Airport shuttle service would be nice

Stayed in May 2025

We were surprised when we arrived at the hotel because they didn’t offer luggage storage service. However, since we had a reservation, the hotel allowed us to leave our bags after we spoke with the manager. Also, not all of the front desk staff had a good attitude—some of them seemed burned out and didn’t really care about the guests’ experience.

Overall, the environment was clean, minimalistic, and comfortable.

Stayed in May 2025

Restaurant menu could be a little expanded, but was nice none the less.

Handy location for airport. Modern layout and very helpful staff. Did exactly what we wanted as a stop over

Stayed in April 2025

Nothing, I enjoyed the hotel very much.

Loved the room and hotel. Bed was a bit soft to me

Stayed in February 2025

Unfortunately TV wasn’t working but I only stayed 1 night so no drama

Clean with decent size room

Stayed in February 2025

To many people smoking weed a bad element of customers. Low security thugs everywhere just uncomfortable

The property and the service was great

Stayed in January 2025

Lighting in the room is weird. We could not figure out how to turn off the ambience lighting while keeping the side lamp on. This was very frustrating. Admittedly, we did not ask for help with this but it should not be so hard to figure out if it is possible. Another issue is the ports are oriented diagonally and too close together, meaning that there was often only space for one device even though there are two ports.

Staff were very helpful and nice. lobby is well maintained and has a nice design.

Stayed in January 2025

No microwave in the room.

I like the location.

Stayed in January 2025

Th room had a few things needed to be fixed.

The view and comfort of rooms, location, and bar were above average.

Stayed in December 2024

Poor breakfast. Really.

Location great. Clean modern rooms. Not your typical ageing American hotel from the 80s.

Stayed in December 2024

good breakfast and comfortable room

Stayed in October 2024

Brand new, specious room, nice rooftop bar, shuttle service to/from airport. Super nice breakfast with big choice!

Stayed in November 2024

What I didn’t like about the hotel was the additional charges. The parking fee was $34 per night, which felt quite overpriced. On top of that, breakfast wasn’t included in the booking and seemed to require an extra charge. When you factor in both the parking and breakfast costs, the overall price of the stay becomes quite high compared to other hotels in the same category that offer these amenities at a lower or no extra cost. It made the total booking feel a bit overpriced.

The hotel had a lot of positives, but also a few challenges. The staff were friendly and did their best, but it was clear the hotel was understaffed. There was only one person at the front desk, trying to check in guests while also handling phone calls. I had to wait on the line for a couple of minutes each time I called. On the plus side, the location was excellent—very convenient, close to the airport, and with easy access to West LA and the southern parts of the city. The room was clean and comfortable, and another great feature is that the hotel is pet-friendly, and there’s no extra charge for bringing your pets. That was a big bonus for me!

Stayed in October 2024

The shared parking had to park all the way to the top of the parking structure.

The rooms were great.

Stayed in September 2024

Air conditioning was loud inside room. It would cut in and out which woke us up.

Location was good. Close to airport. Room was clean.

Stayed in September 2024

Having to pay for parking

Room was very clean, staff were friendly, great amenities

Stayed in August 2024

Wasn’t entirely that clean

The vibe, music, atmosphere

Stayed in August 2024

Additional $34 for parking - an unnecessary charge, as the room wasn’t cheap

The restaurant and rooftop bar were fabulous Very comfortable bed

Stayed in July 2024

Was charged for parking when we did not have a car, we used Uber. There were people yelling and running up and down the hallway all night. Seemed like a party hotel.

Nice place, very clean friendly staff

Stayed in July 2024

It would’ve been nicer if there was a pool and jacuzzi within the hotel property not shared with Hyatt’s next door. Checked it out but wasn’t attracted to swim there.

Enjoyed the modern interior and exterior hotel design. As well as the outdoor rooftop area with area to lounge around the bonfire. The hotel room layout with the sofa area overlooking the LAX was also a nice touch! It was pleasant to see the airplanes land.

Stayed in May 2024

Missing amenities in washrooms. Cleaning is not daily.

Location, modern design.

Stayed in June 2024

Bed not comfy. Lack of public parking. On site parking quite expensive

Close to airport for 1 night stay. Clean business type hotel

Stayed in May 2024

The staff was cordial, but nothing special.

It’s close to LAX, we stayed for 1 night for a stopover from a trip to Tokyo. Comfortable big rooms.

Stayed in May 2024

The only thing to consider is the staff's attitude, they were offering some free samples (specifically water mists in sample size bottles) my mom took one and they seemed angry that she did and when I went to the lobby to ask for a tissue box (that had to be replaced because the one in our room was empty) I grabbed one and they also looked at me funny, so what's the deal? if you don't like people taking samples, don't offer them. When we arrived we had a lot of luggage + a dog so we needed a trolley car to put all the luggage, when we asked for one, they said all of them were busy and we just kept staring at each other, I was always nice to them, as they clearly didn't care that I needed one, I asked where I could go find one as I really needed, it was then they took the hint to go look for it, they eventually brought one but they also seemed pissed to have to do that for us, I thanked them for their help. And also both parking and the airport shuttle had to be paid as extras, both costs are not included in the room fee.

This hotel is very well located, very close to LAX, the hotel is really clean and the installations look really new. They are also pet friendly, we were traveling with my tiny dog and they dont charge any extra fees for your pets. That was great. The room also was very clean and had a frigobar with some water bottles at no extra charge that was really nice.

Stayed in April 2024