Reviews of Hyatt Place Chantilly Dulles Airport South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4994 Westone Plaza, Chantilly, VA 20151, United States
#4 of 15 hotels in Chantilly
Guests' ChoiceReview Score
Based on 481 hotel reviews
8.4Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
9.1
-
Facilities
8.4
-
Staff
8.9
-
Value for money
8.7
-
Free Wifi
9.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 5, 2025
Thomas
United States1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I preferred a second or 3rd floor room. Only had a 1st floor room avail.
Location of facility
Stayed in April 2025
-
Reviewed: April 10, 2025
Sniadach
United States1 review9.0“Perfect”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Just a suggestion.... Built in seats for the showers ☺️☺️
Upon check in, the system to run Ccards wasn't working properly and nice gentlemen still allowed me to check in a hour early thank you for that
Stayed in April 2025
-
Reviewed: April 7, 2025
Christina
United States1 review8.0“Very comfortable stay”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Needs brighter lighting
It was a very comfortable room.
Stayed in April 2025
-
Reviewed: April 3, 2025
Shrimita
Canada1 review7.0Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Room was next to the road and had no sound insulation. Bed and Pillows were too soft for us.
Breakfast was good. Room was decent and spacious.
Stayed in March 2025
-
Reviewed: March 30, 2025
Elaine
United States10 Reviews9.0“Would stay again anytime”- • Leisure trip
- • Group
- • Double Room with Two Double Beds and Sofa bed - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing not to like
Proximity to so many areas and things and easy access
Stayed in March 2025
-
Reviewed: February 21, 2025
Esmeralda
United States8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
Quiet, clean, nice staff
Stayed in February 2025
-
Reviewed: January 10, 2025
Harding
United States3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
A bag of trash was left all night next to out room in the hall. Was still there in the morning. I pointed it out when we checked out
Proximity to Dulles Airport
Stayed in January 2025
-
Reviewed: January 1, 2025
Cesar
United States1 review7.0“Accommodations were fine, as expected. Service and some”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
Only one elevator was in service. The other one would barely open and close, it was dark and made terrible noise. Many times we waited stuck while the door was stuck open about 10 inches. Housekeeping. We had to ask for services, fresh towels, clean coffee mugs and glasses. We were told our room was not on the list for cleaning by the housekeepers. Our trash and we’re overflowing and our in room coffee service was not replaced. At one point housekeeping came in and made up the bed, Replaced towels and emptied the trash but never removed the empty food cartons set near the trash cans and left the half empty, cold coffee mugs and glasses sitting around the room. No replacements- no new coffee for the room. Also/ we had a terrifying fire alarm and the staff seemed to be in a state of chaos. No clear directives were made to all of us guests as to where to go and what to do. I would not have trusted the staff on duty to actually execute the evacuation plan of this hotel in the event the building had been burning down.
Breakfast was decent, all the regular items, sausage, eggs, fruits, cereals, breads, etc. items were displayed appropriately. Lobby was clean and neat upon arrival, staff was attentive, our room was clean.
Stayed in December 2024
-
Reviewed: December 30, 2024
Thomas
United States2 Reviews7.0“Very convenient and nice property”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
One elevator not working, this was not good at check out and at other busy times. This should have been a priority repair as it marred what would have been a fine reservation. Also, I have not received an email receipt.
Breakfast very good
Stayed in December 2024
-
Reviewed: December 2, 2024
Dreama
United States3 Reviews8.0“The hotel worked for us, was visiting family and only needed a place to sleep.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Sausage links tasted old and the eggs were cold
I did not try the breakfast, my husband did and he said it wasn’t very good at all.
Stayed in December 2024
-
Reviewed: November 30, 2024
Smith
United States1 review8.0“Very comfortable.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The second elevator was out of service.
Location
Stayed in November 2024
-
Reviewed: October 16, 2024
A
United States17 Reviews9.0“Unpleasant check in, but overall a good stay with comfortable bed and amenities”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - High Floor
- • Stayed 5 nights
Check in at 11pm and was not happy with the attitude I received from the front desk lady who appeared annoyed and highly unprofessional as if I was bothering her. No smile, no friendliness, no warmth whatsover - a rattle snake would be more welcoming at that point. Icing on the cake was how friendly she was to the couple checking in just in front of me - simply awful as a Hyatt staff member.
