It's a rundown place: appliances in the room were not working, the sitting surface in the hot tub was difficult to sit on it was so scratchy.

Location was great for the price: really close to slopes

Stayed in March 2025

-1 front of house staff employee was beyond-extreme-rude. not interested/not happy. -the bartender (lady) was rude and dismissive -rooms are dirty & smelly, hotel overall in poor condition, while it's expensive

-very easy access onto the hotel premises from the parking lot -and super close to the ski slopes -1 front of house staff employee at the reception was super sweet

Stayed in February 2025

Amenities and service were a little lacking at the hotel.

Location

Stayed in February 2025

My room was not so clean upon arrival. Hairs and dirt on the bathroom floor and at the front door. The walls are paper thin and you can hear the plumbing/showers all around you. Thankfully it gets quiet early and no one was up in the middle of the night!

Comfortable beds, good water pressure in the shower, good amenities (hair dryer, space heater, humidifer), lots of storage space and hooks. Filtered water available in the lobby. It was super helpful to take the Viewline resort shuttle to/from the airport.

Stayed in March 2025

Room hot aircon didn’t work well Building pretty run down, toilet blocked up

Did not have breakfast

Stayed in March 2025

Very run down property. Marks on the walls, heavy wear and tear visible in the room and the common areas. Decent level of amenity but it's a building obviously at the end of its useful life. Great budget option but steer clear if you're fastidious or fussy about accomodation

Friendly and helpful staff. Convenient location for skiing and access to the Snowmass Mall area.

Stayed in February 2025

Staff unprofessional. We asked for room cleaning twice and they never sent anyone to change our sheets or towels during our entire 6 day stay. We got a parking ticket on the first night since the staff forgot to add us to the parking list. Room was dirty when we got there - still trash in the trash cans and dirt on the floor.

Good location. Decent room.

Stayed in January 2025

The receptionist wasn’t helpful and hotel needs a good refresh. Loud music till the morning and not clean.

Nothing much it was tired and unclean

Stayed in January 2025

The rooms were very tired, old and very average. Check in was 4pm we arrived at 5pm and our room was still not ready, staff at the front desk took an hour to check us in and hardly talked to us at all. Very poor customer Service.

The location was great, close to lifts, restaurants and shuttle service.

Stayed in January 2025

Room was not vacuumed when we arrived. There were crumbs and small plastic/trash items on the floor. I asked for the room to be vacuumed and it never was. Walls were thin and room was loud. We could hear traffic on the street, people yelling, and walking/ski boots above us and outside. Also walked out to 3 parking tickets on my car (staff quickly said they'd fix it) because staff entered my stay information incorrectly. Bathtub was clogged and dripped all weekend. Asked housekeeping about this, but was never addressed. I'm just not sure they cared all that much? Photos show two hottubs. One was out of operation, leaving only 1 small, outdated hottub that got crowded quickly. Overall, this hotel relies on their great location, but could use attention in most other areas. Although cheaper than others in the area, I still expect a cleaner, quieter room for $400 per night.

Location to Snowmass Mall and ski slopes was amazing. Easy to rent equipment and take a short walk to Village Express lift. Close to free shuttle to Aspen. Breakfast sandwiches for purchase in lobby were good alternative to not having a restaurant on site that served in the morning. Dinner food from the bar was decent. Linens were clean and main bed was comfortable (would not recommend the bunk bed)

Stayed in January 2025

early check out time (10am). No lights outside the front door, so hard to find the right unit and enter key code at night. The bed sheets had holes in them. Wish I could have found a hotel room since I just needed a place to sleep for the night and not a whole condo (at least the hotel room would have coffee and later check out)

nice decent size condo, clean with nice bathroom.

Stayed in August 2024

Keurig machine in the room but no k-pods or coffee cups, so useless...and no one at the front desk in the early morning to assist

bed was comfortable and the room was spacious for the price

Stayed in October 2024

Fridge didn't work, called twice with no resolution, also card was pre authorized twice putting a hold on money that could of been spent doing other activities

Close to everything

Stayed in September 2024

Rude and unfriendly staff. (She arrived pissed, continued in a bad mood. No "hello". Just a "name?") Dirty, creepy and dark corridors

Good location Big room Clean room Friendly cleaning staff

Stayed in September 2024

Location

Stayed in September 2024

The room was run down. The floor is buckling. The light above the bathroom sink doesn't work. The coffee maker is broken. They ran out of coffee and only had decaf. There's a drawer that opens by itself.

There was a nice shuttle service provided by the next door property.

Stayed in August 2024

Too expensive for an extremely out dated hotel.

Stayed in August 2024

There was no staff when you needed something. We wanted to sit by the outside fire and it didnt work. The room wasn't comfortable and that carpet stunk.

Location in Snowmass village.

Stayed in August 2024

Our window frame was broken and it wouldn't lock closed, and our neighbor had apparently knocked the glass out of his window from the inside and was still living in there with broken glass all over his balcony. The water pressure in the shower sucked and took a while to get warm, however we had spent the 5 days prior camping in the literal desert so any water was amazing at the time. Let's talk about the coffee. Keurig coffee maker would have been a nice touch if there wasn't only decaf K-Cups in the room. Seriously? Decaf? On vacation? C'mon now, that's amateur hour stuff. There was 1 dead baby roach on the bathroom counter, but I didn't see any scurrying about. Seems as though they have been taking care of that issue, so no big deal. Hotel staff was basically non existent, other than seeing housekeeping out in the morning before we checked out. Not even a bartender to be found when we arrived (albeit we got there a couple hours before check in), let alone any front desk staff. Didn't see anyone on the way out, either. There were basically zero available electrical outlets in the room, and only 2 USB ports on the alarm clock, and one on the TV if you are smart enough to look for it. Who only has 3 USB powered devices these days, especially between a couple? Pricing, overall, wasn't appropriate for the accommodations, however you are paying for the location, so I get it. There was some exposed wiring along the wall behind the bed, which is absolutely against any form of safety code. It should, at a minimum, be concealed in conduit, not hanging out of a hole in the drywall and strung along the wall/floor to a box behind the bed. Sketchy AF.

Our balcony had a great view. The bed was comfortable, and the room (although very dated and a bit DIY looking) was comfortable without AC. The fridge was ice cold as well. They had pet water dishes placed around the lobby to make sure everyone's furry friends didn't go thirsty, super cool. Checkout was easy, I just dropped our room keys in a box and left without seeing anyone.

Stayed in August 2024

Check in process took a long time, like an hour long! We booked a king room with balcony only to find out it was not available and we “were upgraded” to their new property down the street. However, we didn’t get a room with balcony. The parking is not in the property, it is out in the street. Staffing is spread thin, shared between 2 properties. Wildwood getting the short end since is low end compared to the new property- Viewline. Upon check in, staff doesn’t even tell us the amenities available, check out time, parking, basic stuff about the hotel….

Stayed in July 2024

No AC in the room, had to sleep with the door open.

It was located in a great area.

Stayed in July 2024

The cleanliness!

Liked the location!

Stayed in July 2024

It was very dirty

It is in Snowmass

Stayed in July 2024

Staff was not available upon checkin or departure. No A/c had to prop fan in window.

It was close to Fanny Hill.

Stayed in July 2024

Needed significant work as a resort

Location, front desk manager addressed our issues.

Stayed in July 2024