Our room was hot had it on 60 the whole night. And we sweat the whole night. Never cooled off !

Location was great and the breakfast buffet was awesome.

Stayed in April 2025

Bathroom area around toilet is tight! Also location isn't particularly attractive but I felt like this was more of a business hotel. Easy access though to Walmart etc with our using the highway.

Large comfortable suite - very clean and quiet even though it was right next to the lift and had adjoining door- my two biggest no-nos... Really didnt hear a thing thought except for slight lift noises in the night that wasn't really a problem. I'd stay again though as the room was very comfortable and had a small kitchen area too. Very close to Galleria Mall which is worth a visit.

Stayed in May 2025

Air conditioner did not work the 1st night and we didn't get our room cleaned. Toilet flushed very slowly.

Location

Stayed in May 2025

Hard to say. I pretty much enjoyed everything. I guess I didn't know that there was breakfast, but I didn't really wake up early enough to get breakfast anyways.

I came to the hotel for a convention where I had an art booth. Loading and unloading all of my equipment and material was super easy, and the parking garage was close to the facility with lots of parking. The room was incredibly large for the price point, and the bed was soft and comfy. The staff were all super friendly, and for the most part were incredibly accommodating, especially for the events that were taking place.

Stayed in May 2025

Overall great place to stay

Stayed in April 2025

Great

Stayed in March 2025

I wish I could have got a room on the side facing the pool

I like the location and the staff was amazing

Stayed in April 2025

The ladies reateoom down stairs by the escalaters ran out of toliet paper.

The cafe coffee and ready made breakfast sandwiches were great. The staff at the check stand were very nice and helpful.

Stayed in February 2025

The price of the room, you are really paying the Tax not so much the room because the room is quite basic and doesn’t match the high price of over 260. And the rooms and hotel in general I could tell that the construction was rushed for sure and quite sloppy in certain areas.

I loved the secured parking garage, and the security I felt very comfortable leaving my car there. The sheets were very soft and breathable but also keeps me at a comfortable temperature. The TV was really nice and i find the welcome feature on the TV to be really neat. It’s said Welcome Iesha, I thought that was really cool. A combination of the view, TV features, and amenities made this hotel stay a unique and enjoyable experience.

Stayed in February 2025

I did not like that there were no readily available valet attendees. My brother and I arrived late in the evening (12/6) and were met with a very kind valet attendee; however, he told us that they were no longer accepting vehicles for valet. My reaction, "This is the Hilton?" The following day, I met with one of the Valet attendees and he had stated that he had to work a double because his relief hadn't come, but he gracefully garnered my brother and I valet services. I enjoy staying at many of the Hilton locations and was a bit shocked that this location didn't quite deliver the expected experience. However, it is not because of a lack of effort. The customer service was excellent all around, and everyone made me feel welcomed. Good Job, but let's improve!!!

The hotel was very nice. They staff was courteous, friendly, and very helpful. Perfect location for ventures.

Stayed in December 2024

Cleanliness

Booking

Stayed in November 2024

Pool is open until January, but not currently heated in October.

Elevators! Beautiful outdoor pool (but not heated), easy location to get to restaurants and shopping!

Stayed in October 2024

No free breakfast, no welcome package for guests.

Location , rooms and facilities

Stayed in October 2024

My favorite was the bed and how comfortable it was. I slept the best there those nights. The food was also awesome and breakfast was the best, a real class act!

Stayed in October 2024

No microwave in our room. No room service for making bed and fresh towels.

Spacious

Stayed in September 2024

Bathroom size

Loved everything

Stayed in September 2024

The Views Of The City And The Fast Moving Elevators.

Stayed in August 2024

I did not want to be texted by the front desk about how things are going. That was slightly intrusive.

Clean, quiet, the pool helped with the hot weather. Was very helpful to have a restaurant open late.

Stayed in August 2024

Dry nice and clean! Loved everything about our stay here.

Stayed in July 2024

NIL

Staff attentive to all our requests. Comfortable room, luxurious facility. Thank you!

Stayed in July 2024

N/A

The property is beautiful, well located, and very quiet

Stayed in June 2024

What I didn’t like about the property was that we didn’t have a microwave in the room.

I loved it. Stuff was very nice.

Stayed in June 2024

Everything was just amazing! The most comfortable bed I’ve slept in!

I didn’t have breakfast.

Stayed in May 2024

Not having a complimentary breakfast

The rooms were great and staff took great care of them for us. Everything was easy regarding check in and check out and staff was kind. The pool was GORGEOUS!!!

Stayed in June 2024