Reviews of Comfort Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
811 20th Street Southwest, Jamestown, ND 58401-6132, United States
#10 of 10 hotels in Jamestown
Guests' ChoiceReview Score
Based on 89 hotel reviews
5.9Score breakdown
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Cleanliness
7.0
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Comfort
6.8
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Location
7.9
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Facilities
6.3
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Staff
7.6
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Value for money
6.3
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Free Wifi
9.2
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Reviewed: January 15, 2025
Rick
United States1 review5.0“It was an okay stay but I would not stay again. For the money you pay there should be some expectati”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
The beds were not good at all. When we opened the door for the adjoining rooms there was dog food on the floor. One of the beds had dog food by it. We were not traveling with a dog. We went to eat breakfast and the room key would not work. Check out time is 11:00 a.m. and this was about 9:00 a.m. The window had such a draft that it felt like it was open.
We had an adjoining rooms so we could visit when needed. They had a good selection of things for breakfast. We were located by places to eat and places to shop. The other people staying were friendly.
Stayed in January 2025
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Reviewed: October 27, 2024
Sharon
United States11 Reviews5.0“Night away”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Paint chip Was ok Like little nicer motel
Breakfast was fair Hope for gravy Close to cracker barrell
Stayed in October 2024
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Reviewed: October 10, 2024
Janice
United States4 Reviews5.0“It was ok hotel.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Cleaning room was needed.
Good
Stayed in October 2024
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Reviewed: July 13, 2024
Carlo
Denmark71 Reviews3 helpful votes6.0“Ok for a stop on the road”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Airco Noise Breakfast poor
Staff very supportive
Stayed in July 2024
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Reviewed: June 23, 2024
Jennifer
Canada11 Reviews2 helpful votes5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Run down, not very clean, holes in the carpet
Convenient
Stayed in May 2024
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Reviewed: May 19, 2024
Ian
Australia26 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Noisy , room is like after a long day driving, rather tired.
Not much
Stayed in May 2024
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Reviewed: May 17, 2024
Cynthia
United States2 Reviews7.0“Price good & beds were comfortable”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Needs some updating!!
Its location
Stayed in May 2024
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Reviewed: September 25, 2023
Gregory
United States6 Reviews5.0“Not so comfortable”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Upon entering the hallway smelled of tobacco smoke Breakfast was bleak and looked like it was left over from the prior day. I ate at 6:45 so maybe too early?
The location was convenient, just off the freeway
Stayed in September 2023
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Reviewed: September 1, 2023
Kevin
Canada9 Reviews1 helpful vote5.0“Good option for what I needed. A one night stay to sleep for my road trip.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I could tell the hotel was older and appeared to be undergoing some updating. My room smelled and the furniture appeared older with the chair being dirty.
Location was ideal.
Stayed in August 2023
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Reviewed: July 24, 2023
Susan
United States24 Reviews5.0“It was full. The website doesnt communicate with the hotel. We travelled on to Bismarck.”- • Leisure trip
- • Couple
- • Queen Room - Accessible/Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
It was fine.
Stayed in July 2023
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Reviewed: May 28, 2023
Joan
United States8 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location, neighborhood was of concern. Breakfast wasn't much.
Friendly and helpful staff
Stayed in May 2023
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Reviewed: December 27, 2022
Daniella
United States14 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There was no one at the front desk and the pool was being remodeled wasnt posted when booking and they we outta of lots of break stuff ...
Friendly
Stayed in October 2022
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Reviewed: October 3, 2022
Jametha
United States1 review1 helpful vote5.0“Uncomfortable/ no peace of mind”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Dirty room
Nice staff
Stayed in October 2022
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Reviewed: September 10, 2022
Thomas
United States4 Reviews5.0“Good price, comfortable bed and room but building old and needs repair s”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Poor breakfast, pool under repair, no elevator
Two cold sausages left, no hot chocolate, poor compared to other motels
Stayed in September 2022
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Reviewed: September 2, 2022
Annette
United States3 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Staff was terrific. Place is being updated so not the cleanest halls etc
Stayed in August 2022
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Reviewed: August 30, 2022
Sheree
United States17 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom too small seem wrong design..tv only one channel couldn’t get any channel, pool not available need repair, fire alarm not have special equipment for the deaf,
Slept well pillows so soft so perfect, breakfast excellent, friendly helpdesk,
Stayed in August 2022
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Reviewed: August 16, 2022
Michael
United States38 Reviews12 helpful votes5.0“Let your customers know if advertised facilities are closed”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The pool was closed for renovations and the hotel did not update this on the booking sites they're part of. This was disappointing after a long day's drive. The breakfast was horrible. The eggs seemed like they were powdered and sitting in water. The sausages were just sitting in fat. Workers' kids were eating directly from the heating trays. I like walking into a new hotel when there's some music playing in the background or even something non-controversial like the Weather Channel or Discovery Channel on TV. Here you walked in to Fox News playing.
The bed was comfortable. We didn't have an animal, but we were given a tiled, newly-renovated room. It was clean and the beds were very comfortably soft. The shower was good and as expected -- clean and no surprises.
Stayed in July 2022
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Reviewed: July 17, 2022
Samantha
United States7 Reviews6.0“Clean but amenities not what they said.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Lack of staff, pool closed and minimal breakfast
Clean and comfy
Stayed in July 2022
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Reviewed: April 16, 2025
Ypma
Canada1 review1.0Very Poor- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My employees had to share beds. They gave us wrong rooms
Stayed in March 2025
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Reviewed: February 19, 2025
Holly
United States29 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Accessible/Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
It could use some upgrades as a few of the room features were outdated and didn't quite work properly. The sink faucet in the bathroom moved when you adjust the hot/cold. Needs better lighting.
Convenient place. It was quiet and comfortable.
Stayed in February 2025
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Reviewed: February 15, 2025
Kenny
United States28 Reviews1.0“Staff is unprofessional”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The receptionist was very rude. I book the room through Booking.com. He proceeded to tell me I called decline. I noticed he did not check on his computer. This went on for several minutes. I showed him in my bank statement where I was charged for the room. He still see it declined. I showed him through Booking.com my confirmation number this went on for 30 minutes then he acts like he’s doing me a favor saying he’s gonna let it go this time. Know that I have paid for the room online I showed him my receipt in my email where I have paid for the room. it just was a bad experience. I will pass on this hotel
Location
Stayed in February 2025
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Reviewed: November 28, 2024
Hammen
United States2 Reviews2.0“Will not return.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Rusted sink and shower. Outer doors didn’t lock. Smoke alarm was disconnected in room. Curtains didn’t close all the way. And the very worst continental breakfast ever. Bagels were so hard you had to crack them to open and the dry crumbs were the only substance even with warming and cream cheese. Sausage was leftover and reheated and fried out. Juice machine was not turned on. Waffle mix was empty in machine at 630am. Person working the space was in and out on her phone and was non-English speaking so she didn’t respond to any questions.
Price was not bad and location was good.
Stayed in November 2024
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Reviewed: October 24, 2024
Emery
United States6 Reviews10Exceptional- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I love stay at the Comfort Inn. The whole experience is awesome.
Stayed in August 2024
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Reviewed: October 3, 2024
Emery
United States6 Reviews10Exceptional- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/A
I like the way the staff interacted with me.
Stayed in September 2024
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