Rua João Gago,10, 4Th Floor, Se, 9000-071 Funchal, Portugal
Based on 297 hotel reviews
7.4Cleanliness
7.7
Comfort
7.3
Location
9.6
Facilities
7.0
Staff
8.5
Value for money
8.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 27, 2025
Helena
LatviaNoisy bed, pillows need to be replaced.
Got to room earlier.Exceotional location. Off the busy atreet. Close to aeroport bus and all city attractions.
Stayed in January 2025
Reviewed: January 18, 2025
Maciej
PolandCould be more quiet. At night there was a constant noise similar to a fridge.
Best possible location for those who want to see the city.
Stayed in December 2024
Reviewed: December 22, 2024
Weglowska
SwitzerlandBad could be more comfortable
Location
Stayed in December 2024
Reviewed: December 14, 2024
Bonnie
CanadaThe property is worn out. The hot water in room #10 was not even warm enough for you to take a bath. Only one chair, no table in the room.
Excellent location, close access to restaurants, bar, supermarket and downtown. Good for short stay. The bath towels are clean. Friendly staff. Simple, complimentary breakfast is provided. Room size is big. Thanks to the property for the free luggage storage services. Good value of money.
Stayed in December 2024
Reviewed: December 13, 2024
Bonnie
CanadaThe property is old.
Excellent location. Easy access to food, supermarket and points of interest. Good value for money and short stay. Complementary breakfast with coffee, tea, juice, bread with butter and jam.
Stayed in December 2024
Reviewed: October 27, 2024
Daniela
BrazilThey don't have an small fridge in the room
The room was cleaning but a little old-fashioned
Stayed in September 2024
Reviewed: October 21, 2024
Mariia
PortugalTerrible smell from the bathroom, the window in my room led to the backyard where the air conditioners of the neighboring building were working very loudly all night, old bed and furniture. Breakfast included only bread, butter and jam. The price is really low but it’s not the best experience. The best solution would be to spend 15-20 euros more but get a different feeling
Location and very nice lady who gives me the keys and prepare breakfast
Stayed in October 2024
Reviewed: October 16, 2024
Julie
CanadaReally hard to find parking. Limited overnight spots nearby.
Location. Cozy room Great shower.
Stayed in October 2024
Reviewed: August 30, 2024
Renáta
HungaryIt was okay for a one night stay. Close to city center, good price and we could even leave our luggeges thre for a little longer after checkout.
Stayed in August 2024
Reviewed: August 13, 2024
Stephen
United KingdomThe hotel is inexpensive, perfectly located and cheerful and completely met my expectations for the price paid
Stayed in August 2024
Reviewed: August 8, 2024
Joao
United KingdomRoom to hot without any air con or fan to cool down
Nice place in middle of Funchal city
Stayed in August 2024
Reviewed: July 28, 2024
Bartholomew
United KingdomWas hot inside but that's normal during the summer without aircon.
Location was great. The breakfast was very simple but kind people. It's worth the money.
Stayed in July 2024
Reviewed: July 17, 2024
Michael
United KingdomView wasn’t great but other rooms facing street would have had better outlook. Buzz of other businesses air con was a little noisy .. it we did have window open all night.
Location was right in centre of old Funchal close to buses shops & cafes. Breakfast consisted of 2 really fresh bread rolls, butter, jam, orange juice & coffee.
Stayed in July 2024
Reviewed: July 14, 2024
E
BelgiumBeds are uncomfortable and the room is not well isolated from noise from the street
Very well located in the city centre, great value for money. Very easy check in and check out
Stayed in July 2024
Reviewed: July 13, 2024
Büchsenschütz
GermanyBathroom was rather small and basic, but fitting the description
Great location just in the city centre
Stayed in July 2024
Reviewed: June 20, 2024
Joe
PortugalFor the price paid ...no complaints at all....
Location, brilliant 👏 👌 For an historic building, very clean, staff extremely helpful and pleasant
Stayed in June 2024
Reviewed: June 11, 2024
Anastasiia
CanadaDidn’t like smell in the room, it smelted like cow there. Hotel is old, but maybe it’s good for people who wants to live in cheap place. I wouldn’t come back again. It feels like this place has heavy energetic
Location is very good. Cheap. Staff was very kind
Stayed in June 2024
Reviewed: June 5, 2024
Nina
United StatesA bit noisy at times but that’s to be expected!
Great location! It was easy to find, in a really good spot in the city, and was clean.
Stayed in May 2024
Reviewed: June 2, 2024
Veronika
HungaryBreakfast was the same every morning and no vegetables whatsoever, it would have been boring if I had stayed more nights.
The location was perfect for the price. I just used the room for sleeping and that was great.
Stayed in March 2024
Reviewed: May 31, 2024
Nina
United StatesAt times a bit noisy, but that’s to be expected by location
The location was fantastic, easy to find and right in the middle of the city with lots of things nearby. Overall the facilities were clean, my room was clean and a good size. Staff were helpful and friendly and helped me sort out some booking confusion.
Stayed in May 2024
Reviewed: April 9, 2024
Khrystyna
UkraineGreat location
Stayed in April 2024
Reviewed: March 31, 2024
Núria
SpainI knew where I was staying, the reasonable price I was paying, but what I couldn't understand was that there were cockroaches in the kitchen, with some laughter included from one of the workers because they run faster than her, when a client warned her of the presence of one.
Location is very central and convinient. Breakfast was adequate, without great luxuries.
Stayed in March 2024
Reviewed: March 16, 2024
Giedrius
United KingdomI might be wrong, but it seems the elevator only works until 9 pm.. So late in the evening I had to use a stairway
This pension is in a perfect location, next to the Cathedral, a little bit old, but it is clean and some rooms have wonderful views! Some furniture is also a little bit old but just lovely.. Good value*
Stayed in March 2024
Reviewed: March 14, 2024
Patricia
RomaniaOk for one night
Stayed in March 2024
Reviewed: March 8, 2024
Jackie
United KingdomExcellent central location, spacious room, comfortable bed, use of a small kitchen with a Microwave during the day
Stayed in January 2024
Benton, US
Morella, Spain
Seri Kembangan, Malaysia
Villanueva de Arosa, Spain
Alghero, Italy
Rome, Italy
Machynlleth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content