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  5. Reviews of Holiday Inn Washington D.C. - Greenbelt Maryland by IHG

Reviews of Holiday Inn Washington D.C. - Greenbelt Maryland by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7200 Hanover Drive, Greenbelt, MD 20770, United States

#6 of 6 hotels in Greenbelt

Guests' Choice

Review Score

Based on 317 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    7.0

  • Location

    7.6

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.3

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 3, 2024

    7.0
    Renovations
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the fact they were renovating the lobby area and you couldn't come through the front door. There were NO SIGNS to say enter around the back.We had to drive around the building to find parking.We came down to the lobby on Sunday morning and it was dust everywhere from the workers breaking up the tile on the floor.Every time we came to the lobby area to leave out it was a different route from the day before.Sooo much confusion.

    Stayed in December 2024

  • Reviewed: November 11, 2024

    5.0
    Did not meet my expectations
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was disappointed when told the breakfast was not included in my booking. The front desk could have handle it more nicer.

    Stayed in November 2024

  • Reviewed: October 2, 2024

    5.0
    Fair
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was not clean

    Property is under major renovation.

    Stayed in September 2024

  • Reviewed: August 20, 2024

    6.0
    Good.
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast

    It was close to the event.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Stood there 20 mins and no one was at check in desk, hotel remodeling (desperately needed)....bathroom didn't look like it was ever cleaned

    Cold ac....comfortable beds

    Stayed in August 2024

  • Reviewed: July 22, 2024

    5.0
    Dirty Rugs
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like thr fact that my kids was not able to take theot shoes off because the rihs were very dirty and there feet were nasty. So they was not able to play on the floor. The glass casing on the table had mole under it. All else was ok.

    I liked the location of where it was.

    Stayed in July 2024

  • Reviewed: June 15, 2024

    5.0
    We just stayed for one night, we were on a road trip. Very outdated.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything seems outdated, specially the bathrooms, the showers are stained. We had to change rooms because the tv in my room did not have working cable.

    Located close to I95 so it was very convenient as we were on a road trip

    Stayed in June 2024

  • Reviewed: June 1, 2024

    7.0
    It was ok
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charge breakfast

    It was good location

    Stayed in May 2024

  • Reviewed: April 30, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    HVAC was not adjustable. Loud fan blowing constantly. TV was very awkward.

    Location was fine. Staff was very nice. It was clean and safe. Parking was good. Not much else going for it. Coffee in room was adequate.

    Stayed in April 2024

  • Reviewed: January 17, 2024

    7.0
    I was going to a party nearby and just needed a room for the night so I wouldn’t be far and didn’t have to drive. It was
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    You could tell there were some sort of renovation going on at the hotel. The bathroom floor needed to be cleaned. It wasn’t nasty, just looked a little dusty.

    The bed was actually comfortable.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    6.0
    It was ok. I just couldn’t watch tv and sat in the dark.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No working appliances.

    Clean

    Stayed in December 2023

  • Reviewed: December 25, 2023

    7.0
    Good
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Drainage in the bathtub. The shower had less water coming out because the tap was still running and it created a pool in the bathtub.

    Location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was told breakfast was not included even though it said it was when booked and tried to charge $15.

    Easy access off highway.

    Stayed in December 2023

  • Reviewed: November 2, 2023

    5.0
    Stay was good building just needs a make over
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs upgrade

    Didn't have it

    Stayed in October 2023

  • Reviewed: October 29, 2023

    5.0
    This was my first time staying at a Holiday Inn and it wasn’t a good one.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrived at the hotel, there was no one at the front desk. We waited a few minutes then we said hello to see where the receptionist was. She came out and not even a hello, the first thing she said was “what’s the last name. We did greeted her but didn’t get anything back from her. Our room was on the third floor, it’s under renovation which is understandable. When we got to our room, there was hair on the bathroom floor, the room smelled moldy, and dusty, the carpet looked like it hasn’t been vacuumed. We opened the refrigerator to put a few bottles of water and juice in, it smelled like stale food. The freezer was filled up with water and inside was dirty. When we checked it was not plugged it. When it was time to take a shower, the water was settling in the tub. The water took a very long time to go down. The room was so dusty, it triggered off my allergies.

    The location was perfect, it was only 10 minutes away from the event I was attending.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No on-site restaurant.

    Location to Metro.

    Stayed in October 2023

  • Reviewed: September 13, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit run down but it wasn’t bad for a holiday inn. Price was alright. 30 minutes from DC make it pricey but it looked like there were a lot of empty rooms. Felt like price gauging.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't get into pool

    Breakfast was amazing

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    Fair
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot. Most of everything. This didn't look like America.

    Can do a lot better!

    Stayed in July 2023

  • Reviewed: July 14, 2023

    6.0
    Would probably stay again, if I needed to.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    The front desk staff was very abrasive with another customer, yet I booked anyway. While they were not as rude to me, they were definitely intentionally deceptive!

    Beat sleeping in the car or on the street! Bed was huge. Wet bar war convenient. Mood definitely conducive for relaxation.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    6.0
    Not bad
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check your bill BEFORE you sign. The price I was quoted was not the price I paid. I did not have on my glasses and they would not correct it, because I signed it.

    The room exceeded expectations. The facility was not impressive, but the room was clean, I had good quality bedding and towels. There was a refrigerator, freezer, and microwave. The tv was on and it was large. Given the exterior and price, I was impressed.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Broken toilet seat Door key needed several attempts Coffee pot was quite a dripper We were provided just one towel

    Stayed in May 2023

  • Reviewed: May 26, 2023

    5.0
    In conclusion if you don't want to feel like a victim and have your car broken into don't stay here
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The parking was bad especially that my Daughter and my Daughter in law car was broken into and when they went to the front desk to complain about it the front person did not care and said that there was no security cameras on the property ..they did not even offer to call the police ..I think some other person's car was broken into and they also disregarded them as well. Also the breakfast was not included and you had to pay an extra 9.95 to eat there. Even though I will not have any reason to stay in that area again but if I had to I will not stay in that at The Holiday Inn Washington D.C. Greenbelt Maryland ever again.

    even though The beds where comfy and the room was clean. It was good for what we needed.

    Stayed in May 2023

  • Reviewed: March 18, 2023

    7.0
    perfect
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in March 2023

Showing 1 - 25

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