Amazing location, staff and delicious breakfast for our family. We will book again for next year

Stayed in January 2025

The room was clean and big enough. The breakfast had several options, coffee was all day long. Facilites even though I didn’t use them, was perfect for a longer stay. Cafeteria was clean and super well organized. I’ll be coming back to this hotel

Stayed in December 2024

Na

Lots of choices

Stayed in November 2024

Loved the layout and open spaces. Breakfast and coffee bar is exceptional

Stayed in September 2024

Shower could have been a little cleaner, blankets were rough, no exhaust fan in bathroom so it was super hot after shower.

Great location, nice rooms, friendly staff, loved the breakfast, A/C worked well, quiet

Stayed in September 2024

Road noise! We were on the highway side of the hotel and it was very loud until after midnight

Close enough to walk to downtown but far enough away to be out of the hustle and bustle. Corner room was awesome with lots of natural light.

Stayed in September 2024

The staff was very knowledgeable and helpful.

Stayed in September 2024

N/A

Exceptional welcome and very kind and responsive management. Many thoughtful and considerate details, such as GF offerings at breakfast and high quality tea and drink alternatives to regular milk or coffee.

Stayed in August 2024

The only thing that I didn't like was they only provided a combo "shampoo/conditioner". To all hotels out there, please provide separate shampoo and conditioner. Pretty please. Since we were staying for an yoga festival event the prices were definitely more expensive than typical prices. Otherwise our stay was fantastic and would definitely return.

Perfect location just close enough to walk to downtown Asheville but with all the amenities and wow the view from the 2nd floor space was incredible. The room was extremely spacious and the kitchenette was outstanding. Having the option to even prop open the window was really nice to get a little fresh air into the room. The food was good, standard Marriott. There was even a complimentary happy hour during the week with beer, wine and cheese options. Overall I really don't have any negatives about this place. I appreciated the parking onsite (and even have underground if space available), though you do have to pay extra for parking. Probably one of my favorite perks was the filtered water from the kitchenette sink! This should be in every hotel. So appreciated.

Stayed in July 2024

The noise made by the other guests, specifically a group of kids. However, that is not the fault of the hotel.

The location and the friendly staff

Stayed in August 2024

Paying for parking on the premises . I would have preferred to have a liquid hand wash.

Breakfast had a great variety. It was walking distance from downtown, there was a shuttle from 3-10pm. We stayed on one of the top floors and the view was excellent. loved the kitchnette with a cooktop and the pans though we didn't use them.

Stayed in August 2024

Our room was out of shower gel, not enough towels for the guests, trash was left under the sink from a previous guest. We were disappointed in the quality of the room for the price we paid.

Beautiful decor

Stayed in July 2024

We have no complaints.!

Exceptional property, convenient location, well maintained - it met all our expectations. Breakfast was acceptable and maybe a level above average. Wine and cheese hour was a nice touch. Room rate was very reasonable for a property of this caliber.

Stayed in July 2024

The breakfast could have been better. Very limited selection of breakfast items.

The location was minutes from downtown. It had ample parking areas as well as some covered parking in an open garage under the property.

Stayed in July 2024

Hotel stay was great, room met our needs, public areas were comfortable and clean. Breakfast was terrible.

Stayed in May 2024

The hotel was built between two busy roads, so the noise might be problematic for some depending on the room selection.

The staff and interior of the property were great. Comfortable rooms with some dishes/silverware. The rooftop terrace is relaxing at sunset.

Stayed in June 2024

They need a little rooftop bar for sunset and in the evenings.

It was nice. Very trendy. Good breakfast!

Stayed in May 2024

Perfect location close to downtown. Comfy and clean!

Stayed in June 2024

Parking is limited / or non existent We were not able to park (using the self park $12 per day mandated by Element / property. We waited and looked for 45 mins for a parking spot late at night. All the parking spots were taken and there were no remaining. The only spots were clearly marked TOW ZONE if not a part of the business so we avoided. For a great property to remain in good standing, the parking situation must be improved. Eliminate the cost to park if there are not enough parking spots for guests staying in the hotel.

Stayed in May 2024

Excellent location- just outside of the downtown area so could walk there. Building has attractive and useful design. Units have kitchen, sofa, work table and a window you can open. Lounge/eating area has outdoor balcony as well. Top floor outdoor patio has great view.

Stayed in May 2024

Too soft bed

Clean,, nice views, responsive & friendly staff

Stayed in May 2024

Room had chip crumbs on the floor but otherwise clean

Love the hotel and breakfast

Stayed in May 2024

Nothing.

It was very clean and accommodating.

Stayed in May 2024

Suites were spacious, very clean and comfortable. Every staff member we interacted with was friendly and helpful. Nice selection for breakfast. Patio on the 7th floor was awesome!

Stayed in May 2024