Im still dont receive my $100.oo dólares deposit

Stayed in September 2025

The kitchenware was scarce, the towels too. The floor was dirty. Difficult to contact with them as they do not pick up the phone

The bed was really comfortable and the location was good, near the beach

Stayed in March 2025

The property is ok , but my room , the tub was nasty , they didn’t have no outlets to plug your stuff in only in the living room the one in the bedroom didn’t work . And they had bugs

Stayed in January 2025

Stayed a week, never had staff available for any fresh linens or towels, took two days to get any towels besides full size. Basically you are on your own. 1st comforter had blood stain. No working number to call for assistance, no front desk at this property.

Beds were comfortable, cheap price for Miami

Stayed in December 2024

The location of check in was almost 10 blocks away from the location of the hotel. They don't offer complimentary transportation knowing guest are arriving from out of town with luggage. The unit has a full kitchen which didn't have the basic items needed to cook. They had to take cookware from another unit for us to use. However, we ended up buying a knife & spatula set ourselves. They had roaches in the cabinets and even in the dresser. There were spiders and geckos in the unit as well. Although staff came to spray we still had to buy Zevo bug spray. We stayed for 7days and on the third day is when cleaning services start. So we had to go buy our own cleaning products and supplies to sweep and mop the floors daily in order to not have sand throughout the unit. The walls had dirt and actual footprints from the previous guest that we cleaned ourselves. I don't know if they're under new management or owners. Sadly after coming to Beach Side about 5 to 6 times in 10 yrs this is our last time staying there.

The location was very close to the beach. Literally one block away. The staff was very pleasant.

Stayed in October 2024

No restaurants around. No hand towels. The staff on site were annoying on the check out day starting from 9 am knocking the door. They also didn’t speak English at all.

The location is good, not a beachfront but very close. Nice park near. During weekdays there are plenty of free parking around. Our room (605 studio) was very clean and equipped with everything we needed in kitchen, except, the fridge was small and no kettle. Excellent for the money we paid. The Collins express trolley bus stop is very close, which was very convenient. There should be a note in description that the site actually far from the office, like 10 blocks away to the north.

Stayed in August 2024

Tv didn’t work in the bedroom The key cards were always not working and our actual lock to get in the door died completely at 3 in the morning

Liked that it was like and an actual apartment

Stayed in July 2024

Curtains were ripped down, jalousie didn't work, not really cleaned up, mainly on the floor and in the bathtube. In the kitchen it was very slippery.

Great rooms with plenty of space.

Stayed in June 2024

No hand towels. Only 1 wash cloth. No electric outlets in bedroom for my Cpap machine.

Location good, felt safe.

Stayed in July 2024

Make sure to be clear about check-in office opposed to hotel location

Great location and facilities Kind housekeeping

Stayed in June 2024

old and separated buildings. kitchen staff was not good

location

Stayed in May 2024

When checking in we didnt have any wash cloths the tub had hair in it.and the pull out chair had clothing tags inside.than on top of that we found a whole pack of cigarettes in the cabinets.then we call for room service no one never came to bring us clean towels wash clothes

Stayed in May 2024

- The check in process: our party was 3 people, one of them a senior citizen (age 82). Days in advance, I contacted to inquiry about early check in to facilitate our transition from where we were traveling. I received no response. - I also inquired via email about having two beds and not 1 bed and 1 sofa. I never received any response. - During the day of check in, my partner went to the main office while I was returning our rental car at a different location. She was told that the 3 of us needed to be present physically to complete the check in. Absurd! When I came back from returning the car, the manager did not know about this "requirement" and informed us that one person would have been enough, and that one person could have brought the 3 id´s, or even bring the id´s of the other people later on. We "wasted" three hours while waiting for the check in time - I contacted earlier via email asking about having 3 chairs, one per person. In the end, the unit had 2 beds, and we were told that we could grab a patio chair if any was available. - We stayed 5 nights: we asked for toilet paper by the second day (we were offered 3 rolls more, for 3 people). We bought our own tp. The main office was walking distance from the unit where we were, but at times we would stop by and a sign "I will be back in 30 minutes" would be on display. We understand that it is Christmas time, New Year´s time.... but the cost of this stay is supposed to cover 1 chair for each person in the party, enough toilet paper to not "bother" you again with this at the main office, and better pre-arrival communication. - We received, like everybody else´s, a voucher for a drink at a Hotel for a New Year´s party. - People were nice. Pre-arrival contact is encouraged via the application Booking, but there is no follow up, and in-person service (check in and service such as toilet paper) needs improving. Room (cleaning) service was available every 3 days if...

