3781 Tynecastle Highway, Banner Elk, NC 28604, United States
#1 of 24 hotels in Banner Elk
Guests' ChoiceBased on 107 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
9.2
Free Wifi
8.3
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End of dialog contentReviewed: May 12, 2025
Nardreonna
United StatesOnly thing I didn’t like was the traffic when trying to leave out of the resort it was a very busy street
It gave a home away from home vibes
Stayed in April 2025
Reviewed: May 3, 2025
Danielle
United StatesThey were working on redoing the reception and recreation building so the hot tub and pool weren’t available, but that was fine.
Our unit was very comfortable, clean and perfect amount of space for us. Furniture was well maintained. We really liked relaxing in our unit after a day of fly fishing. There was lots to do if you wanted to, and the staff were pleasant and prompt to answer any questions.
Stayed in April 2025
Reviewed: May 1, 2025
Connie
United Statesfireplace wouldn't keep working and pool wasn't open and booking didn't mention it
the quiet and lake
Stayed in May 2025
Reviewed: April 18, 2025
Marcus
United StatesLittle outdated
Great location!Putting in new pool should be great this summer
Stayed in April 2025
Reviewed: April 7, 2025
Charles
United StatesDislike - coffee machine at guest services was not working. Like - Codo was better than expected - staff was polite and courteous.
Stayed in March 2025
Reviewed: March 24, 2025
Jon
United StatesStayed here several times and parking is always tight and hard to park if you have a truck or large SUV.
Location is great
Stayed in March 2025
Reviewed: March 9, 2025
Rick
United StatesPower outage the first night. The fireplace stopped working. No big deal to us though.
Location was great. Easy to get to several places
Stayed in March 2025
Reviewed: March 4, 2025
Mariel
United StatesMaster bath was awkwardly configured...Humongous jacuzzi dominated it with a really tight shower wedged at the end (banged my elbow a couple of times). BUT functional.
Location was excellent to Ski Sugar and close to Banner Elk for restaurants and sight-seeing. Check-in staff was wonderful - efficient and accommodating. Accommodations were great, ample space for our party, lovely and well-appointed kitchen (dishwasher has seen better days tho but still working). Loved the balconies. Loved the jacuzzi amenity. Loved that we could do laundry. There is construction still going on but it was not noisy nor was it obstructive.
Stayed in February 2025
Reviewed: February 7, 2025
Mcculloch
United StatesN/A
The accommodations were perfect for the size of our group. It's close to where some of our party had to rent equipment and the skiing on Sugar Mountain was great, We will definetly try and come back next ski season!
Stayed in February 2025
Reviewed: January 16, 2025
Michael
United StatesBedroom cleanness wasn't exceptional. The bathroom wasn't clean enough.
We stayed at the 1 bedroom apartment, great location, 5 minutes away from Sugar mountain. The apartment has a full kitchen available, great for having a great home made meal.
Stayed in January 2025
Reviewed: January 11, 2025
Rita
BrazilThe heating system is not well distributed throughout the house, as it is very hot upstairs and cold downstairs.
It was great! The view of the mountain is amazing.
Stayed in January 2025
Reviewed: January 11, 2025
Ricardo
BrazilAmazing place!!! Very clean, comfortable and well located. It will definitely be on my list of possible places to return on vacation. Super recommended!!!
Stayed in January 2025
Reviewed: November 16, 2024
Charles
United StatesAfter almost two years, finally they got a working coffee machine in the office for guests.
Stayed in November 2024
Reviewed: September 22, 2024
Nina
EcuadorI wish the units were a little cleaner. We found quite a few hairs in the bathrooms and sheets.
I had an amazing time! Perfect location, super comfortable and friendly staff. I loved it!
Stayed in August 2024
Reviewed: September 20, 2024
Dwight
United StatesWhen I turned the fireplace on, I didn't like the strong gas smell.
The location was perfect. I love the scenery and that it's nestled in the woods. The unit itsef was immaculate. The furnishings were updated and it was very clean and spacious.
Stayed in September 2024
Reviewed: September 10, 2024
Catherine
United StatesVery nice and clean
Stayed in September 2024
Reviewed: September 8, 2024
Chad
United StatesThe only thing we didn't like was being able to hear the people above us walking around. It was quite loud. I also found the bed to be uncomfortable.
The one bedroom suite we had was beautiful! It was roomy and had lots of amenities, such as full kitchen, gas fireplace, jetted tub. It was very clean. There was a lot of traffic noise outside but inside was insulated from most sound. We found it to be cozy and quiet. The property also offers many amenities at no extra charge, such as fishing in the pond, paddle boats or kayaks, mini golf, tennis, basketball, and a fire pit. A very nice place to stay.
Stayed in September 2024
Reviewed: August 25, 2024
Alexander
United StatesBathrooms were dated construction on the property
Confort level was great
Stayed in August 2024
Reviewed: August 20, 2024
Bekah
United Statessome construction being done. minor inconveniences but necessary to add on
so many amenities. lots of included extras. easy to communicate with office. just text them and they respond almost instantly. so friendly and the resort feels very safe
Stayed in August 2024
Reviewed: July 19, 2024
Ladonna
United StatesA ceiling fan in the upstairs king size bedroom would have been nice.
It was just want we needed. Even tho it rained, it was so peaceful to open the balcony doors and listen to the rain fall. The rooms were so comfortable. Everything was as pictured.
Stayed in July 2024
Reviewed: July 19, 2024
John
United StatesNo pool or hotbtub
Location
Stayed in July 2024
Reviewed: July 11, 2024
Johanna
United KingdomQuite dated and toilet didn’t always flush properly
Great well equipped apartment in a beautiful location.
Stayed in July 2024
Reviewed: July 6, 2024
Nestor
United StatesNoisy kids in unit above, running & stomping.
Location & amenities
Stayed in July 2024
Reviewed: June 17, 2024
Faith
United StatesIt was perfect
Stayed in June 2024
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