2800 North Poinciana Boulevard, Kissimmee, FL 34746, United States
#33 of 58 hotels in Kissimmee
Guests' ChoiceBased on 1887 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.4
Facilities
7.5
Staff
8.2
Value for money
7.7
Free Wifi
6.9
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End of dialog contentReviewed: May 18, 2025
Anthony
United StatesThe morning of checkout, my son walked near the front door and told me he smelled Marijuana. As I approached the door to exit, I could smell the strong odor. When I opened the door outside, the smell was even worse. I looked to my left and right in front of the room next to me. You could see the smoke that was right outside their door as if they had just walked back in. When I went back inside, I could smell the Marijuana odor all the way inside the kitchen. So they had to be smoking Marijuana in the room because it was strong. I advised the staff as I was checking out
Good location comfortable
Stayed in May 2025
Reviewed: May 5, 2025
Wilson
United StatesBeds were small, tub was really high to get into shower.
Nice staff, nice pool, fun activities at the pool!
Stayed in May 2025
Reviewed: May 3, 2025
Carolyn
United KingdomLiving area a little dark
Clean great Bathroom and facilities
Stayed in April 2025
Reviewed: May 1, 2025
Tarabeth
United StatesStaff was a little rude this time around and we do stay there a-lot they normally are very nice. A/c needs attention the cafe definitely needs work I ordered a bagel and it had a horrible taste even after loading up with cream cheese. I also tried it awhile back and ordered lunch food and was just yuck.
Location and the full kitchen
Stayed in April 2025
Reviewed: May 1, 2025
Stephanie
Puerto RicoThe staff
The rooms were good sizes
Stayed in April 2025
Reviewed: April 21, 2025
Ben
United KingdomUnfortunately you cant choose your fellow guests and some of them are loud and obnoxious and 100% self centred. We had a family who thought it acceptable to be awake with music until 5am
We absolutely love this place. Been here 3 times. Very comfortable.
Stayed in April 2025
Reviewed: April 18, 2025
Cheree
United StatesThe room smelled like smoke. We had joining rooms on the top floor. Even after spraying the room the smell wouldn’t leave so I believe it was coming out the vents. The furniture could use some updating and it just feels real 90s-ish.
The area itself is nice. Close to Disney, Old Towne and World Trucks. Property was clean. There are several pools and they close late for a resort (11). Large kitchen and enough room for a family of 5-6
Stayed in April 2025
Reviewed: April 13, 2025
Precious
United StatesI arrived after traveling with my grandkids for hours and we checked in at 9 PM…. I was given a map to my room and it was the wrong direction the staff that I saw outside didn’t speak English so I had to call customer service. The room was nothing like the photos and the air conditioning didn’t work we woke up hot and sweaty… Horrible
Nothing
Stayed in April 2025
Reviewed: April 12, 2025
Roseanna
United StatesIt could of been better and updated
Pool
Stayed in April 2025
Reviewed: April 8, 2025
Leonard
United StatesThe property is large, if you are on the main property it would likely be a better stay. We were on the annex property across the street. It had a pool, but was cloudy and gross. We drove across the super busy street with the baby to go to the nice pool/Jacuzzi and splash pad. The main pool has activities, food, drinks, and annex has nothing. The bed was super uncomfortable with no support.
Stayed in April 2025
Reviewed: April 3, 2025
Dava
United StatesN/A
N/A
Stayed in March 2025
Reviewed: April 1, 2025
Cherita
United StatesHow the room had 24 in tvs, the closet space had opening for the next room.
Stayed in March 2025
Reviewed: March 30, 2025
Mabry
United StatesNothing!
The location was very nice, the bed was very big and comfortable, the couch and chairs as well! It had many accessible pools and the areas were very spacious.
Stayed in March 2025
Reviewed: March 27, 2025
Trinity
United StatesThe mini suites are definitely mini. I will always book a 2 bedroom. Staff was very nice and helpful.
Stayed in March 2025
Reviewed: March 24, 2025
Sebrina
United StatesThe tubs looks dirty and stained. They need some serious cleaning or replacing.
I wasn’t aware that there was breakfast. There’s no advertising for it.
Stayed in March 2025
Reviewed: March 24, 2025
Sharon
United StatesBetter room more space lil to small
location was good a lot of traffic and the rooms need new upgrades..
Stayed in March 2025
Reviewed: March 23, 2025
Janell
United StatesThe rooms are ran down it’s no privacy there’s a door inside that leads to other person room and you can hear inside and to out dated
Nothing really pictures looked better than it actually was. Needs to be more up to date property is to old
Stayed in March 2025
Reviewed: March 20, 2025
Bland
United StatesEverything was nice and the employees were very helpful.
Stayed in March 2025
Reviewed: March 18, 2025
Katherine
CanadaOur room seemed unclean, some kitchen items didn’t work and issues were not resolved immediately, the bathroom supplies were also lacking
Great hotel in general
Stayed in March 2025
Reviewed: March 16, 2025
Stephanie
United StatesThe hot tub closest to us was broken the entire time and the floors of our townhome were terribly dirty.
The location was perfect and The staff was more than accommodating!
Stayed in March 2025
Reviewed: March 16, 2025
Lazo
United StatesThat they don’t do room service it’s doesn’t look of it looks in pictures
Just pool
Stayed in March 2025
Reviewed: March 11, 2025
John
United KingdomWe had to cross a 6 lane highway from main reception after we had been dropped by taxi. Our accomodation was not in main building area but in a separate area across the road.
Room was clean and locations quite near amenities like restaurants.
Stayed in February 2025
Reviewed: March 11, 2025
Lacey
United StatesThe mini suite could of been cleaner and there was a smell to the room not sure if it’s a cleaning product or what
Great location and the staff was extremely friendly.
Stayed in March 2025
Reviewed: March 10, 2025
Jerry
United StatesRooms were outdated, paint peeling, ants, most cabinets in bath and bedroom had burn marks, heavy wear marks. Bed was supper saging and uncomfortable
Pool.and pool activities
Stayed in March 2025
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