The door had a terrible creak.

Stayed in January 2026

Room service was great expensive but very good especially the woman who brought me the food her name was Rosie

Stayed in January 2026

I really dislike valet parking.

The location was close to the Convention center.

Stayed in January 2026

We went to the bar one evening and ordered two beers. There was no menu to refer to. I got a small beer. My husband got a large beer. We presumed it would be the average cost of what you pay for a beer in a restaurant. However, when we got the bill, we were shocked to see the prices. My small beer was $12. Maybe I can live with that. My Husband’s beer was $17. We thought that was extravagant and overpriced. We were with friends who got cocktails and their cost was lower than beers! I highly encourage management to review the prices in the bar. And always have a menu out for customers.

The hotel is clean and comfortable. We also like the location as you can walk quite easily to restaurants and shopping. The staff was friendly and helpful. A shout out to both John Carlos at the front desk, who helped us with a special request. As well as Katrina in the Restaurant, who was a ray of sunshine. ☀️

Stayed in December 2025

Staff was wonderful. Very pleasant and very responsive. Especially the restaurant staff - Jesus, Tino and Anselmo. The Housekeeping staff was excellent too - especially Enrindira.

Stayed in November 2025

Convenient and friendly staff, great bar, helpful and clean

Clean had everything we needed

Stayed in November 2025

Excellent customer service

Stayed in November 2025

Expensive.

Location.

Stayed in October 2025

Stairs to the second floor would be good, as it was inconvenient to scramble for elevator space during busy times and accidentally go up to much higher floors before getting to a floor immediately above the lobby Adjustments can be made to: -Elevator programming/algorithm -Elevator card readers

Location was excellent Check in and checkout were seamless; communication was good Smaller hotel size allowed for better service Daily housekeeping is an increasingly uncommon -Did not need to request it each morning -Reception & housekeeping communicated with me to make scheduling adjustments as needed (minor miscommunication once but with no major inconvenience) -Lobby/lounge spaces well appointed Appropriate staffing based on occupancy

Stayed in October 2025

The suite did not meet my expectations the extra area with sink fridge felt like motel quality. We had dinner downstairs at restaurant and it was expensive, food was not worth the price. Food not good.

Staff was very nice , and location

Stayed in September 2025

Bathroom door and Pool was okay.

Location, Friendly Staff, Fast valet even when busy, Good size rooms, and Parking.

Stayed in September 2025

Nothing

Comfortable room with all you need.

Stayed in June 2025

Acoustic isolati in of the rooms to be improved

Stayed in July 2025

no coffee available during certain hours. Price was high

location, cleanliness, restaurant

Stayed in May 2025

I don't appreciate that there was no free breakfast like other hotels. For the money I dropped, that is the least ya could do. Also, I didn't like the balcony room was next to the NOISEY hvac system nest door.

I liked the friendly staff. I liked the heated pool. I liked the bed. Food was good.

Stayed in June 2025

Better lighting in rooms. Very dim. Bathroom needs an overhead light as well. Rooms had a corporate feel.

Breakfast room service was very good and quick. The rooms and hotel in general were very clean. Rooms were cleaned daily and towels replaced. Toiletries in bathroom were very nice. The Lobby "store" had good food items for a quick bite. Sandwiches were great.staff was very nice.

Stayed in May 2025

Vallet only parking was the only on-site option. And it is not included. $30.00 dollars a day extra.

This location was easy to get to and close to dinning and shopping.

Stayed in April 2025

The staff and location was great the room was clean

Stayed in March 2025

Bathroom door was quite odd.

Stayed in April 2025

Location and clean room

Stayed in February 2025

The parking conditions are very poor. For example if you don't pay extra you must go down to the 1st floor exit the hotel, enter to another staircase, find the floor your car is (no elevetor) end go to the other parking lot.

The hotel was clean and the staff was helpful.

Stayed in February 2025

Having to pay for parking through a third-party lot. I recommend you valet since it is only a couple of dollars more.

The location

Stayed in December 2024

Shower was a bit outdated, would be nice to have a detachable shower head. No exhaust in the bathroom. For the price per night would have been perfect if breakfast was also included. No Netflix, it's pay per view, even old movies.

Location was good. Room was clean, bed was comfy. Staff was helpful and nice.

Stayed in January 2025

Teeny bathroom, no water pressure

Very quiet rooms.

Stayed in December 2024