Location was excellent: Walking distance to the beach, and to a business area with wonderful "Cafe Sazon", and other businesses for meals and drinks. Walking distance to a Publix (grocer), next to a bus/trolley stop. Just excellent! Our unit was very quiet, clean and in general good value for the site. Bathroom a bit small. Being December-January, a bit expensive for 5 nights.

Stayed in January 2024

I arrived at the hotel lobby at 1245am with my 5yr old son. For the first time in Miami Beach and the taxi that brought me waited 15mins before leaving me incase I needed assistance. While the man working In the lobby sat and conversated with another guest. He then told me to give him 100 usd deposit when booking.com said to pay at hotel $0 which I, paid with no hesitation he then told me that my hotel was 4blocks away and here is the address. I asked him politely you do not assit guest at this hour? He rudely responded with a loud NO WE DO NOT! I then said while you took to long my taxi left? He told me to go on Google maps or call an Uber after i paid 75 usd to the taxi. He rudly said I can walk you out to the corner and point you in the right direction it is now 130am [mind you they have a golf cart that they take from location to location for themselves, supplies and garbage] I told him this was very disappointing as I am being sent to walk up for blocks with my 5yr old and suitcases at this hour he then responded that I must shut up or he would call the police and kick me out. I have never experienced something like this in all my life and how could you go on to enjoy yourself after this?[when I asked him his name as no badge on him, tells me to speak to Blanca in the morning that she is the manager] I finally get my son and I to the room? And there is mold all over the washroom and windows. I go to the lobby in the morning again 4 blocks away to find Blanca who could care less about how her employee treated us and or that the room was full of mold and my son has asthma. Instead she showed me 3 worse rooms. Thank you Miami Beach for the good memories but we will not stay back here of we return. ( the pictures they sent of my room on booking.com looked nothing like the rooms I was shown) I should finish off with they do not clean the room the whole time your there, I had to ask for toilet paper and change of towels myself

I liked that it was close to the beach from any of there locations and the only staff that cared to assist a single mother were Kareda and Adrian thank you so much for caring. Adrian put our suitcases in his own vehicle to bring us to 8100 Harding Ave. Where they put me to stay with a child 4 blocks from the hotels main lobby location. Kareda cares more for the clients of the hotel than the own manager Blanca (sorry if I have spelt there names wrong.

Stayed in January 2024

I tried to contact them BEFORE my trip trough Booking and directly to the reception in the app but they never answered.

The staff was very nice and always tried to help fast. The location was calm, 10 minutes walk to the beach. The bed was very comfortable.

Stayed in September 2023

Location and tables and chairs

You dont tell people it takes 3 hours to get throught the airport

Stayed in May 2023

The staff was rude in communicatin

Nothing

Stayed in January 2026

No curtains at windows, roaches, bed on wood and bricks, no soap or nothing. No cookware like it said. Tv in bedroom.didnt work. Ac was not clean both living and bedroom. Staff waa told it was said they had no pots and no curtains etc...

Location

Stayed in December 2025

First room we were in had black mold and cockroaches, and we had a stranger try getting in our window, so we had to switch rooms at 2am, finally got to sleep around 4am after a very thorough search for bugs, just to be woken up at like 7am to the housekeeping walking right in while we were sleeping.

The location was nice

Stayed in November 2025

I didn't like a thing about this establishment! What a ripoff joint!

I didn't like one thing with this establishment! They are a bait and switch property and booking dot come is part of the hustle! They show you one hotel a block from the beach with a pool, but actually send you to another hotel they manage 2 blocks away. Fellow citizens take note "DO NOT BOOK THIS PLACE" Very unfriendly staff especially 20 something Cuban guy with a beard . Bad news at this place!

Stayed in November 2025

Everything

Nothing

Stayed in September 2025

The check in location if not even close to the actually property even though it says check in only. Had to take an uber to get to the property. Tried calling the number listed and it goes unanswered. Called at least ten times. They simply apologized for not answering however I called it while standing at the desk and it doesn’t ring. The person at the desk then said that phone doesn’t work when I called him out on it.Again just apologized and went next. Will never stay here again!!

Stayed in September 2025

Nice location and very clean

Stayed in July 2025

Property definitely not as described. Service on arrival was awful from a male receptionist.

The fridge was big and cold

Stayed in July 2025