Staff had a draft all on the front counter when guest are checking in. I feel that is a bit unsanitary.

Clean

Stayed in April 2025

Some front desk staff could have been a little more accommodating. The pay for breakfast wasn't very good for the amount paid

Close proximity to the highway. Near shopping

Stayed in March 2025

Disappointed that when we requested the room to be cleaned after the first night, we were told it’s done every other day throughout the stay. We only stayed for two nights which means the room was never actually cleaned for us, only the second day when you would have to clean the room anyways for check out. Although I understand I think it’s deceitful if people are only staying two nights, expected one clean given we did pay for our stay. Would advise you to apply this every other day clean only to people who are staying more than two nights so that rooms actually get cleaned for people who stay two nights given they are paying for a comfortable stay.

Stayed in February 2025

Small bathroom and toilet wasn't handicap height

Cookies and friendly staff

Stayed in January 2025

The was rat in the hallway close to the ice machine

The room and breakfast

Stayed in December 2024

Breakfast could have been better. More ready made food options would be nice

Room was spacious and comfortable. Located close to a huge mall so had plenty of restaurants close by if you have a car. But otherwise not much food options available close by.

Stayed in November 2024

All good for the price!

Clean big room with comfortable beds

Stayed in November 2024

Showers have a flow regulator on them which makes for a miserable shower experience. It’s enough to get clean but you will spend longer in the shower to get the soap washed off properly. Not what I would expect from a Hilton. No safe in the room; didn’t like that... don’t want to have to carry valuables with me when I go out to dinner. Outrageous charge for the in-room bottled water (cheapest bottles that you can buy at a warehouse club, then charging $8 for something worth maybe 10¢ Is not cool). Bottled water should be complimentary. Why is it that a $30 per night hotel room in Asia can provide free bottled water while a $120-$150 per night hotel in the US charges $8 a bottle for the same thing? Ridiculous.

Room was clean and comfortable. USB chargers were provided. Bathroom was clean. There was an iron and ironing board in the room which came in handy. Happy the room had a refrigerator. Also the hotel has plenty of free parking, which was nice.

Stayed in November 2024

Sealed window and poor air renewal.

Stayed in November 2024

Front desk was not that friendly and had an issue in my room that there was major confusion before checking in. Treated me like I was a nuisance and said they couldn’t wait until October was over so it slows down. The manager and the maintenance guy Ty were very nice and helpful

Decent location

Stayed in October 2024

The verification page for the wifi was difficult. It wouldn't come up on my phone. Was never able to get into the wifi. Asked the front desk they said it was my phone issue. Other hotel brands have easier verification methods. Not sure what Hiltons is doing. TV resets everytime its shut off to a home screen for the hotel then you have to select watch TV. I just find this annoying and unnecessary. What is this actually helping with? The between bed nightstand was not working. Figured out it was all plugged into a power strip that was turned off. But it was boarded up so you really couldn't see. Luckily I could figure it out and just get my finger in to turn on the power strip. A really silly and inconvient set up. Cable connection on TV was also broken. Had to wiggle it to make sure it stayed in and clear but came loose easily when bumped

Hotel was clean beds were soft. They provided an extra long pillow which was a nice addition.

Stayed in October 2024

The swimming pool was closed for renovation. It would have been awesome to have a hot tub or sauna in this hotel!

The room was extremely clean, the towels super plush, and the darkening shade was very helpful in getting a good night's sleep!

Stayed in September 2024

Bar opened at 5

Location

Stayed in September 2024

The water pressure in the shower was not strong, it definitely needed to be fixed

Everything was clean and nice.

Stayed in August 2024

brown around toilet base, low shower water pressure, not hand held shower head, side door access card did not work, no night light in bathroom or outside it.

Clean, easy check in, nice breakfast area, great bed, updated room

Stayed in August 2024

They were still under Remodeling

Stayed in June 2024

No complimentary breakfast

Accessible location and very neat and safe.

Stayed in May 2024

1. Lack of proper dinner facilities, in spite of having a restaurant in the hotel. 2. The design of the hotel, wherein the elevators were in one end of the building instead of bring in the middle.. This required a rather long walk to the room.

The size of the rooms and the cleanliness. Also Leena at the reception was extremely helpful in helping me with a room booking at the last minute.

Stayed in May 2024

We only spent overnight and came back late and trying to sleep Longer but unfortunately something happened that made the alarm clock went off

It’s started quiet but 6:30am the fire alarm went off😂😂😂

Stayed in May 2024

I think breakfast is too expensive, and I wish they put benches back outside when the weather gets better .

I like the location, siren of area

Stayed in May 2024

The bathrooms poor design when they did the renovation. Now that the floors are even with the shower there were no mats to step on so water is also on the bathroom floor since the shower curtains are several inches above the floor and will have to be careful walking across the bathroom to get a towel which is about six feet from the shower since no towel holders are near the shower. An accident waiting to happen. Second night there no room service.

The location was close to where friends and relatives were.

Stayed in April 2024

It felt like some areas were a bit tired (stairwells, lifts etc)

We were aware of the property and the location before we went so none of it was a surprise. We didn't have breakfast at the hotel.

Stayed in March 2024

Found the room upon arrival not thoroughly cleaned, specially the washroom.

Good value and variety of choice was good.

Stayed in November 2023

N/A

The staff was super friendly and helpful with any questions. The room was so clean and comfortable and there were plenty of towels! Breakfast was just wonderful and they had lots of extras like the bar, food and beverages for purchase and a very nice lounge area.

Stayed in October 2023