It was ok small but ok still have not received my $175 deposit back so that is upsetting

Stayed in April 2025

Good location but the test is pretty bad: missing the top Sheets on the beds, and we did not get any for 3 nights despite asking many Times until we met the cleaning lady who brought us some. The installation is very mini al for the price.

Stayed in December 2024

The shared washroom is for the entire floor i.e. maybe 50 units. If you are not the locker room type, this is a turn off. In the shower stall, there is nowhere to put your clothes. I checked out October 19, 2024. Today is November 16, 2024. To date I have not received the damage deposit of $175 US back. That they take a $175 US damage deposit is on their website but most people do not look at this. They look at the booking service site which shows the "damage deposit" only after you have booked the room. I travelled by myself and there was no room damage. If I get the deposit back I will update my review. December 14, 2024- with the tremendous help of Booking.com, I finally got my damage deposit back. The hotel claimed to Booking that I did not return the key (new news to me!), which is not correct so when you return the key, take a picture of the desk clerk and the key. A lot of other people have complained about the "damage deposit"- see other booking services. If you see they have processed it on your credit card statement, call your credit card company right away and tell them not to pay it. Positives about this place- fabulous location, excellent fire safety ( I used to be a fire inspector) and the cleanliness was very good.

Stayed in October 2024

An entire colony of chinese people live in that building and floor so it smelled like their cooking all the time and crowded the elevator. The bed was uncomfortable, room had no windows, there was a hair dryer but with a different connector and no outlet for it, being winter this was an issue, the TV control had a gum sticked to it. They said I had to leave the room without garbage or they wouldn't return the deposit but there wasn't a single trash can available in the building, when asked the cleaning lady (chinese) where to put the trash she said (very rudely) she didn't know. The bathroom was outside the room and the floor is old so you hear very loudly the people at night and early morning walking to it. The TV cable was not good.

good location and clean.

Stayed in December 2024

I was charged twice and then at the front desk , they charged me again , I’d like my money back

The location

Stayed in November 2024

They didn’t give me back my deposit

Stayed in October 2024

We found out after our stay that we shared the room with a few furry friends. We never encountered them but upon unpacking our bags at another place, we discovered that food we had been keeping had the packaging nibbled through and the edges of the food had been eaten, but for the price of the room it wasn't the biggest complaint. In our room we had bunk beds which were double beds, but the top bunk had bars underneath it which had broken from the frame, and the person who slept under it felt very wary that it was going to fall on top of them whilst they slept.

It is an incredible location for exploring New York. You are close to several subway stations and a lot of sightseeing places are within walking distance or a short subway journey away. The small fridge freezer in our room helped so much as we could keep milk and butter and other things cold and we were also able to do some of our own cooking with the supplies given. We usually had breakfast in the room, lunch in the city then made dinner when we came back. There was a toaster, microwave, pots and pans and plenty of cutlery and plates.

Stayed in August 2024

Poor internet service and I couldn’t believe , wifi service that I can get free of charge outside the building, I had to pay 5 dollars every 24 hours for a very poor internet signal or network. . The taxes on the hotel prices is mad and I couldn’t believe , I had to pay for bed linen fee of 53%. I have never ever experienced this throughout lodging in several hotel. I would have rather preferred them quoting the price together than to pay for hotel and add these extras . For me it was a disappointing moment for me .

The location is a good one especially for touring. For me. The location is super

Stayed in August 2024

Smell and cleanliness. Plus the security deposit is taking a while to come back- $200

Location was good

Stayed in August 2024

Location

Stayed in April 2024

Blanket and towel were like aged, side table look like falling anytime soon, TV only few programs/channel that working...

Location is great, easy access from/to subway and it's only two block to Empire State Building and walking distance to flat iron and park.

Stayed in November 2023

shower floor gross

Stayed in October 2023

Still waiting for the deposit of the US$ 120. The room was paid when I checked in on Sept 20 but they asked for the deposit and told me that it was going to be off by the end of September 21, when I checked out. But here I am on Sept 22 and no US$ 120 back on my credit card

Stayed in September 2023

online booking.com the room showed that there was a door to connect 2 rooms together but when we were arrived there was one tiny room with very little space.

Stayed in August 2023

Very tide inside for 4 guests. When I booked said 2 twins, and actually it was 1 twin and 1 trundle, plus a full bed. Mattress very hard. 1 set of towels for 8 nights. I requested more trash bags, since they left 3 total and never got it. Had to buy more. Same with toilet paper, they left 2 for 4 guests for 8 nights. I requested more, never got it. Had to buy more. Si Fe it has a kitchenette For 4 guests, I expect to find 4 forks, 4 knives, 4 tea spoons and 4 spoons. There weren’t enough for 4 guests. And I wish it was a dresser or shelves on the wall. Really hard to find our clothes for 4 guests, 8 nights and there is not place we’re to put the clothes.

Location, location, location!!! Wonderful location, easy access, subway very closed, walking distance. Nice to have a Private bathroom.

Stayed in September 2023

shared bathroom, the shower works in portions as well as

Location

Stayed in July 2023

The bed is not comfortable, the staff are helpfull but not friendly

The location of the hotel is excellent

Stayed in July 2023

They charged extra from what the initial price was. They have $120 deposit policy return during working 48h but after a week a still haven’t received it…

The price was cheap compared to other hotels.

Stayed in May 2023

everything is not good the room is very small, no isolation you hear a lot of noise,it is old some kind

the price only make me reserve this property but it is really uncomfortable

Stayed in February 2023

The size of the dorms

The location and that it has kitchen

Stayed in February 2023

yes . very like

Stayed in January 2023

Bunk bed is shake shaking.

Location is pleasant.

Stayed in October 2022

That I never got my 120 deposit back

Stayed in August 2022

bathroom dirty. tiny roches around. need bigger mirror. almost cant walk between beds and wall.

location. nice guys on front desk

Stayed in September 2022