to work well. The towels were really small. If you have long hair you'll need to ask for more. The Smart TV didn't work great. There was national TV, despite it saying it had Netflix, we were told they were switching systems and it wasn't currently working. This seemed like an excuse. Disappointed we couldn't use the TV at all, not being Dutch speakers... What is the point of hotels buying TVs for rooms and having Netflix on there, if they are unusable? We were told to use the Cinema room instead...which was always occupied. Continental breakfast was awful, and very over priced! It was toast, that didn't toast properly, cereal and cold meat. No fruit, eggs, pastries. Go to the bar for breakfast instead, much better choice and value for money!

The staff were very friendly, efficient and helpful. The communal areas were brightly decorated, inviting and had a variety of board games, pool table, table tennis, air hockey. The cafe area was lovely. Food and drink were great from the bar. There was a cinema room, which we didn't get to use as it was always being used by other people. The rooms were comfortable. It had a microwave, fridge, dishwasher, kettle, great shower, table and chairs, etc. The location was good, 5 minute walk to the metro station, easy trip into the city.

Stayed in March 2025

The hotel is adjacent to another building. Room was missing a full length mirror.

The size of the suite was ideal. Great big tv, kitchenette with a coffee machine and the water pressure was amazing.

Stayed in February 2025

There was a stain near the night stand which look like vomit. I didn’t dare to touch it but luckily it didn’t stink. The location is a bit in convenient for city sightseeing but that was not the purpose of my stay anyway. Lastly, on our last night (13 February 2024), we ran out of shower gel. We informed the receptionist around 4pm for which she said the housekeeper will be informed. We got to our room at around 5.30pm the room was cleaned (did not requested for this) but the shower gel is still empty. We called the reception again for which we got told to be patient and the staffs are busy with something more important. We called again at around 9pm to remind the reception. This time she was shouting for us to be patient and that all is busy with other things. Her tone was like we were begging for the shower gel. The problem was not the 5 hours wait for something so basic. The problem was the receptionist attitude and manners. Considering the quality of my stay and all other staffs that were so nice and professional, it was a huge disappointment to encounter such a rude lady on our last day.

The room was clean and quiet which is the two most important things for hotel. I travel for work almost one every month and normally never stay in hostel like this but Via exceeded my expectations. I can say that my stay was better than Hilton in London and tbh one of the best so far (mostly due to the cleanliness). The cleaner team was also very polite and always ask if we need anything else even though we did not want them to clean the room.

Stayed in February 2025

The doors are slamming very hard when they close .

Location is No1 Quietness is No2 Friendliness is No3

Stayed in January 2025

Breakfast was brilliant,more than you need🫶🏼

Stayed in December 2024

Lovely clean hotel

Stayed in October 2024

I wish there were more restaurants nearby, although this isn’t the fault of the hotel.

Hotel is located about 10 min walk from the train station and minimarket. Staff are really helpful. Late check out at 1pm costs €20. Very reasonably priced considering the high quality of facilities.

Stayed in December 2024

The breakfast is very basic for the price. It does not even include a basket of fresh fruit such as bananas. Coffee machine only offers americano. Adding a bit more variety would already elevate it and feel the price worth it. If we had known before buying we would have just gotten the english breakfast from the bar. Sad some of the games in the common area had to be paid for given the high accommodation price...

Great location 10 min from the metro. Friendly and helpful staff. Bedroom was very comfortable accompanied by a coffee machine and microwave. Served well all our needs.

Stayed in December 2024

Could do with a full length mirror in the suites Bar drinks very expensive

Very clean and comfortable, staff were amazing

Stayed in December 2024

there is no direct entrance to the building where the apartments are. the entrance is through the hostel building. sometimes the doors to the building could not be opened with a card.

it's a great option. Responsive staff, nice room. very convenient that there is a small kitchenette with crockery and dishwasher. There is a kettle and tea. Coffee machine and capsules.

Stayed in October 2024

Sometimes it can be a bit noisy, as there's a hostel in the neighboring building

Really nice place to stay if traveling by car, with parking available at the hotel. The metro is about a 10-minute walk away. Meals are available at the hotel, or you can prepare your own in the kitchen. The bar area has a lively atmosphere, there’s a separate room for watching Netflix, and a space for kids’ activities

Stayed in October 2024

Dusty (I have a dust allergy aswell so was a bit tough but I think it’s from the towels) and the room was boiling hot when we came and took ages to cool down

Looks exactly like the pictures! Connected to the hotel so there was a cafe / bar

Stayed in October 2024

The stuff stored 100€ for their purposes

Good location after the airport

Stayed in October 2024