Shower pressure, keeping mosquitos at bay, having a microwave, and the quality of the "Western Side" of Breakfast (the Thai Side was really good). They could also stand to put a small table in the room (the room is big enough). The carpets in the room need to be removed and replaced.

Staff was incredible and answered every request with effort and concern.

Stayed in March 2025

The hotel is a bit tired

Staff were very good.

Stayed in February 2025

It's sad to see the difference from the pictures to real life.They were taken a while ago. When we drove down the street and saw the hotel we both got a bit disheartened. The lack of maintenance goes all the way through the hotel, broken toilet seats, shutters with missing hinges, shower fixtures, etc. There seems to be some hoarder mentality going on here as well. Don't use the stairs to get to your room, the 2nd floor looks like a building site. There is a empty fridge in the outside seating area, for no reason an old scooter and loads of old plant pots and a garden hose for you to admire while having morning coffee. The elevator worried me a bit, the doors seem to open and close with some delay and the operation panel is loose. Its ashame as a lot of the things that make the bad impression of the hotel is something that could be rectified easily and if done I would rate it much higher. It has so much potential this hotel. Maybe I'm being to hard here, but I work in the service industry and it's just looks like they need a fresh pair of eyes and a kick in the butt to get this in order. When we arrived one of the tables out front had a used smoothie cup on it, it was there for two days.

When walking into the hotel it looks amazing with the art work, details, decorations and fresh flowers. The room is huge and the bed was setup nicely. The breakfast is okay and you can snack all day. The person dealing with the messages on bookings is very responsive and helped us at immigration with the paperwork. We had a big wrap around balcony, but no where to sit on it. The bathroom was so big, apart from the toilet, sink area and shower, it had ample room for a 4 person jacuzzi.

Stayed in January 2025

Showing signs of age but well kept

Massive room with huge jacuzzi bath and huge balcony

Stayed in January 2025

The property was not well kept, the facilities were poor and the hot tub in our hot tub room was not useable as it did not have a feature to stay warm. The room cleanliness was also not great. Additionally, the security was questionable as our windows in our room did not close fully nor lock.

The staff were very polite and welcoming and this was the best part of the stay.

Stayed in November 2024

Carpets a bit old, with some stains. Despite this we had a lovely stay. Thank you.

Room an hot tub was lovely and such an enormous size.

Stayed in January 2025

Booked a 1hr massage package and massage turned out to be 40min only. Had to barter to get my money back

Great jacuzzi. Felt very traditional. Friendly staff

Stayed in January 2025

Many things where not that good maintained.

It’s traditionell design.

Stayed in January 2025

Nothing - perhaps pool area could have more space for people to relax.

Staff were amazing, helpful and friendly. Very traditional Thai style which we loved. Large, spacious rooms.

Stayed in November 2024

Good breakfast nice pool

Stayed in November 2024

A little querky round the edges with dark wood panelling, odd gym equipment in reception area and quite a few mosquitos inside. About 20min walk to city centre.

Characterful hotel with huge room with hot-tub! Lovely buffet breakfast and great swimming pool. Juice on arrival.

Stayed in July 2024

great location, good hotel, great pool, better staff, friendly and helpful. will be back when I'm staying in chiang mai

Stayed in July 2024

Very kind and helpful staff esp. khun Pheung (คุณผึ้ง) at the front desk. Big spa tub and good service for praparing make us a good experience. Other advantages are various choice of breakfast, quite good location and not far from airport. Recommend!!! ^^

Stayed in July 2024

The shower needs a bit of renovation. But overall was OK.

The staff, especially the lady at the reception, who I believe is the manager, she was always here to help. Very good value for money. The room was huge. ..we stayed there for 6 nights in the family room where we were very comfortable with an extra bed in the living room. We used the jacuzzi for one night, it was fun.

Stayed in July 2024

Great stay. Really enjoyed 💜

Stayed in May 2024

Staff doesn’t know well English but staff is so humble and good

Stayed in May 2024

For the Jacuzzi tub outside, you will need to wash it off before using it. Since it's exposed to the elements that's expected, you will need to run those jets to purge everything before adding the soap provided by the hotel.

I enjoyed the view from a corner room. The Jacuzzi tub that was outside was a nice touch with a big shower adjacent to it. The place offers different packages to make your night enjoyable.

Stayed in February 2024

No sauna, lift was awful , pool always in shade , location too far from old city of chaing mai .. place is a bit run down which is a shame as it is a wonderful building just needs a lot of tlc

Breakfast was really good lots of choice , large suite ,great shower ,comfy bed , bit quirky good location for airport

Stayed in February 2024

Very nice old style but really old. All in one, not bad, can stay for 1 or 2 night

Stayed in January 2024

Hardly anyone speak English Need more deep clean

Stayed in February 2024

There wasn't anything I could complain about. It's a bit dated but we booked the room for the spa which was great.

The spa.

Stayed in January 2024

Far from everything

Large room and nice staff

Stayed in November 2023

The positive sides create negatives: the hotel is very cozy, small and quite. The opposite side of this is that the breakfast options are somewhat poor, almost inexistent gym facilities. The balcony could have a couple of chairs.

I had an excellent stay. The bathtub was great, traditionally-designed small hotel, very quite, welcoming and friendly staff, the room was just as expected.

Stayed in January 2024

Offered no room service, and it wasn’t even possible to buy a couple of drinks from downstairs to take upstairs for the evening. The Jacuzzi ran out of hot water filling it, it went through the motions of a jacuzzi well but… it didn’t get any warmer, the display didn’t work correctly and it self drained very quickly ( had a leak) and was empty by the morning.

The bed was comfy, shower room good, breakfast good.

Stayed in December 2023