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  5. Reviews of Homewood Suites by Hilton Metairie New Orleans

Reviews of Homewood Suites by Hilton Metairie New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2730 Severn Ave. , Metairie, LA 70002, United States

#1 of 17 hotels in Metairie

Guests' Choice

Review Score

Based on 150 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.9

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2025

    10
    Perfect choice
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I have no complaints.

    Everything! The room was nice and clean. A very nice relaxing outdoor sitting area with bbq grills which is next to the pool. Great for a nice getaway, vacation, business etc.

    Stayed in March 2025

  • Reviewed: January 7, 2025

    9.0
    Overall, we had a great stay!!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Not enough hot water during showers and water pressure not as strong as we would have liked.

    Beautiful, spacious room.

    Stayed in January 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Softness

    Stayed in December 2024

  • Reviewed: December 20, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Would like to see more variety with Breakfast. When you stay every week the same things get old

    Clean and well kept

    Stayed in December 2024

  • Reviewed: December 10, 2024

    9.0
    The room was clean and spacious which made It a very comfortable and pleasant stay.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    We had a minor issue, on the last day there seem to be a leak in the bathroom.

    I liked the very spacious room.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    10
    Great hotel, clean, great beds. Wonderful breakfast and nice and helpful staff!
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean comfortable beds

    Stayed in October 2024

  • Reviewed: October 18, 2024

    10
    Dreamy sleep in a dreamy room on a dreamy pillow
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to not like! :o

    This hotel is a hidden gem. It was easy to get to and so clean and quiet and nice. It had a ton of value for the price of the room. I plan to make this my go to stop before every cruise I take from NOLA

    Stayed in October 2024

  • Reviewed: October 11, 2024

    9.0
    Overall I love the room.It was very spacious. The staff was very accommodating!!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevator was broke the entire time we were there..It was frustration for me..I have knee issues.Only one elevator worked and was not near my room.

    The property was very nice and clean..The staff was friendly and very accommodating.. We enjoyed our stay..The breakfast was just ok..They only served bacon on 1 day.No pancakes or waffles or biscuit. I loved everything but the breakfast. I would give the breakfast a 4 out of 10..

    Stayed in October 2024

  • Reviewed: September 16, 2024

    8.0
    My stay was great
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast selection being limited.

    The stay was great. I enjoyed the shower and bed the most. Also, the side door would jam, but one of the staff members was gracious enough to spend most of his day fixing it even though that was not his assigned job.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    10
    A welcome and comfortable respite from the heat after suffering through Hurricane Francine.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was a bit cold, though delicious.

    We booked a room late Friday night because we still didn’t have power after the hurricane and the check-in process was quick and seamless, even though we checked in with our dog. The room was exceedingly clean and comfortable, breakfast was delicious and it was very quiet. We would certainly stay again.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    10
    Had a wonderful time everything was wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good, just needed some waffles

    Stayed in August 2024

  • Reviewed: August 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing negative to report.

    Upon arrival, the front desk employee greeted me in a very friendly and professional manner. The room was very clean and comfortable. The breakfast was delicious.

    Stayed in August 2024

  • Reviewed: July 11, 2024

    10
    Everything met my expectations I would stay here again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I didn’t like.

    Great location for restaurants and gas stations. Quiet and staff was friendly. Room was very clean.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    9.0
    nice would go back if cheaper
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    I was in and out of room on 1st day so i did use the do not disturb sign but took it down when i left but i guess i missed housekeeping totally that day

    Needed help with WIFI and man downstairs was very helpful and had to leave early so nice to have breakfast available at 7 am

    Stayed in June 2024

  • Reviewed: June 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    not jazz music

    great

    Stayed in June 2024

  • Reviewed: June 17, 2024

    10
    Exceptional
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place

    Stayed in June 2024

  • Reviewed: June 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The cleaners, location, building and breakfast

    Stayed in June 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet in room 401 kept running.

    The breakfast was great especially the fresh cut up fruit. The front desk staff was very accommodating.

    Stayed in May 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything

    The breakfast was great

    Stayed in April 2024

  • Reviewed: March 12, 2024

    9.0
    Pleasant stay for one night. Wish I could have stayed longer.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to shops and restaurants. Very clean, spacious and well equipped.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    10
    Wonderful place
    • Business trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Food was not good but edible, coffee was weak and watery. Snack choice was great in the lobby but super expensive.

    Staff were very nice, professional and accommodating. Shout out to Ryan and Jason for all of their help and getting us checked in smoothly. Hotel was comfortable, clean. Decor is nice. Our room looked like the pictures advertised on the website. Very nice. I will definitely stay there again and again.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Great place to stay and we would go back there. A few improvements would help to make it PERFECT.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    I would like a divider between the closet/sink area and the bedroom area. When I wake up early and turn on the lights, they are disturbing my husband's sleep. Also, a slightly larger shower and toilet area would be nice. Additional shelves under the sink, on the other side would have really helped. The safe in the closet could have been a little higher so I could see it better without having to bend over so much.

    The room was very nice. I liked having a small kitchen with stove top, microwave, dishwasher, and full size refrigerator. Bed was very comfortable. My husband wants a new mattress after sleeping on the bed. Breakfast was nice and had a variety of cold and warm food. It was walking distance to some restaurants. Lobby was nicely decorated as well as the dining area. I would stay here again. Internet worked fine.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had two small stains on my sheet, probably old. Hotel like Hilton needs to pay close attention to things like that.

    Locatio

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    The hotel was nice and in a quiet area.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The 1st night, the room next door threw a party, music, screaming and yelling, several guess knocking on the door. The manager ask them to be quiet, but they did not until 4am. Thank god they checked out the next day. Also, when housekeeping came to clean the room, they threw away or took it our food that was in the refrigerator.

    The room was nice and clean. Staff were nice.

    Stayed in January 2024

Showing 1 - 25

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