440 Parkway, Gatlinburg, TN 37738, United States
#34 of 60 hotels in Gatlinburg
Guests' ChoiceBased on 2845 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.7
Value for money
8.6
Free Wifi
9.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 19, 2025
Hailey
United StatesWasn’t necessary the cleanest but wasn’t too bad
Very close to the strip, everything is in walking distance.
Stayed in May 2025
Reviewed: May 19, 2025
Richard
United StatesThe tv in the first room didn't work. Moved to a different room and the tv in there only had visio free tv. Watched Happy Days, Laverne and Shirley and Mork and Mindy all weekend. Could have been worse.
The staff was great, we had some issues with the tv. The front desk person took care of it immediately.
Stayed in May 2025
Reviewed: May 15, 2025
Josh
United StatesGreat location for good price
Stayed in May 2025
Reviewed: May 3, 2025
Harris
United StatesAlthough it was a little dated it was still clean and felt safe.
That it was in the heart of gatlinburg.
Stayed in April 2025
Reviewed: April 27, 2025
Leanne
United StatesEverything was actually fine. One of our rooms could have been a bit cleaner just by running a vacuum cleaner, and the product to clean the bathroom floor makes it sticky. We had a light that needs a new bulb. It's spring, the outside bushes and flower bed can use a clean out, trim and weeding. Just simple details to make things a bit more presentable.
We had 2 rooms. They were both nice sized, beds comfortable, nice sitting space out our door, hotel was quiet, free breakfast was good & had a few choices of hot and cold foods(egg, sausage, gravey and biscuits, yogurt, breads, waffles, cereal)staff was pleasant, location for us was great. We don't mind walking to the tasting businesses. The entire main strip is a mile but it doesn't feel like it.
Stayed in April 2025
Reviewed: April 24, 2025
Therese
United StatesSome mold around the tub. The front desk reeks of pot and makes it extremely hard to breathe in there. Next door to a cannabis store but still needs the air cleaner.
Breakfast and location.
Stayed in April 2025
Reviewed: April 21, 2025
Rachel
United StatesThe room was halfway renovated. We had to go to the front desk because there was no toilet paper in the room. The front desk staff were not friendly.
The location couldn't have bene better. It was within a 5 minute walk to all of the major Gatlinburg attractions. The breakfast was nice, and the man that tended to the breakfast was very kind. The room was clean and large enough to set up two pack-n-play cribs.
Stayed in April 2025
Reviewed: April 21, 2025
Kathleen
United StatesI appreciate the room being tidied up every day with new towels. However the towels did not smell fresh. They had a musty smell. Even though I knew they were clean.
The location was great. Being on the ground floor, with the car at the door was great for my disabled husband. And we had a roll in shower which was vital to his comfort for our stay. The attendants in the breakfast room were great most of the days
Stayed in April 2025
Reviewed: April 18, 2025
Lakayla
United StatesThe lobby was unkept and heavily smelled of marijuana.
Clean room, vanity mirror, location, breakfast
Stayed in April 2025
Reviewed: April 15, 2025
Jonathan
United StatesThe breakfast area was on the top floor. Breakfast had limited options, but was okay. They ran out of some breakfast supplies on our second day there. The bathroom had a light out, and a rust stain on the tub
Stayed in April 2025
Reviewed: April 14, 2025
Tommy
United StatesNothing it was ok
I like the rooms they was nice
Stayed in April 2025
Reviewed: March 27, 2025
Ashley
United StatesThe breakfast food.
I loved the location of this place. It is close enough to pretty much everything in Gatlinburg that we walked, yet it's not in the center of town where you have to fight traffic to get in and out.
Stayed in March 2025
Reviewed: March 25, 2025
Cox
United StatesEverything was good
Great location and easy to get to anywhere in Gatlinburg
Stayed in March 2025
Reviewed: March 24, 2025
Landin
United StatesNot enough parking
Close to town
Stayed in March 2025
Reviewed: March 18, 2025
Becky
United StatesIt was good just wish they breakfast was open .. not a good pickup and go breakfast due to renovations
Location
Stayed in March 2025
Reviewed: March 18, 2025
George
United StatesLower end of Gatlinburg
Reasonable price
Stayed in March 2025
Reviewed: March 10, 2025
The
United StatesNo complaints
It was in a great location.
Stayed in March 2025
Reviewed: March 9, 2025
Stephan
United StatesClose to everything!
Stayed in January 2025
Reviewed: March 3, 2025
Sain
United StatesCouldn't stay long enough.
Location, cleanliness, and value.
Stayed in March 2025
Reviewed: March 1, 2025
Gale
United StatesTv in the bottom room was a little hard to figure out but we figured it out
The nice loft room we had a jacuzzi tub with a fireplace it was really warm but we figured out how to cool the room down
Stayed in February 2025
Reviewed: February 28, 2025
Kevin
United StatesNone
Stayed in February 2025
Reviewed: February 19, 2025
Emma
United StatesWe are repeat stayers. Great price, excellent location, and kind staff. We will be back again! They are continuing updates which are making things only better
Stayed in February 2025
Reviewed: February 12, 2025
Cliffe
United StatesClose to downtown Gatlinburg
Stayed in February 2025
Reviewed: January 6, 2025
Stephan
United StatesThe breakfast doesn't have many options, but for my family it worked very well. We also enjoy some pancakes restaurants and the Donut Friar that was really good.
The location is perfect, 5 min walking to Anakeesta and 6 min to Gatlinburg main street. They also have plenty of parking spaces, but during the seven days that I stayed there I just use my car 2 days because we could do everything in walking distance. I travelled by my family and they reserved connecting rooms for us that was very convenient. The cleanliness of the rooms was okay and the staff was very friendly during all our stay. We are planning to come back on our summer vacations and definitively will reserve the same place because the experience was perfect for us.
Stayed in January 2025
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