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  5. Reviews of Best Western East Zion Thunderbird Lodge

Reviews of Best Western East Zion Thunderbird Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4590 South State Street, Mount Carmel Junction, UT 84755, United States

#1 of 3 hotels in Mount Carmel Junction

Guests' Choice

Review Score

Based on 273 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.6

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The restaurant was closed for two days during our three day stay. The soundproofing between our ground floor roof and the room above us was poor.

    The staff was very helpful and friendly.

    Stayed in May 2025

  • Reviewed: April 5, 2025

    9.0
    Cozy and convenient
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    The room was nice, clean, had comfortable furniture and included a walkout to a mini back porch to enjoy the Mountain View’s. We enjoyed the decor! It also included a mini fridge, microwave coffee maker and a fan. The hot tub and restaurant on site are a plus as well.

    Stayed in April 2025

  • Reviewed: March 22, 2025

    10
    Our favorite hotel in our roadtrip!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Perhaps the only thing to write here is that we spent a little while trying to figure out how to use the shower instead of the bathtub

    We felt like home! The staff at the reception was so nice and friendly - they are there until 10pm and we were running kind of late cause spent more time hiking at Zion than we initially thought and we also had a heavy snow on our way there. They were texting us to confirm the time of our arrival to arrange a late check in if needed (arrived to the hotel around 9pm) - unfortunately we couldn’t see those messages until we were close to the hotel due to lack of service around the mountains, however it’s always nice to know that they are taking care of those details. They are also in front of a gas station and a great restaurant where we had a very nice breakfast. The bed was great and really comfortable, we also had a good coffee machine, great to have the iron in the room without the need to ask for it. Great WiFi!! This was important after having a poor experience with this in our previous hotel in Vegas. We only stayed for 1 night but we wished we could’ve stayed longer there.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The laundry facility room was not as kept up and up to date as our room was. I would have liked to have seen it cared for like the room was, you could tell they had been updated somewhat recently and taken care. The laundry area lacked that care.

    We loved the location of the property and how close it was located to Zion National Park. The staff was friendly. The room was clean and property was well maintained. The restaurant that was located in the lodge was fantastic and just added even more positive things to our stay, it was a was choice for breakfast/lunch/dinner.

    Stayed in March 2025

  • Reviewed: March 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    comfortable bed, good amenity in the room.

    Stayed in March 2025

  • Reviewed: December 9, 2024

    10
    Exquisite!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No dislikes.

    Excellent location, friendly and efficient staff. It has an amazing history and a 9 hole golf course too. The restaurant is fabulous. I ordered the roast beef dinner and it was really good.

    Stayed in December 2024

  • Reviewed: November 30, 2024

    8.0
    enjoyed our stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    rooms were very simple but nice, shower room was very small and very heated so children complained

    loved the restaurant, room was pre-heated, and was very nice

    Stayed in November 2024

  • Reviewed: October 30, 2024

    10
    Great location and rooms .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Large , well appointed room. Proximity to Zion national park. Great restaurant! Very nice employees.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Wonderful experience! We would love to come and stay there again!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The rooms were great. Very comfortable and clean. Very quiet and family friendly at this location. We loved the restaurant! The meals were very good and and staff was excellent as well!

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NTD

    Top! Nice room and nice place for a night

    Stayed in September 2024

  • Reviewed: October 23, 2024

    9.0
    Would stay there again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location for our trip from Bryce Canyon to Escalante & the slot canyons made a great break. Appreciated the Thunderbird restaurant on site.

    Stayed in October 2024

  • Reviewed: October 19, 2024

    10
    Great place to stay on the way to Bryce
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very comfortable & plenty of room and my mother gave the towels thumbs up

    Stayed in October 2024

  • Reviewed: October 18, 2024

    9.0
    Great relaxation in the middle of nowhere
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Typical Best Western hotel - country style. Location was perfect for us to have short rest between Zion Park and Antylope Canyon. Nice swimming pool next to our balcony. Typical american restaurant in place

    Stayed in September 2024

  • Reviewed: October 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Todd location. Very clean, best place we have stayed. Golf pro let me borrow tools and didn’t even ask my room number.

    Stayed in October 2024

  • Reviewed: October 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only one thing I have to say about is that I have been unlucky to have one of the lawn sprinklers right outside our door and the noise was so loud that it woke me up at 5 am and could not sleep. Called reception, and shortly after it was off, not sure if it was programmed to go off anyone or if they did something about it

    Great location, the room was very clean and it looked amazing, also the heated pool open 24/7 was a gem!

    Stayed in October 2024

  • Reviewed: September 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Walk-in Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff very friendly and the location was great

    Stayed in September 2024

  • Reviewed: September 26, 2024

    9.0
    Very clean & comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sprinklers going off at 5:40 am outside our door. Restaurant closed on the morning after our stay.

    Very clean. Nice restaurant & gift shop.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    10
    Great place to stay if you want to visit Zionand Brice
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant was closed

    Great location between Zion and Brice, clean and comfortable. Great Pool and jacuzzi

    Stayed in September 2024

  • Reviewed: September 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Hot tub could have been warmer

    Stayed in September 2024

  • Reviewed: September 17, 2024

    9.0
    Nice place to rest between Zion and Bryce
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice staff, nice pool and jacuzzi and convenient location between Zion and Bryce!

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean, beds were comfortable, restaurant was great!

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    The perfect stay…
    • Leisure trip
    • Couple
    • King Room with Bathtub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They ran out of cherry pie… It has Ben nine years since we last visited… Still the apple pie was a more than adequate replacement…

    Probably the best motel in America… Room and food outstanding with the extra bonus of humming birds visiting…

    Stayed in September 2024

  • Reviewed: September 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Very clean, great pool and hot tub. Restaurant was great, delicious pies!

    Stayed in September 2024

  • Reviewed: September 16, 2024

    9.0
    Enjoyable stay, enroute to Grand Canyon, Fab Rats and Zion National Park
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very little

    Clean, good pool, proper restaurant- with plates (!) and a pleasant waitress

    Stayed in September 2024

Showing 1 - 25

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