It wasn’t that clean. Room was old looking.

Location was great!

Stayed in May 2025

Rooms are old and very sterile

Christy from the reception was super friendly and did an awesome job!

Stayed in April 2025

The lack of other things to do like a kids indoor park

The fact that they give you all the towels you want it!!

Stayed in March 2025

During peak hours, the bar got crowded. The staff was working hard, but maybe they could add a second bar during high season? That would be awesome!

Nice location, walking distance to nice restaurants

Stayed in March 2025

It’s a bit old and rooms need to be refreshed

Location next to the beach Breakfast was great (a lot of healthy options)

Stayed in March 2025

The pool lounge chairs were old / ratty / very low quality compared to other places I've stayed. There was a sewage smell near the hot tub -- I could see pipes / mechanicals under the pool deck in that area, so I don't know if there was ongoing maintenance or what. The hotel could have been a bit cleaner overall. One day there was a horrible smell in a hallway trashcan and it wasn't taken care of for about 24 hours. The pool and deck was giant and yet crowded and loud. I think an adults only pool and separate kids pool would be nice. It was hard to find information about the gym and spa. The website really sucks and doesn't display basic info like hours of operation. There is a QR code with info but I'm sick of QR codes. Just update your website! The resort fee was kind of bogus. Aren't we already paying for the resort?

I liked having 24 hour access to the gym, which had everything my husband and I needed (basic gym equipment). The on-site restaurant had some vegetarian options (but could have used more). The bed was nice and comfy, and the TV had HGTV which is the only channel I need.

Stayed in March 2025

The outdoor pool was very disappointing. The food/bev service is understaffed and the beach chair towels are so thin they must be 20 years old and are tattered. There was 1 wait person to service a completely packed pool area. Also the beach chairs at the beach are in terrible shape. They are sandy, uncomfortable and there is no signage that you must pick up towels before you walk to the beach - so you have to walk back to the hotel if you want towels on the beach. Never had a hotel set up like that.

The staff was helpful and well trained. Location was beautiful and the food was pretty good. Rooms were comfortable and very clean. And the hallways themselves were quiet and peaceful. Also - having the food and beverage cart drive up and down the line of beach-goers is genius! Driver from Detroit - you were a hoot and best part of the day.

Stayed in March 2025

Location

Stayed in January 2025

Cost Cost for breakfast

Location Price for parking Clean

Stayed in March 2025

Room service was problematic. Food is good, but just getting through to place a breakfast order was impossible on 4 of the 7 days we were there. Understaffed, I heard.

Liked the location, facilities, and spa

Stayed in March 2025

My pancakes were ice cold

Buffet was a little expensive I thought.

Stayed in March 2025

Room , old

Outside & location , breakfast

Stayed in February 2025

The only quibble is one that I experience everywhere these days: the down comforter seems to have replaced the comfortable spreads of yore, turning the bed into a sweat lodge. Not sure why this trend has gained the ascendancy, but it seems to be universal and everyone feels the need to copy it.

The location was perfect - close to good restaurants and shopping, and right on the beach! All of the staff were friendly and helpful, and dinner at the Deck at 560 never disappointed.

Stayed in February 2025

Needs more restaurants!

Cleanliness

Stayed in January 2025

Shaded pool, 1/4 had sun during the winter months.

The amenities were nice...has all the comforts of a good beach vacation!!

Stayed in January 2025

The rooms were updated and spacious. The staff was wonderful. I was a little disappointed in the room service. Every time I called for room service I had trouble getting through. Once I was able to get through with the front desk was able to get me through, they were lovely and quick. My other major concern regarding this resort was the long line for bar food and bar drinks during the day. The weight was long in order to receive your food. Line was long in order to order drinks. There was no service at the pool, other than waiting in line.

Stayed in January 2025

Long wait times

Stayed in December 2024

Weel kept - yet feels a bit aged

Location on the beach

Stayed in November 2024

Can be hard to get a good spot at the pool that is in the sun

The staff were extremely accommodating and friendly. Very large room with partial beach view. Accommodations were kept nice and clean.

Stayed in December 2024

Rude Check in staff

Location

Stayed in December 2024

Only had 2 working elevators. We had to wait long period of times to get to our room on the 8th floor.

The hotel itself was clean. The room was clean and bed was very comfortable. View was excellent. Location was great everything was in walking distance.

Stayed in December 2024

the elevator was so slow, and they have only one for entire hotel!

Excellent Location, and the easy access to the beach !!!

Stayed in November 2024

Buffet too expensive, coffee maker in room didn’t work

Very clean and easy beach access

Stayed in October 2024

Pay for parking

Stayed in September 2024