Reviews of Hampton Inn San Jose Cherry Ave, CA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5190 Cherry Avenue, San Jose, CA 95118, United States
#16 of 63 hotels in San Jose
Guests' ChoiceReview Score
Based on 879 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.0
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Facilities
8.7
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Staff
8.8
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Value for money
8.5
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Free Wifi
8.1
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Reviewed: May 6, 2025
John
United States1 review10“Everything I hoped for”- • Leisure trip
- • Solo traveler
- • King Room - Hearing Accessible
- • Stayed 3 nights
Nothing. It was all wonderful
The staff was great
Stayed in May 2025
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Reviewed: May 6, 2025
Habonaz
Israel23 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
at first the room we got had a strange problem (the room literaly vibrating). we arrived late but the staff did their best to find another room for us.
It's a convenient stay, has all the basics, breakfast is basic but good enough, has enough parking lots, staff is helpful and kind.
Stayed in April 2025
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Reviewed: April 25, 2025
Carmen
United States1 review10“Great clean and beautiful place to stay with family! I recommend 100%!”- • Leisure trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Staff was very helpful, and friendly! I love that the rooms were super clean and very luxurious, especially for the price. I will definitely book our family here again!
Stayed in April 2025
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Reviewed: April 22, 2025
Mark
United States9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Close to everything I needed.
Stayed in April 2025
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Reviewed: April 6, 2025
Bonnie
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Really clean, not cramped, kind staff
Stayed in April 2025
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Reviewed: March 27, 2025
Michael
United States1 review7.0Good- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was excellent except fan from heating unit was very loud. Room was a little musty smelling.
Stayed in March 2025
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Reviewed: March 22, 2025
Helen
United States15 Reviews10Exceptional- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
None
Clean and quiet.
Stayed in March 2025
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Reviewed: March 18, 2025
Pamela
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Where the Ice machine was
Breakfast Comfortably
Stayed in March 2025
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Reviewed: January 29, 2025
Keld
United States84 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing
location
Stayed in January 2025
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Reviewed: January 25, 2025
John
United States3 Reviews9.0“Enjoyed the stay, good value.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
TY - getting "live TV" (i.e., normal cable channels) to work was a challenge every time TV was used.
Nice facility, good location.
Stayed in January 2025
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Reviewed: January 18, 2025
Tracy
United States3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The last couple times we have stayed there, one of your elevators was down. We could of used more towels.
This hotel is the perfect location & close to freeways
Stayed in January 2025
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Reviewed: January 14, 2025
Ana
United States1 review9.0“Great”- • Business trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast and tea/ coffee available free of charge
How clean and new it was
Stayed in January 2025
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Reviewed: January 2, 2025
Kathy
United States8 Reviews9.0“Well go back”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Good place to stay
Stayed in January 2025
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Reviewed: December 30, 2024
Janice
United States28 Reviews9 helpful votes8.0“Nice stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
They were doing construction of lights in our hallway so very hard to get through to our room.
Perfect location for us to visit friends in the area. Breakfast was included and it was good.
Stayed in October 2024
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Reviewed: December 28, 2024
Katie
United States16 Reviews9.0“My stay was very nice. I actually have no complaints.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The only thing that was annoying was the refrigerator made a lot of noise and it was very difficult to sleep. I eventually turned it off.
Very close to where I was visiting. I was able to get a room on the first floor close to the front door and breakfast area. Very clean and had all the amenities I was looking for.
Stayed in December 2024
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Reviewed: December 27, 2024
Keldn
United States84 Reviews5 helpful votes8.0“Great location”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
The quality of the included internet was not very stable
Location and comfort of room. Very friendly staff.
Stayed in December 2024
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Reviewed: December 24, 2024
Susan
United States1 review8.0Very Good- • Leisure trip
- • Group
- • King Room - Mobility/Hearing Accessible - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Close to stores and restaurants. Clean rooms/bathrooms
Stayed in December 2024
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Reviewed: December 18, 2024
Richard
United States18 Reviews5 helpful votes9.0“Quiet, clean, and ideally located for our business in San Jose.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Honestly, we have used this Hampton Inn several times in the past six months and encouraged family to stay here as well. I really have nothing negative to share.
The location, just off the 85 and Almaden Expressway is great when you need to do business or visit South San Jose and the Almaden Valley. The proximity to Almaden Lake, the Los Alamitos Trail, Trader Joes, Costco, Whole Foods, and Safeway are a plus. The breakfast was more than adequate and the staff seemed genuine in their attention and greeting.
Stayed in December 2024
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Reviewed: December 17, 2024
Estrada
United States15 Reviews9.0“Great”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything
😃
Stayed in December 2024
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Reviewed: December 10, 2024
Karen
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Fox news continuously in the cafeteria. 🤮
It was ok
Stayed in December 2024
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Reviewed: December 9, 2024
Ellen
United States17 Reviews8.0“This is the place to stay when you have a loved one at the San Jose Kaiser Permanente Hospital.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
My only issue was that no matter how I tried I could not turn off the fan. The switches on the wall indicated I had turned it off but it never stopped running. I know I could have called for assistance but I did not feel like having someone come into my room in the middle of the night. Next time I will check before going to bed. That was on me.
Good & safe location with easy & free parking. I appreciated the walk-in shower. The lotions, soaps, shampoo, & conditioners were fully stocked in the bathroom wall and inside the shower. Breakfast was adequate and filling, and the food/dining area was clean well cared for. Nice soft pillows and a comfortable bed. Convenient location beside a nice outdoor shopping center where you could walk to find something to eat, which is a big plus. I have stayed at this location before & would recommend it.
Stayed in December 2024
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Reviewed: December 1, 2024
Cheryl
United States2 Reviews10“This is the third time I have stayed in this location and I will be back next year”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 6 nights
- • Submitted from a mobile device
I often saw staff cleaning the floors surfaces. The Inn always looked very clean . This is important when there are so many germs around
Stayed in November 2024
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Reviewed: November 18, 2024
James
United States1 review7.0Good- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Staff at front desk did not provide water bottles as a courtesy. Instead, they wanted to charge us because we booked through Booking.com instead of Hilton/Hampton Inn directly. We thought that to be very unfriendly for a four night booking.
Breakfast was very acceptable.
Stayed in November 2024
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Reviewed: November 16, 2024
Rebecca
United States11 Reviews9.0“A little pricey however very comfortable rooms I enjoyed my stay”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t like how the walls weren’t sound proof, you can hear your neighbors easily. There wasn’t a pool or jacuzzi however there was a small gym. The dryer stopped working when I already used the washer so my clothes were wet couldn’t dry them however, the front desk staff reimburse me for the money that I put in the dryer, trying to work it.
Clean room, no bugs, well working heat&cooling system, comfortable bed, easy to hook up to the apps offered on the tv, housekeepers were awesome, the quality shampoo,conditioner, body wash,& lotion dispensers in room complimentary of the hotel. Delicious breakfast hot and cold options free to all guests every morning.
Stayed in November 2024
