The door wouldn't lock . Mentioned to staff but wasn't fixed. The lady at the reception attempted to overcharge me on room extentions ( asking more than booking online), onward travel, and laundry. This blatant attempt to rip me off is not a good look.

The room was clean and the bed comfortable . I appreciated the refrigerator in the room.

Stayed in May 2025

Fan room was nice with a comfortable bed

Stayed in May 2025

No issues at all.

Helpful staff and taxi service from the hotel. They had a cab meet the boat when I arrived and they arranged for a smooth trip to Trang when I left. Highly recommend this place.

Stayed in April 2025

Everything was great!

Location is walking distance from the pier. The staff were super nice and helpful. We could rent a motorbike for 200 baht/day. The room was comfortable and had a mini fridge, plus a cute outside terrace to sit and relax with a clothes drying rack to hang towels and swimsuits which was super convenient rather than hanging everything inside the room. The reception has a little area with a kettle and coffee/tea. I would stay there again for sure if I come back to Koh Mook.

Stayed in April 2025

Great communication throughout. Lovely place to stay in a brilliant location. Nice coffee and tea facilities to help yourselves to through the day. Would highly recommend.

Stayed in March 2025

We knew it would be hot with the fan, but we were on the end room with the sun beaming in, so it was even hotter than expected. If we came back we’d go for the A/C option!

We really enjoyed our stay here. The owners were so lovely, and a good laugh. It was super helpful that they sold water onsite, and also offered tuktuk rides. We did laundry here and everything was super clean and ready very fast.

Stayed in February 2025

Smile is great but unfortunately when we were there it was very hot and the room did get very hot and the fan wasn’t really enough for us. But on days with normal temps everything would be lovely! It’s in a good location in town but if you are really wanting a beach then it’s better to stay near Charlie beach

Stayed in March 2025

The family rooms 2nd madras is not on a bed but on the floor. The resort allows smoking in front of each bongalow, that isn't so nice, not to mention next to family rooms.

The staff is very nice, helpful. Nice and quiet bongalow. Good water pressure.

Stayed in March 2025

Everything! Perfect location, amazing staff and great facilities. For a small and secluded island, this is the perfect t getaway!

Stayed in March 2025

Bed was a bit uncomfortable (quite hard) but honestly not unlike others on our trips to other islands in Thailand. Nothing worth staying away from Smile Resort!

From the start the staff was extremely welcoming and helpful throughout our stay. Pricing for bike rental and a boat to our next island competitive if not cheaper. Very clean with a nice sitting area in front of our bungalow. The location was great as well, not too close to the Main Street but a quick walk anywhere. Highly recommend for a stay in Koh Mook!

Stayed in March 2025

Beds was slightly hard but it didn't bother me.

Lovely place - excellent value and nice location on Koh Mook, only a few minutes walk from the main street. I stayed here 3 nights and would have happily stayed longer. The room was clean, the staff was kind, helpful and friendly. I found the WiFi strong enough to work from, both in my room (A2) and in the common outdoor area. They also have a laundry and taxi service which was a great bonus. There is a wonderful little restaurant "Good Luck" within 50m walk that serves delicious and affordable food.

Stayed in March 2025

I strongly recommend to book the AC room instead of the fan rooms, not because of the AC itself but because there is no hot water or flush in the toilet in the fan rooms, which I wasn’t notified while booking. The toilet of the common area does have flush so I don’t understand why the fan rooms don’t. What is also very annoying is that they allow smoking on the fan rooms which means that you get smoke in your room even with the door closed. Not nice for people with breathing issue.

The staff is so kind, always ready to help. The common areas are very well maintained.

Stayed in February 2025

The room with fan is very hot. I recommend AC rooms

Very confortable bed and the lady was so nice ! I loved it

Stayed in March 2025

Great friendly staff, great restaurant just around the corner.

Stayed in January 2025

The bathroom stays wet which feels a bit unhygienic alongside the smelly bucket.

Super friendly staff and very nice space. It was very nice for the price range for this island.

Stayed in March 2025

Very minor point it has a Minimart they could do with selling more products. Like chocolate😊

15 min walk from Muk Pier or 50 Baht per person taxi. Nice and quiet. Bed firm! Great staff. Staff will clean when you need it. WiFi OK! Next time I'm on Muk I will stay at Smile Resort! Next door the restaurant called Good Luck the food was excellent, cheap and quickly made. I had most of my meals at it.

Stayed in March 2025

Across the street they constantly burn garbage and it’s not that awesome when it comes into your room through the AC. The bed is very uncomfortable

Staff was amazing.

Stayed in February 2025

Friendly staff and efficient check in. Room has everything you need. Nice there is a fridge. Free coffee in the morning. Nice restaurants are within walking distance. Clean room, would recommend.

Stayed in February 2025

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The location of Smile resort is excellent, close to good restaurants and the beach! We stayed in the resort for 6 nights (we initially wanted to stay for 4 nights, but we fell in love with the island on the first day and immediately extended our stay). The room is not huge, but it has everything you need (after all, the island is beautiful, and we spent all days exploring the island, we only went to the room to sleep). The shower heater broke on the second night and the staff immediately ordered a new heater, shipped it over from the mainland and replaced it the same day! Coffee and tea are available at the reception throughout the day. They also offer scooter rentals, organizing tours, transportation, laundry service, etc. The staff is very friendly and always willing to help. I would like to give a special thank you to Pattama, thank you for always providing us with all the information and helping us organize transportation to the airport in Trang. Thank you for making our stay so pleasant :) I recommend staying at Smile Resort to anyone who is still deciding where to book accommodation.

Stayed in January 2025

Not big rooms and not a good WiFi connection

Well located room with a good a/c and very friendly staff!definitely a value for money hotel!

Stayed in February 2025

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Very clean and spacious room with comfortable bed and good bathroom + nice own terrace. Great friendly staff, perfect location, relaxed safe athmosphere. There is laundry and small shop :)

Stayed in February 2025

Nothing

Away from noise and very peaceful. Helpful staff. Near wonderful restaurants.

Stayed in February 2025

The room gets quite hot during the day but that was expected wih the hot weather. The fan helps to cool down and sleep well in the room even though the day has been warm!

The room was really cute and calm. The small space was used wisely, and there was also a small terrace where one can chill. Bed was good and not too hard. The personnell is great! Would definitely go again :)

Stayed in February 2025

We chose to have a fan room which was quite hot (our own choice) so just pay for the AC. The toilet is self flushing. WiFi can be sometimes temperamental.

Everything. It was very clean room. The staff were really helpful. Good location. Had a fridge and was provided cold water. Also can organise tours and ferries through the hotel.

Stayed in February 2025