I did not like the fact that it had did not have a microwave in the room I did not like the fact that we had to pay for ice bags I did not like the fact that we had to pay for cereal and milk I think that was a little bit on the ridiculous side I understand snacks and dreams but continental breakfast should be free. That's what you would call hospitality

Room was nice.. I feel all the rooms need they own microwave cuz it's an inconvenience to be comfortable and leave your room to go warm up your food. And also it needs a ice machine at least on three floors instead of customers or people that paid so much for these rooms have to buy I think that's a little bit on the ridiculous side

Stayed in May 2025

It had a weird smell, the aircon wasn’t the best, the lobby was boiling all day - needs aircon, Needs more signage in lifts to know where your going haha

Good location, amazing bed, so comfy and a lot of space in the room! The shower and bathroom were a cool design too Corridor feelings were high which just has a nice feel to it, the loft was so fast too

Stayed in April 2025

The parking situation wasn’t optimal, but affordable.

Stayed in March 2025

The elevator felt sketchy.

The location was fantastic. The room stayed cold

Stayed in March 2025

Room was very small; coffee pot missing parts but replaced quickly. Problem with overbilling and takes a long time to straighten out. My statement did not match what was charged to my card - over by $300. Be sure to double check your billing at check out.

Great location. Friendly staff. Gave us everything we asked for immediately.

Stayed in March 2025

The cleaning staff wasn’t adequate for the job

The amenities and the vibe

Stayed in March 2025

Hard to find- Have to pay for Parking- Sketchy area- Very loud at night even had ear plugs from staff by the bed

Clean place. Nice staff!

Stayed in March 2025

Front desk the next morning was rude

Other than the checkout desk when I was leaving, everything was great

Stayed in March 2025

We tried to change our reservation from 2 nights to one night through Booking.com but when we got to the hotel they had no record of that change. Furthermore, they said that since we did not show on the first night they could not recognize our second night reservation, even though they had already charged us for 2 nights. They made us pay again for the one hotel night. I wrote to Booking.com and spoke with an agent who requested a reimbursement but that has not gone through yet.

Stayed in March 2025

Room was small. (We still managed to get two full sized crates up though).

Came into town for ACC tourney. Hotel was very clean, even the pet-friendly floors. We brought our two mature well-trained dogs. Pet fee was $50 one-time fee for both dogs for our three day stay (liked that they did not charge per dog. Bed was super comfortable!!! (I'm very picky). Liked modern lobby. Staff was super friendly throughout our stay. Shower was roomy, showerhead pressure was great! Valet was cheaper than some downtown garages there, some who don't allow leaving and returning. We were permitted to leave and return using valet with no extra charges.

Stayed in March 2025

The parking fees was a no go for me

I like the amenities and the location. The bar and the lounge area is cool. It was so close to so many things to do that we didn’t have to drive anywhere.

Stayed in February 2025

No free breakfast.

It was nice

Stayed in January 2025

No fan in bathrooms that work

The location is everything

Stayed in March 2025

Shortage on the checkout bags carts and my mirror was broken in my room only bad thing

Didn’t get breakfast over slept

Stayed in February 2025

Hard to find from address to lobby.

Staff was excellent. Very friendly.

Stayed in January 2025

Cleanliness.

Didn't know about food choices. Hard to locate.

Stayed in January 2025

Great location, spacious room, friendly staff!

Stayed in January 2025

n/a

Nice room

Stayed in January 2025

The room and the view of the Epic Center

Stayed in January 2025

Smell like marijuana in the hallways and elevator. It was very loud.

Very convenient the staff was awesome. The bartender and check in staff was exceptional.

Stayed in December 2024

No complimentary breakfast.

How everything is walking distance. Very convenient.

Stayed in December 2024

Hotel was a little difficult to find. Lobby is on the 5th floor of building. Not many street level signs for the hotel

Location was a short walk from restaurants & the Spectrum Center

Stayed in December 2024

There wasn’t anything we didn’t like.

The property was set up really nice and had lots of things to do.

Stayed in December 2024

The carpet was very dirty, being slippers to walk around your room.

Location

Stayed in December 2024