They were renovating the lobby which was a surprise

Rooms newly renovated, great location close to transit and good restaurants and bars. Easy to get to museums.

Stayed in April 2025

The hotel was under refurbishment and this was evident .

Location, close to Main St restaurants and Metro access and easy walks to historic district.

Stayed in March 2025

Breakfast was very good. Staff superb

Stayed in October 2024

I didn’t like that the room smelled like dog or something wet.

I liked that the staff were friendly

Stayed in July 2024

None

Everything

Stayed in July 2024

Homeless people on the property

Location by Minute Maid Park

Stayed in June 2024

Could have done with a fridge in the room. Minor.

All the staff were great. We arrived after 24+ hours travel, and they let us check in early, which was great, we were exhausted. The room was great. The weather was against us, which frankly was ok (!) because we could justify catching up on some rest without feeling guilty about not fulfilling our touristy duties! I had a bit of a query about the valet parking when we checked out, but the front staff were professional and fixed it up quickly. (And the valet parking was well done. It ain't cheap, and I don't know if you can do better/cheaper but we were happy to use this option.) The staff in the bar were the friendliest people on the planet. Great position in downtown Houston.

Stayed in May 2024

but far away from museum district (1/2h by metro rail)

Hotel downtown with parking in a district with lot of bar & restaurant, closed by the metro rail Red line

Stayed in April 2024

Too much outside noise and not in a good area of the town.

Breakfast was very good and SERVICE was great. The bar was nice also.

Stayed in March 2024

The smell of the lobby. Very strong and the bathroom in our room lacked towels and rags.

The decor and the staff was very kind.

Stayed in January 2024

The staff was amazing. Bobby helped us out with all our needs during our stay.Todi was an amazing bartender Bed was very comfortable and room was nice and cozy. Centrally located and had several restaurants and bars near if you wanted to explore other places.

Stayed in September 2023

Pillows did not hold shape, there was no fridge, and the homeless outside made me a bit uneasy while walking outside.

Room was spacious

Stayed in July 2023

Bar had a funny smell? Unfortunately there were transients camping near our hotel - so I’m glad we didn’t walk to minute maid park - I know this is not hotels fault. It’s a shame that we even have people living in the street.

Nice hotel! We didn’t get room we paid for but Denise comped our parking & suppose to get some hotel points - very much appreciated this! Room had two bathrooms which was unusual but really liked that!

Stayed in June 2023

The room smelled like it'd been smoked in

Nice remodel for an older building. Clean.

Stayed in May 2023

it had a sour smell when you walked in the front door

loved the location and history of the property

Stayed in May 2023

The parking and no complimentary breakfast

We did not eat breakfast at the hotel. I liked the view from the hotel.

Stayed in March 2023

nothing

location

Stayed in November 2022

the front desk attendant was somewhat condescending and not very friendly. We requested him to call a cab for us and after about 25 minutes we checked back and he told us that he would give us the number in order for us to call ourselves. when we returned to the hotel after our event, around 10:30PM, we were not happy to discover that there was no food service of any kind and there wasn’t even a place to buy snacks. it was rainy and there were homeless people sleeping on the sidewalks so we were not comfortable venturing out afoot, so we went to bed hungry. When I made reservations I asked if there was parking and was told that there was valet parking; however they neglected to inform me that it was $39.00 per day!

the hotel is very well maintained and nicely decorated. the downtown location was convenient..the bar was fun and the drinks were good, as were the appetizers we ordered.

Stayed in November 2022

Could hear every little noise nearby. Neighbors talking to hearing their door shut which was quite loud. Front desk staff could be a little more inviting.

Very clean comfortable room. Bathroom/shower nice. Walking distance to Minute Maid.

Stayed in July 2022

The hotel was magnificent; the service was outstanding and the restaurant was great!

Stayed in May 2025

All

Nothing

Stayed in January 2025

No complaints!

Close to a little bit of everything!

Stayed in January 2025

No amenities. No lunch restaurant and breakfast was below average if I’m being generous. They didn’t provide water every time housekeeping came in. We had to go down to the receptionist to get drinking water. They used plastic bags and cups for room service.

The staff was nice and helpful

Stayed in December 2024

Air conditioning was out

Stayed in November 2024