450 Gracern Rd., Columbia, MD 29210, United States
#84 of 91 hotels in Columbia
Guests' ChoiceBased on 152 hotel reviews
4.6Cleanliness
5.4
Comfort
5.4
Location
6.1
Facilities
5.0
Staff
6.6
Value for money
5.5
Free Wifi
2.5
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End of dialog contentReviewed: February 24, 2025
Robert
United StatesI didn't like the space in the front door, and the fact that you can't get your linen from the housekeepers. There is no elevator. Some of the plugs in the wall don't work. And the dryers don't work, and the fact that the front office knows this and still allows people to use them.
I love the location i
Stayed in February 2025
Reviewed: December 22, 2024
Apryl
United StatesThe fact that they sold my double bed room and gave me a single bed room for me and my son.
The location to my event.
Stayed in November 2024
Reviewed: December 1, 2024
Gabriel
United StatesThe bathroom was not even decent, stains were on the comforter and the floor was not clean.
The clerk was nice.
Stayed in November 2024
Reviewed: September 11, 2024
Donald
United StatesSmoke smell and internet. There was no staff at the front desk after 10PM. They apparently left at 9PM.
Room was supposed to be a non smoking room. the room had a bad smoke smell the whole night.
Stayed in August 2024
Reviewed: September 9, 2024
Tanisha
United StatesThe location, the furniture etc.
It has restaurants in the area
Stayed in September 2024
Reviewed: July 22, 2024
Charleen
United StatesDirty, knats, dresser drawers would not close properly and most lights didn't work
Location
Stayed in July 2024
Reviewed: March 23, 2024
Regina
United StatesI didnt like the multitude of guys wondering around. A few approached me while i was doing laundry. Very uncomfortable experience. Obviously we use the facility at our own leisure but maybe security just in case for the women.
I liked the cozy room and how accessible thing’s were.
Stayed in March 2024
Reviewed: March 7, 2024
Michael
United StatesIt was advertised as a non smoking room but when we go to the room it stink like smoke. There was cigarette butts beside the bed. It was barely clean.
Stayed in March 2024
Reviewed: February 9, 2024
Heliodoro
United StatesEverything, staff was OK
Their was infestation, cigarettes outside everywhere, walls are dirty , fridge had ice all around , did not feel safe at night people being mysterious at 3am
Stayed in February 2024
Reviewed: November 25, 2023
Kathy
United Statesi did not like that the room had a bad smell to it. there were spider webs all around the room, that had been there quite a while. the bathroom vent was clogged with brown dust. there is no hairdryer. there is no ice maker except for ice trays in the freezer. there is no elevator. we were on the third floor with my 79 year old dad. i was not aware that there wasn't an elevator until we checked in.
i like that the bed and pillows were comfortable, and the wifi was good.
Stayed in November 2023
Reviewed: July 27, 2023
Arifah
United StatesThe first room had a leek somewhere. Feel like they need remodeling
Customer service excellent
Stayed in June 2023
Reviewed: July 3, 2023
Jerica
United StatesRoaches and house keeping wasn't daily
Bed was comfortable
Stayed in June 2023
Reviewed: April 29, 2023
Kimbler
United Statesrooms outdated, furniture worn carpet looked worn
Stayed in March 2023
Reviewed: November 30, 2022
Kheshada
United Statesthe bathroom
Stayed in November 2022
Reviewed: November 28, 2022
Ross
United KingdomRooms a bit dark and lacking in natural light.
Price was very fair
Stayed in October 2022
Reviewed: October 9, 2022
Abigail
United StatesThe LAZY front desk ladies. I asked for a mop & dustpan one lady immediately ansered NO. so I said no wonder our room is filty. thats why i bought a broom already and i am just asking for a dustpan and a mop bc i saw a guy earlier carrying them. Then the other lady said hold on let me see. not even a minute later she said, we have this he showed me a swifter looks like. and i took it and politely said thank you.
kitchen and the front desk “DELLA” only Della. shes very polite and helpful the rest in the front desk are LAZY
Stayed in October 2022
Reviewed: October 1, 2022
Lorna
United StatesDead cocker roach near the bed, big spider in tub, dresser was dusty, wasn’t sure if bed sheets were changed. I was scared about what would crawl on us. But we fell asleep, so tired, beds are comfortable. If staff do a double check, wipe down with Lysol wipes, sweep, vacuum, spray, it would be fine, so bring your own cleaning supplies, so you feel comfortable. Wipe down remote, door handles etc.
Price, washing machine, staff was nice, it’s like a little apt
Stayed in September 2022
Reviewed: October 1, 2022
Julia
ArgentinaNeeds manteinance urgently It is deteriorated
Breakfast. Silence at night
Stayed in September 2022
Reviewed: August 18, 2022
Peter
United KingdomWater leaking from bathroom ceiling during the night.
Stayed in August 2022
Reviewed: April 18, 2025
Heather
United StatesRoaches everywhere, having to leave our belongings in our car just out of fear of getting infested! Walking into our room just to see red ink splattered all over the floor. No seats for the table, the kitchen sink was pulled away from the wall. And the noise is crazy loud!
Nothing but the price. The pictures are VERY deceiving!
Stayed in April 2025
Reviewed: April 17, 2025
Connor
United StatesInsects in room. No hair dryer. No wake up call. Average cleanliness.
Stayed in April 2025
Reviewed: April 15, 2025
Andrew
United StatesLooked like run down apartments. Once we seen our room, covered in stains, didn’t look like the pictures, there were bugs, holes in the walls, and we immediately checked right back out. The girl at the desk didn’t even question it.
Stayed in April 2025
Reviewed: April 6, 2025
Tiffany
United StatesThe room smell like cigarettes. The bathroom was not clean. The carpet need to be replaced. The stove top was disgusting.
Stayed in April 2025
Reviewed: January 12, 2025
Brandt
United StatesThe heater didn’t work on a below freezing night with a door that had multiple cracks in the seals.
I had a place to sleep.
Stayed in January 2025
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