1130 Greenwood Boulevard, Lake Mary, FL 32746, United States
#11 of 15 hotels in Lake Mary
Guests' ChoiceBased on 211 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.9
Staff
8.5
Value for money
7.5
Free Wifi
9.4
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End of dialog contentReviewed: May 13, 2025
Vega
United StatesCould be cleaner
Convenience
Stayed in May 2025
Reviewed: May 9, 2025
Carmen
United StatesThe noisey guest above me
Tanya and Jeremy were exceptional and friendly. Thanks for a pleasant stay.
Stayed in May 2025
Reviewed: May 8, 2025
Michael
United StatesCarpet and floor in room was much dirtier than I expected.
Location
Stayed in May 2025
Reviewed: November 16, 2024
Ellen
United StatesClean, quiet.
Stayed in November 2024
Reviewed: October 26, 2024
Victoria
United KingdomI had tiny ants in my room.
The location is where I needed to be.
Stayed in October 2024
Reviewed: October 6, 2024
Nicholas
United StatesN/A
Hi, I had to check-out early( 5-am) so I did not experience the breakfast however, the desk clerk did recommend it to me during check-in. The room was spacious and clean, the bed was very comfortable. It was a great experience.
Stayed in September 2024
Reviewed: October 3, 2024
Marcus
United StatesThe property is on, but needs upgrades, including paint and carpet
The location has so many trees and it’s just a peaceful street that made me want to walk at night
Stayed in October 2024
Reviewed: September 30, 2024
Robert
United StatesOur first room smelled like mildew and faced traffic so it was loud all night. We were moved to a different room by very helpful staff, and the second night was perfect. Thank you!
Stayed in September 2024
Reviewed: August 13, 2024
Tim
United StatesThe rooms where very musty smelling and the rooms need better maintenance
Convince to my office
Stayed in August 2024
Reviewed: August 12, 2024
Aretha
United StatesThat the bed in room 121 is horrible, the smell in the building is not good and the building needs to be updated
The size of the room
Stayed in August 2024
Reviewed: August 10, 2024
Aretha
United StatesThe smell in the building and the mattress needs to be replaced. I did not have peaceful sleep on the bed in the room I stayed in and I had roaches in my room around my cooking area.
The front desk agent. The night shift agent he is very helpful
Stayed in August 2024
Reviewed: July 30, 2024
Ramon
United Statesbathroom sink needed service. Water stayed in sink when used.
Stayed in July 2024
Reviewed: June 19, 2024
Andrea
NicaraguaThe room had a mold smell that made have a headache during our whole stay
Amenities were as listed
Stayed in June 2024
Reviewed: May 20, 2024
Sandi
United StatesSmells in hall
Quite
Stayed in May 2024
Reviewed: May 11, 2024
Warren
United StatesI would ask in advance for a room not facing I-4… It can get noisy… And finally there is no Breakfast…
The room was very nice… Bed was comfy, clean room, nice size, room amenities great if you need a kitchen… Location was great, near everything…
Stayed in May 2024
Reviewed: April 27, 2024
Vickie
United StatesWe had a room on the side near the interstate highway and it was noisier than I liked . There was no onsite food or drinks available.
The room was spacious with full kitchen, bed was comfortable, near main roadways , near several restaurants.
Stayed in April 2024
Reviewed: April 14, 2024
Carrie
United StatesThe smell in the first room I was given, and the smell in the elevator and halls reeked of marijuana.
The staff switched my room from a smelly room to a clean room
Stayed in April 2024
Reviewed: April 13, 2024
Mandmard
United StatesNot much. Our room was on the side by the highway. It was a tad noisy, but not terrible. Certainly could have been worse. The parking lot is a bit small, but we were able to find parking, so no big deal.
We had a late flight (landing at 9:30 pm) from Denver and wanted to stay in Orlando before traveling to St Augustine the next day. It was the perfect distance, because we only had an hour and 40 minutes to continue on to St Augustine. The staff was so friendly at the late hour we checked in, much appreciated! The room was clean and large.
Stayed in April 2024
Reviewed: April 8, 2024
Irene
United StatesI saw two roaches and didn’t have regular code on room just decaf( the did have a coffee machine by the office area). The front office people didn’t seem too friendly.
The room was cute. Bed was comfortable and clean
Stayed in April 2024
Reviewed: April 1, 2024
Dale
United StatesNo house keeping when the stay was over 8 days. House keeping was requested during my stay and house keeping never cleaned our room.
Cleanliness of the Hotel.
Stayed in March 2024
Reviewed: March 7, 2024
Noemi
United StatesThey don't give breakfast
The space and everything
Stayed in March 2024
Reviewed: March 3, 2024
Howard
United StatesCheckout was a fiasco. There was mass confusion with no relief or help. The on-duty hotel employee had a hard time working with the technology and could not provide a hard copy of my receipt. When your hotel is full, checkout departure could be eased with a temp worker during those times. Common sense decisions are important for your guests, whether they are coming or going.
The food available in the snack closet for purchase revealed a lack of imagination for your hotel.
Stayed in February 2024
Reviewed: February 26, 2024
Cheftony
United StatesHotel needs and refresh in the lobby area.
Location.
Stayed in January 2024
Reviewed: February 22, 2024
Cammeron
United StatesThe check in area is a little small with only one attendant. So there was a bit of a line at check out. I'm not sure why it took so much time when we were leaving, not coming in. Also, the parking lot is a little tight with limited spaces. Even worse with the commercial work trucks and vans taking up double parking spaces.
Unfortunately, I wasn't able to stay for breakfast, and I'm not actually sure if that was included. I had read the reviews for the hotel and was a little skeptical because some mentioned roaches, noise, and rude staff. I'm pleased to say that wasn't my experience. The hotel and my room was bug free, very clean, and quiet. The bed was very comfortable. The space was actually larger than I expected. I only stayed a night, but I would definitely stay again. Additionally, I had no issues with the staff. They were friendly and professional.
Stayed in February 2024
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