The room was very modern, comfortable and the bed was fantastic! Location was excellent and close to Dulles International Airport. Parking was easy around the hotel with plenty of spaces at night. Breakfast was good and simple enough. Sufficient amenities for my stay and close access to I-66.
Stayed in October 2024
-
Reviewed: October 13, 2024
Jenee
United States5 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Waiting over 20 minutes at the bar for a glass of wine during a pre wedding event.
It was in a good location and it was kept very well.
Stayed in September 2024
-
Reviewed: October 11, 2024
Ben
United States7 Reviews1 helpful vote9.0“Wonderful”- • Leisure trip
- • Group
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 4 nights
No complaints for this hotel.
Hotel was in a good location, clean, and staff were very helpful at all times. Breakfast was good, and there were no issues with the amenities. Overall exactly what was expected, plus a little. Great value
Stayed in October 2024
-
Reviewed: October 8, 2024
Julio
United States2 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast was almost the same every day but was ok
The friendly staff
Stayed in October 2024
-
Reviewed: October 7, 2024
Ahmed
Canada2 Reviews8.0“Overall good except one hiccup. Hopefully that was one off incident.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Accessible Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Initial experience with staff at front desk. Allotted me room which would not unlock. Later someone else changed it to another room but gave only one queen bed . Finally got the right room at third attempt. I was told manager would contact to makeup .. nobody contacted . No apologies
Breakfast was good. Cleanliness.
Stayed in October 2024
-
Reviewed: September 28, 2024
Simone
Germany17 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed and Accessible Tub - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Super friendly and helpful 24/7 reception personnel!
Stayed in September 2024
-
Reviewed: September 17, 2024
Joe
United States1 review8.0“Generally good stay”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
A circle of hair was circled around the shower drain.
Clean area from the exterior
Stayed in September 2024
-
Reviewed: September 15, 2024
William
United States5 Reviews9.0“It was a quick overnight but I loved the room!”- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Check in desk right by the eating area
Good location
Stayed in September 2024
-
Reviewed: August 24, 2024
Lin
United States4 Reviews1 helpful vote9.0“I loved the stay”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast seating area is kinda small and crowded.
The room is very spacious and clean!
Stayed in August 2024
-
Reviewed: August 21, 2024
Coretta
United States14 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Was comfortable and clean. A little pricey though!
Stayed in July 2024
-
Reviewed: August 2, 2024
Venkata
United States8 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa bed - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Location.
Stayed in July 2024
-
Reviewed: July 15, 2024
Cathy
United States37 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Professional staff
Stayed in July 2024
-
Reviewed: July 11, 2024
Hammad
India7 Reviews2 helpful votes7.0“Good stay”- • Leisure trip
- • Group
- • Double Room with Two Double Beds and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was good but we were expecting to have waffles and pancakes. In our last stay at a hotel in Holiday inn we had a great experience. Kindly see if this can be added as it creates a great value. Also the staff at the breakfast table didn't speak proper English which made it difficult to communicate and it was as if they were waiting for 9:30 and took away stuff even when we were still at the counter taking bread. Overall the person who checked is in was not welcoming and was showing cold behavior. As if they were doing a favor of checking us in. However the girl who checked us out was really good and helpful.
Stayed in July 2024
Guests also reviewed these properties:
-
Americas Best Value Inn BowieBowie, US
-
Thalassa NaxosKastraki, Greece
-
Thien Truc Guest HouseNha Trang, Vietnam
-
Guest House RobiMeđugorje, Bosnia-Herzegovina
-
Teugel Resort VeghelVeghel, Netherlands
-
A L'Orée du Bois chez Doudou&LoloBellerive-sur-Allier, France
-
Vienna International Youth HostelShenzhen, China
-
Hotel Central Puerto MonttPuerto Montt, Chile
